Windshield replacement
Thread Starter
Junior Member
Joined: Dec 2015
Posts: 29
Likes: 6
From: Ventura County, California
2015 S550 sedan, 2014 Audi R8, 2007 Ford Expedition Eddie Bauer EL
Windshield replacement
I ended up with a rather large horizontal crack on my windshield. Luckily, my insurance is covering it with a $100 deductible ($2,555 replacement cost if done through the dealership).
Safelite Auto Glass will doing the work. Anyone here have experience with them?
Also, since my insurance covers an OEM replacement, how do I know for sure it's OEM? Am I simply looking for the Benz signature at the bottom of the glass?
Any comments are appreciated. Thanks!
Safelite Auto Glass will doing the work. Anyone here have experience with them?
Also, since my insurance covers an OEM replacement, how do I know for sure it's OEM? Am I simply looking for the Benz signature at the bottom of the glass?
Any comments are appreciated. Thanks!
MBWorld Fanatic!
Joined: Feb 2010
Posts: 1,523
Likes: 394
'25 S63 AMG E Performance, '26 CLE 53 AMG
I ended up with a rather large horizontal crack on my windshield. Luckily, my insurance is covering it with a $100 deductible ($2,555 replacement cost if done through the dealership).
Safelite Auto Glass will doing the work. Anyone here have experience with them?
Also, since my insurance covers an OEM replacement, how do I know for sure it's OEM? Am I simply looking for the Benz signature at the bottom of the glass?
Any comments are appreciated. Thanks!
Safelite Auto Glass will doing the work. Anyone here have experience with them?
Also, since my insurance covers an OEM replacement, how do I know for sure it's OEM? Am I simply looking for the Benz signature at the bottom of the glass?
Any comments are appreciated. Thanks!
On average I have had a windshield replacement once a year since 2000 on my S Class cars so I have lots of experience here. I have had my '16 S550 4matic for almost 1.5 years without a break so I am crossing my fingers.
The way I go about dealing with this is I make sure they purchase the glass through the dealership no matter who installs the glass. This way the installer goes to the dealer to pick up the glass. If they will not buy the glass from the dealer I will not have the installer install the glass.
MBWorld Fanatic!
Joined: Jun 2013
Posts: 1,900
Likes: 210
From: Sacramento , CA
2010 e550 p2
maybe this will help with some info.
https://mbworld.org/forums/e-class-w...ed-advice.html
https://mbworld.org/forums/e-class-w...indshield.html
https://mbworld.org/forums/e-class-w...ed-advice.html
https://mbworld.org/forums/e-class-w...indshield.html
Thread Starter
Junior Member
Joined: Dec 2015
Posts: 29
Likes: 6
From: Ventura County, California
2015 S550 sedan, 2014 Audi R8, 2007 Ford Expedition Eddie Bauer EL
I've been a member of auto forums long enough to know that I should've used the search function first. In a burst of brain-melt I forgot this step. Thanks for your help everyone, and thank you Belarus for the links without adding snarky attitude!
BTW, I will have to take the car to the dealer after the install to have the sensors/cameras re-calibrated. I am getting reimbursed by insurance company for that as well.
BTW, I will have to take the car to the dealer after the install to have the sensors/cameras re-calibrated. I am getting reimbursed by insurance company for that as well.
Thread Starter
Junior Member
Joined: Dec 2015
Posts: 29
Likes: 6
From: Ventura County, California
2015 S550 sedan, 2014 Audi R8, 2007 Ford Expedition Eddie Bauer EL
Well, that worked out beautifully. They had the OEM glass and the installation is absolutely flawless. I'm very impressed with the company (and the Individual who did the work). I received email and text confirmations the entire time leading up to my appointment (including the heads up that they were running 15 minutes behind). Very professional. Even better, they installed it at home in my garage.
The installer said that I would not need to have the sensors re-calibrated, as he didn't need to unhook the wiring to the sensors. Not sure about this, as I'm wondering if everything will work properly if the sensors are even a millimeter off.
I'm sure if I call the dealership they'll say I need to bring it in (more $$ for them, paid through insurance).
The installer said that I would not need to have the sensors re-calibrated, as he didn't need to unhook the wiring to the sensors. Not sure about this, as I'm wondering if everything will work properly if the sensors are even a millimeter off.
I'm sure if I call the dealership they'll say I need to bring it in (more $$ for them, paid through insurance).
Junior Member
Joined: Sep 2016
Posts: 27
Likes: 0
From: Calgary, Alberta
2010 c300 4matic sport
I had my windshield replaced by a different company on my 2010 c300 for I think around 350$ . I went with that way because they order their windshields from the same company that supplies Mercedes with their factory ones so really no quality issue. Just do your research and ask other companies where they get their replacements from if it's Germany I'd do it but if you want to be 100% safe and sure go dealership but that is a hell of allot of money for just a windshield replacement.
Trending Topics
MB World Stories
The Best of Mercedes & AMG
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)
Verdad Gallardo
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
Super Member
Joined: Apr 2013
Posts: 706
Likes: 50
From: Scottsdale, AZ
2018 S 650, 2014 SL 550, 2017 911 TTS Cab, '13 F458 Spider
I have had my windshield replaced 4 times in just over a year of ownership, '15 S550 4 matic, all replaced by Safelite, all without issues. I do almost all freeway driving, however I'm really wondering if they may be an issue with their glass. I have never had so many windshield cracks from rocks hitting the windshield.
MBWorld Fanatic!
