MB service reps
#1
Senior Member
Thread Starter
MB service reps
Wondering if MB has service/complaint rep monitoring the 222 and 231 forums for unresolved problems?
Just spoke with son who has new GMC truck with trailoring problems. Said on GMC forum a factory rep chimed in and said if anyone has unresolved problems to contact him.
I have never seen such an offer on our forums. You think it might be a good idea, or what?
Just spoke with son who has new GMC truck with trailoring problems. Said on GMC forum a factory rep chimed in and said if anyone has unresolved problems to contact him.
I have never seen such an offer on our forums. You think it might be a good idea, or what?
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MichaelinATL (05-18-2020)
#2
MBWorld Fanatic!
In my experience with a few different MBs and a few different MB dealerships, they do not know or care that these forums exist. Anything that is shared on here has always been irrelevant (in their opinion) to my car.
#3
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Join Date: Feb 2002
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It's unfortunate most euro brands do not have the interaction on the forums as some of the US brand do. One would think/hope with high dollar vehicles, a better more proactive customer satisfaction experience would happen for those posting issues that at least appear to be bonafide, as most are.
Last edited by RJC; 05-17-2020 at 07:28 PM.