S-Class (W221) 2007-2013: S 320 CDI, S 350, S 450, S 500, S 550, S 420 CDI, S 600

W221 Comand malfunction

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jan 30, 2019 | 05:03 PM
  #1  
Pizzi305's Avatar
Thread Starter
Newbie
 
Joined: Jan 2019
Posts: 3
Likes: 0
W220 W221
Unhappy W221 Comand malfunction

Hello all,

I have a 2007 S500 and have been having trouble sorting out audio issues for the past two years. Everyt ime I turn the car on, comand will boot up the way it should, however after anywhwere between 10 seconds - 1 minute, the screen blacks out and reboots. It constantly does this and got so annoying that I disconnected the comand unit and use a portable speaker in the car. Really sucks that I can longer enjoy the music from the Harman/Kardon system it came equipped with.

If anyone has experienced this issue and has been ale to fix it, I would immensely appreciate your help.
Thanks!
Reply
Old Jan 30, 2019 | 05:30 PM
  #2  
EasyPhil's Avatar
Super Member
15 Year Member
Liked
Loved
 
Joined: Feb 2009
Posts: 713
Likes: 214
From: Brooklyn, NY
2007 S550 4Matic 2013 S550 Base
Could be a bad hard drive but you need a diagnostic to get a clearer picture.
Reply
Old Jan 30, 2019 | 05:48 PM
  #3  
Pizzi305's Avatar
Thread Starter
Newbie
 
Joined: Jan 2019
Posts: 3
Likes: 0
W220 W221
Thanks for the speedy response Phil

I took it for diagnosis regarding the B4/9 sensor. No oyher codes appeared, the mechanics told me their system was not able to pick electronic faults. Will a better diagnosis tool do the trick? Or is there a more specific diagnosis you know of?
Reply
Old Jan 30, 2019 | 11:42 PM
  #4  
EasyPhil's Avatar
Super Member
15 Year Member
Liked
Loved
 
Joined: Feb 2009
Posts: 713
Likes: 214
From: Brooklyn, NY
2007 S550 4Matic 2013 S550 Base
Originally Posted by Pizzi305
Thanks for the speedy response Phil

I took it for diagnosis regarding the B4/9 sensor. No oyher codes appeared, the mechanics told me their system was not able to pick electronic faults. Will a better diagnosis tool do the trick? Or is there a more specific diagnosis you know of?
Star/Xentry is what they use at the dealer, an essential tool for these cars.
Reply
Old Jan 31, 2019 | 09:33 AM
  #5  
Arlind86's Avatar
Junior Member
 
Joined: Jan 2019
Posts: 18
Likes: 0
From: Detroit, MI
S550 w140, 07 S550
I have a whole COMAND unit for you for $350 (includes shipping to lower states). The only thing is the DVD player skips discs but the COMAND it'self works with no issues.
You can swap the dvd player portion from the old one you have.
Reply
Old Jan 31, 2019 | 09:34 AM
  #6  
megacrazy's Avatar
MBWorld Fanatic!
10 Year Member
Photogenic
Shutterbug
Liked
 
Joined: Oct 2012
Posts: 1,401
Likes: 312
CLK55 W209, CL63 W216
Sounds like either an internal fault or a power issue to me. The Comand HDD holds the navigation part of the software...the unit works fine without a hard drive at all...except for the navi part, clearly. The B4/9 sensor is a suspension sensor I believe.
Reply
Old Feb 2, 2019 | 07:04 PM
  #7  
Pizzi305's Avatar
Thread Starter
Newbie
 
Joined: Jan 2019
Posts: 3
Likes: 0
W220 W221
Thanks. Does the comand system have to be for a particular car though? For example, if yours is a S600 Left hand drive and mine is a 500 RHD, will your system be compatible in my car?
Reply
Old Feb 3, 2019 | 06:50 AM
  #8  
clb00196's Avatar
Member
 
Joined: Apr 2017
Posts: 85
Likes: 3
2001 mercedes e55 amg
Yes, I believe the command has to be programmed to your car. I can suggest getting your command unit repaired, Becker Autosound in Saddle Brook, NJ repairs these units.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Mar 4, 2019 | 09:24 AM
  #9  
Polar Bear's Avatar
MBWorld Fanatic!
 
Joined: Nov 2004
Posts: 1,691
Likes: 142
W221 S600, W220 S55 AMG Kompressor, W124 300E, W140 S320, W210 E3204M W164 ML320 Bluetec
Try bypassing the VCS unit in the trunk.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 11:33 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE