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I just got mine yesterday from Amazon, followed the complete setup instructions, put in my 22 GLC 4matic and I dont see anywhere where there is a way to play with the start/stop. The Amazon site shows an advanced menu but I dont see it on mine. Havn't tried it yet on my 15 S.
Got mine a few days ago. Got it connected and couldn’t find anything to configure start/stop or anything else similar. One option looked close but it said unavailable on my car. I returned it today. I wasted enough time.
And I tried to delete my account and decouple the thing from my account but couldn’t get it to work. A few options were available and the one that seemed logical it kept asking for my email number, whatever that is. I tried a few other things and got fed up with it, deleted the app and took it to UPS. Done.
Got mine a few days ago. Got it connected and couldn’t find anything to configure start/stop or anything else similar. One option looked close but it said unavailable on my car. I returned it today. I wasted enough time.
And I tried to delete my account and decouple the thing from my account but couldn’t get it to work. A few options were available and the one that seemed logical it kept asking for my email number, whatever that is. I tried a few other things and got fed up with it, deleted the app and took it to UPS. Done.
Almost the same story here. Received mine today/installed app/setup account/downloaded software/connected to vehicle. It read out an incomplete list of codes stored. The OBD Functions part of the app starts a CanBus Profile identification that always fails. I tried to find where I could actuate the exhaust flaps and couldn't find it. The Start/Stop function I guess is in the OBD part I can't even get there. I tried the FirmwareFix and that didn't fix it. Done. Going to return it.
When following that path this is all I get. First click is on All Systems Diagnostic.
All software has been downloaded. I've uninstalled and reinstalled the app and redownloaded all software again just to prove the app hadn't failed. OBD Functions option also fails every time when clicked on
At this point you scan for your VIN number. It never finds it so I type it in manually at the step not shown here. I have also tried just selecting Make of Vehicle (Mercedes) which is another option. Both end up on next picture.
I've done all the options here but the only one that gives you a choice of PTCU is the System Selection option which gives you this next picture.
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I click on PTCU and get this.
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I then click on Special Procedures. No other option provides a path to coding.
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Yes it should be there, ruining on android or apple?
What version of MB module do you have in the app?
Mine says V10.68
Apple and MB version 10.00 for app. It's what gets downloaded when I tap Mercedes at the Store.
We also have different year vehicles.
My seller on eBay just responded and told me " the scanner does not support turn off Start Stop" even though it's advertised.
I don't know what the differences are between yours and mine. I have Model #TKD01 on my ThinkDiag.
The difference must be the iPhone app downloads that older version.
That picture is actually from my dad's S560, which also changed without issue to the coding shown.
My son has an Android and he's coming over tonight. I will see if that theory is true.
If it still doesn't work then I know the seller on eBay isn't legit.
I've contacted ThinkDiag support 2 different ways and got these 2 responses.
1. from in app chat with support - " the IOS will impose inexplicable restrictions on our app "
2. from support at website - " Take a screenshot of abnormal prompt and let us know "
When using chat the first thing that pops up is "you are using an old version of our app, please update to version 3.0.3
I'm using 3.0.2 with no way of updating app thru App Store on iPhone (b/c it's not available)
When I used my sons Android phone everything worked and updated. I got prompts I had never seen, options I've never seen and when the app installed on his phone it downloaded everything I had downloaded before once logged in.
I uninstalled it from my iPhone and tried again but was still stuck with old versions of everything.
I work in the PC business so I'm hoping to come across a customer with an old Android phone or tablet I could use to play with the app some more but it looks like it does everything @VII says it does. Again nice find but I wish it worked better on an iPhone.
02-02-2024, 07:37 PM