Joined: Dec 2007
Posts: 2,755
Likes: 797
From: FL & CT
2015 S550 Palladium/Deep Sea Blue, 2016 Tesla Model S 70D, 2015 Volvo XC70
I have had my windshield replaced 4 times in just over a year of ownership, '15 S550 4 matic, all replaced by Safelite, all without issues. I do almost all freeway driving, however I'm really wondering if they may be an issue with their glass. I have never had so many windshield cracks from rocks hitting the windshield.
Member
Joined: Jan 2015
Posts: 112
Likes: 3
From: Italy
E 250cdi 4matic '13
Different car,same issue: 4 windshields replaced in 3 years of ownership...never experienced something similar before!
I do believe it's a mix of glass design/inclination and low budget materials,it only takes a small chip to break it!
I do believe it's a mix of glass design/inclination and low budget materials,it only takes a small chip to break it!
MBWorld Fanatic!
Joined: Jun 2007
Posts: 1,936
Likes: 350
From: Huntington NY
S560
I had the windshield changed in my GL last year and also went through safelite. What a great company! Like you said, fantastic service and just like new results. The windshield looks exactly like the oem glass. I've had my S for 2.5 years and, knock on wood, it's still in good shape.
Thread Starter
Junior Member
Joined: Dec 2015
Posts: 29
Likes: 6
From: Ventura County, California
2015 S550 sedan, 2014 Audi R8, 2007 Ford Expedition Eddie Bauer EL
@Steinhart: 4 windshields in a year? Wow. I'm also driving a 2015 S550 Four-matic. There seems to be some anecdotal evidence that this is a common issue.
Has anyone tried a paint protection-like film for their windshield? I've read there's some distortion with those on the glass.
Has anyone tried a paint protection-like film for their windshield? I've read there's some distortion with those on the glass.
Junior Member
Joined: Sep 2016
Posts: 27
Likes: 0
From: Calgary, Alberta
2010 c300 4matic sport
@Steinhart: 4 windshields in a year? Wow. I'm also driving a 2015 S550 Four-matic. There seems to be some anecdotal evidence that this is a common issue.
Has anyone tried a paint protection-like film for their windshield? I've read there's some distortion with those on the glass.
Has anyone tried a paint protection-like film for their windshield? I've read there's some distortion with those on the glass.
MBWorld Fanatic!
Joined: Dec 2007
Posts: 2,755
Likes: 797
From: FL & CT
2015 S550 Palladium/Deep Sea Blue, 2016 Tesla Model S 70D, 2015 Volvo XC70
BTW if anyone that has Distronic Plus, I believe that Safelite, or generally non-MB, is not available. At least that was my experience.
Newbie
Joined: Feb 2017
Posts: 9
Likes: 1
S 550 - 2015
I too have to say that Safelite is phenomenal. I had my driver's window jammed in and then had a crack in my windshield a few months later.
Both times they came out and were very professional. In both instances they were OEM parts and Safelite told me they don't have non-OEM parts for this car.
I didn't realize this at first. When I needed to replace the driver's side window I actually got a quote from the dealer. Dealer told me takes 3 labor hours and with the part would be $1100. Safelite was $520 and took 30 minutes.
Didn't even bother with a quote on the windshield - went straight to safelite
Both times they came out and were very professional. In both instances they were OEM parts and Safelite told me they don't have non-OEM parts for this car.
I didn't realize this at first. When I needed to replace the driver's side window I actually got a quote from the dealer. Dealer told me takes 3 labor hours and with the part would be $1100. Safelite was $520 and took 30 minutes.
Didn't even bother with a quote on the windshield - went straight to safelite
MBWorld Fanatic!
Joined: Jun 2007
Posts: 1,936
Likes: 350
From: Huntington NY
S560
Thread Starter
Junior Member
Joined: Dec 2015
Posts: 29
Likes: 6
From: Ventura County, California
2015 S550 sedan, 2014 Audi R8, 2007 Ford Expedition Eddie Bauer EL
I'm not sure if you're saying that Safelite doesn't carry MB OEM windshields or that they ONLY carry MB OEM windshields for the W222? I had the option of either when they called me on the phone to set up the appointment.
MBWorld Fanatic!
Joined: Dec 2007
Posts: 2,755
Likes: 797
From: FL & CT
2015 S550 Palladium/Deep Sea Blue, 2016 Tesla Model S 70D, 2015 Volvo XC70
Sorry I mis-wrote earlier. What I meant is that when I suffered a break on a W222 Distronic Plus, no matter what shop I called, they could only use the MB OEM part. There was not, at least at that time, any non-OEM glass. And btw in my case the cheapest place to have the work done turned out to be my local MB dealer.
Senior Member
Joined: Dec 2002
Posts: 348
Likes: 20
From: Florida
W124, W126, W140, W220, W222, R129
Banned
Joined: May 2023
Posts: 209
Likes: 3
just looking
I ended up with a rather large horizontal crack on my windshield. Luckily, my insurance is covering it with a $100 deductible ($2,555 replacement cost if done through the dealership).
Safelite Auto Glass will doing the work. Anyone here have experience with fat boy windshield?
Also, since my insurance covers an OEM replacement, how do I know for sure it's OEM? Am I simply looking for the Benz signature at the bottom of the glass?
Any comments are appreciated. Thanks!
Safelite Auto Glass will doing the work. Anyone here have experience with fat boy windshield?
Also, since my insurance covers an OEM replacement, how do I know for sure it's OEM? Am I simply looking for the Benz signature at the bottom of the glass?
Any comments are appreciated. Thanks!
