S-Class (W222) 2014-2020

Problems with brand new S CLASS 550 4m 2015

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Old 01-01-2015, 01:04 PM
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Thumbs down Problems with brand new S CLASS 550 4m 2015

One month ago bought that car in Canada for 137 grands. Idea of S CLASS is perfect but still have some questioned detail.
1. Personals on MB service facilities is not familiar ( not trained) with electronic and internet tuning.
2. Condensation inside front headlight is terrible. I understood that according manual condensation is allowed, but I not sure that so big condensation as I have on my car. Other car in same weather condition don't have condensation inside headlight.
3. No touch up display.
4. Not convenient way for phone dial.
Old 01-02-2015, 11:30 AM
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Originally Posted by SERGEY
One month ago bought that car in Canada for 137 grands. Idea of S CLASS is perfect but still have some questioned detail.
1. Personals on MB service facilities is not familiar ( not trained) with electronic and internet tuning.
2. Condensation inside front headlight is terrible. I understood that according manual condensation is allowed, but I not sure that so big condensation as I have on my car. Other car in same weather condition don't have condensation inside headlight.
3. No touch up display.
4. Not convenient way for phone dial.
1. Not sure why they can't help, but how about the owner's manual? Or you can search here as some members have gotten instructions on how to use the internet, etc.
2. Stuff happens, that is why we have warranty so the dealer should be happy to help replace or repair the headlight.
3. I think you mean no touch display? No Benz ever had a touch screen, but I guess you would have figured this out by checking out the car in the showroom before your purchase. Myself I have no problem with using the scroll wheel to use the navi as I hate when the screen has tons of fingerprints.
4. Again something you could have figured out by seeing the car in the showroom, but I recall the center console has a built in number pad which also changes the radio preset channels (someone else confirm as I recall this function in my older W221)
Old 01-02-2015, 12:54 PM
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Don't u like the voice control? Could that help with the telephone
Old 01-07-2015, 12:57 AM
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I have the same condensation headlight issue as you. I called the dealer and they can have a look tomorrow. (picking up comfort box and roof rack and other accessories) I think your car and my car just recently came across the Atlantic and might need a few months to acclimatize. Just guessing, but the headlights were assembled in a humid area and maybe they are sealed. It's a Dew Point thing. It's -28 C here tonight, and the lower third of the headlight is covered with frost, internally, so yeah I know what you are talking about with this condensation issue. Thing is, I don't care about that very much because the car is warrantied - this will give the dealer something to do, if anything needs to be done about it. (I'd say they should desiccate the air before assembly, or make some injection portal valve thing in which they could force inject dry air and then seal it off or something, but I'm not an engineer).
Attached Thumbnails Problems with brand new S CLASS 550 4m 2015-img_0105.jpg  

Last edited by Buddyk; 01-07-2015 at 02:12 PM. Reason: verbosity and hijacking of thread unintentionlly :)
Old 01-07-2015, 07:18 AM
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jesus thread jack LOL
Old 01-07-2015, 02:25 PM
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Originally Posted by hyperion667
jesus thread jack LOL

Sorry about the thread hijacking

Attached is a photo of the frozen condensation on my headlights. I think it will go away with time, but I am showing the dealer today so they can record the occurrence of the problem
Attached Thumbnails Problems with brand new S CLASS 550 4m 2015-img_0459.jpg  
Old 01-07-2015, 03:20 PM
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I also have problem with condensation

But I read in the OWNERS MANUAL and it says that HEADLIGHT CONDENSATION is NORMAL..
Old 01-07-2015, 04:28 PM
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Old 01-07-2015, 05:49 PM
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Originally Posted by kikivoinea
I also have problem with condensation

But I read in the OWNERS MANUAL and it says that HEADLIGHT CONDENSATION is NORMAL..

Yes, and just in case I just visited my dealer's mechanic, and he said the same thing - the headlights have the capability to vent somewhat. After a high pressure spray wash or other wet things, you can have this happen to varying degrees I'm sure. You don't want it to have water in there I don't think, but a little condensation is OK. I'll be monitoring mine, but I am not concerned about it yet.
Old 01-16-2015, 11:38 AM
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Photo my car headlight with condensation

See attachment
Attached Thumbnails Problems with brand new S CLASS 550 4m 2015-image.jpg  
Old 01-16-2015, 12:37 PM
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Originally Posted by SERGEY
See attachment
This is normal.
Old 01-16-2015, 01:50 PM
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Originally Posted by SERGEY
See attachment
This piece (headlamp assembly) is a work of art...beautiful
Old 01-17-2015, 10:52 PM
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Originally Posted by PeterUbers
Don't u like the voice control? Could that help with the telephone
I'm not so sure that the voice command would be the best way to go for this gentleman.
Old 01-17-2015, 11:21 PM
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Originally Posted by LovinMercedes
This is normal.
Living in So. CA, I have not yet experienced this condensation problem, but I have heard, repeatedly, that it is, indeed, "normal." The question is WHY? Why in the world should this be normal? So many auto companies out there seem to have overcome this condensation problem, surely the brains at MB could have done so, no? Oh, that's right, they were spending all their engineering time designing a way to pump perfume into our cabin and how to use the space formerly reserved for frigging spare tire storage. Never mind.
Old 01-18-2015, 12:41 AM
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Originally Posted by Streamliner
Living in So. CA, I have not yet experienced this condensation problem, but I have heard, repeatedly, that it is, indeed, "normal." The question is WHY? Why in the world should this be normal? So many auto companies out there seem to have overcome this condensation problem, surely the brains at MB could have done so, no? Oh, that's right, they were spending all their engineering time designing a way to pump perfume into our cabin and how to use the space formerly reserved for frigging spare tire storage. Never mind.
Funny! 😄
Old 01-20-2015, 12:12 AM
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Don't see it on mine. I doubt this is normal and it's a weak response to basically say deal with it. Temperature was around mid 20s when I checked.
Old 01-20-2015, 08:39 AM
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Originally Posted by Streamliner
Living in So. CA, I have not yet experienced this condensation problem, but I have heard, repeatedly, that it is, indeed, "normal." The question is WHY? Why in the world should this be normal? So many auto companies out there seem to have overcome this condensation problem, surely the brains at MB could have done so, no? Oh, that's right, they were spending all their engineering time designing a way to pump perfume into our cabin and how to use the space formerly reserved for frigging spare tire storage. Never mind.
I know this a [funny] rant, but to understand why there's condensation you would need to understand how LED's work and the amount of heat they give off. I am unsure if Mercedes does the same, but Audi includes a small fan in the headlights to help break up the condensation. It doesn't always completely prevent the issue though.

Originally Posted by qtip
Don't see it on mine. I doubt this is normal and it's a weak response to basically say deal with it. Temperature was around mid 20s when I checked.
It's absolutely normal. Any manufacturer producing LED headlights has the same mention- even Audi's A8.
Old 08-15-2015, 01:52 AM
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It's amazing but Mercedes not allow to change headlights under warranty?



Old 08-15-2015, 12:48 PM
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It's goes away fairly quickly. The condensation is normal and I have seen it on other cars (audis etc).
Old 08-17-2015, 11:49 AM
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Only happens with MBZ. My brother has an E63 and same thing happens. None of my other cars have this problem.
Old 08-18-2015, 10:59 PM
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Originally Posted by fkim011
Only happens with MBZ. My brother has an E63 and same thing happens. None of my other cars have this problem.
Happens in my '13 XKR every so often and never did in any of my other cars

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