S-Class (W222) 2014-2020

2014 W222 Auxiliary Battery Malfunction (Warranty just finished)

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Old 05-29-2018, 07:17 AM
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W222 S350 CDI
2014 W222 Auxiliary Battery Malfunction (Warranty just finished)

Warranty just finished 4 months ago, car is not driven much at all and has been parked up for a while.

Now I get the "auxiliary battery malfunction" message, Start/Stop, Distronic and the A/C do not work.

Contacted dealers, who said it can be fixed by a software update? Was not sure if this would be chargeable? Surely a software issue is manufacturing defect?
Anyone else had this fixed via a software update or does the battery need rechargin/replacing?

Last edited by zedraz; 05-29-2018 at 07:20 AM.
Old 05-29-2018, 11:55 AM
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2015 MBZ S 550
Originally Posted by zedraz
Warranty just finished 4 months ago, car is not driven much at all and has been parked up for a while.

Now I get the "auxiliary battery malfunction" message, Start/Stop, Distronic and the A/C do not work.

Contacted dealers, who said it can be fixed by a software update? Was not sure if this would be chargeable? Surely a software issue is manufacturing defect?
Anyone else had this fixed via a software update or does the battery need rechargin/replacing?
I do believe that the battery needs to be replaced. Had this happen to my 2015 right after I bought it as it had been sitting on the dealers lot for awhile. They replaced the battery and everything functioned as normal again. And yes, all those systems didn’t work for me. I’d try a different dealership. The one you contacted seems to have their butt up their....anyway, best of luck!
Old 05-30-2018, 11:22 AM
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When I had my '14 222 I had the aux battery replaced due to it dying.......hope they do for you too as there seemed to be a problem with them.
Old 06-01-2018, 02:34 PM
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Thanks for that guys.

Went into the dealers who wanted to run a diagnostic on it costing £110, if it was the battery that needs replacing then another £298.
Walked right out.
Driving back home, all of a sudden the start/stop started working again?! I guess it just needs a good charge? Or is it a case of once the battery dies its not going to hold the charge?
Not worked after than though, driven it a few times.
Old 06-01-2018, 02:55 PM
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Originally Posted by zedraz
Thanks for that guys.

Went into the dealers who wanted to run a diagnostic on it costing £110, if it was the battery that needs replacing then another £298.
Walked right out.
Driving back home, all of a sudden the start/stop started working again?! I guess it just needs a good charge? Or is it a case of once the battery dies its not going to hold the charge?
Not worked after than though, driven it a few times.
Skip the diagnostic charge and just have the battery replaced. Done!
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Old 06-07-2018, 12:34 PM
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2018 E300 Luxury - P3 and more
I went through THREE (!) Aux batteries in my 2015 W212 in the time I had it.

As to why they failed, I never got to examine the batteries nor put a meter on the system, BUT my theory is the battery's too small for the loads they're asking it to carry, so it's getting cycled rapidly.
Old 06-07-2018, 01:10 PM
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2006 W221 S500L
This usually happens to cars that don't drive a lot or only short journeys.
If that's you, keep it on a charger (CTEK is a good brand for chargers).
If your Merc has 2 (or 3) lead-acid batteries, only charge the aux battery in the trunk.

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