Door dosent close ?!!!
Super Member
Joined: Oct 2023
Posts: 623
Likes: 211
W221 S500
It does if you slam it.
Any codes in the door module? Soft close is one of the luxuries that goes with a low battery voltage. Start there.
Does it work on the other doors?
You could try manually latching the door whilst it's open... Use a pen to roll the latch to the second stop, then release it with the inside handle and try closing it as a reset from the manual unlocking from your previous issue.
Any codes in the door module? Soft close is one of the luxuries that goes with a low battery voltage. Start there.
Does it work on the other doors?
You could try manually latching the door whilst it's open... Use a pen to roll the latch to the second stop, then release it with the inside handle and try closing it as a reset from the manual unlocking from your previous issue.
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Thread Starter
Junior Member
Joined: Jun 2024
Posts: 35
Likes: 3
mercedes s w221 350 2013
At 0:22, you can see that the door doesn’t fully close. Even after several attempts, it still doesn’t work, and the handle is also stiff when I try to open it compared to the other doors.
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MBWorld Fanatic!
Joined: Feb 2003
Posts: 1,418
Likes: 343
From: Charlotte, NC
Had: 1987 300TD, Had: 2004 C230 Sport Sedan, Have: 2014 E350 Sport, Have: 2019 S450
Either there is some piece of door seal loose and preventing the door from fully closing (unless closed with force), or the door is sagging on the hinges.
Either way, a body shop can sort it in short order.
Either way, a body shop can sort it in short order.
MBWorld Fanatic!
Joined: Aug 2014
Posts: 5,371
Likes: 1,693
S500
there was an early TIPS doc about it and either handle replacement and or cut down part of the handle to open up its clearance
my rears have done it for years as I seldom operate them - crud builds up over winter and this is often enough to cause the issue - clean with a tooth brush and lube and it still pays up
wd40 tends to swell seals so doesn't help
ACF 50 also was never quite the right thing
Silicon lube doesn't seem to work either
doesn't matter how much you clean or how liberally you apply lube - best cure is to use the car
my drivers door has just spent 2 weeks doing it - cleaned sprayed wd40 as it was lying around - helped a bit - but its exercise that's the real solution
Last edited by BOTUS; Mar 19, 2026 at 09:18 AM.
Junior Member
Joined: Sep 2024
Posts: 44
Likes: 13
From: Europe
MB S550 2008 4MATIC (V221) M273 412Hp
I experienced the same issue with the driver's door. After one year of owning the car, it began to exhibit similar symptoms to the passenger door, and one of the rear doors wasn’t functioning at all. The soft-close feature was unreliable, working only in about 10 out of 100 attempts. I took the car to a reputable local service that is not an authorised dealership. They performed preventive maintenance and revised all the doors, as well as the two side blinds that were noisy when retracting and lifting. After the car had been with them for 24 hours, they informed me that the mechanisms, wires, and locks had not been correctly assembled during previous interventions. Thankfully, everything is now functioning well; the doors pull closed, operate correctly, and there are no noises or issues with under-closing. The total cost for this service was a modest 650 Euros ($767), including taxes.
