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Sunroof won’t close

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Old Jun 7, 2025 | 02:04 PM
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2015 Mercedes-Benz S550 4MATIC, 2021 GLC300 4MATIC Coupe and 2006 S500 RWD
Sunroof won’t close

Hey guys, my sunroof opens and goes to tilt but when you try to close it the roof goes to tilt and lifts a little in the front. It stays like that, but it won’t close. If I choose to open it will open. I got a 2015 S550 4MATIC.

Last edited by Mookie1987; Jun 7, 2025 at 02:31 PM.
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Old Jun 7, 2025 | 03:38 PM
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Summ ... beech! My sunroof went wonky like that a few weeks ago. I took it to my Indy and he said the only sure fix is to pull the entire Pano roof assembly out of the car (3.5 hours R&R) and fix it on the bench. He said most of his customers just have him work it closed and disconnect the switch.

Now that it's summer in Texas that's what I did but come fall I'll be wondering if there is any other way to get it going again ...
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Old Jun 7, 2025 | 05:53 PM
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2015 Mercedes-Benz S550 4MATIC, 2021 GLC300 4MATIC Coupe and 2006 S500 RWD
Originally Posted by Tom in Austin
Summ ... beech! My sunroof went wonky like that a few weeks ago. I took it to my Indy and he said the only sure fix is to pull the entire Pano roof assembly out of the car (3.5 hours R&R) and fix it on the bench. He said most of his customers just have him work it closed and disconnect the switch.

Now that it's summer in Texas that's what I did but come fall I'll be wondering if there is any other way to get it going again ...
This my first time seeing this happen. I was going to try to see if I can reset the sunroof. I didn’t hear anything break. All I did was open it up to let the heat out of the car. I tried to close it back it just went to tilt and lifted the front a smidgen.
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Old Jun 7, 2025 | 08:55 PM
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From: Charlotte
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I fixed it!!!! It was one of the arms that lifts the back of the sunroof. It was stuck, so I took a screwdriver while holding the lock button on the key fob, push the top of the arm loose until it broke free. Now it acts normal now. I think I need to lubricate the sunroof now. Nobody I know thinks to do this.
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Old Jun 7, 2025 | 09:32 PM
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Old Jun 7, 2025 | 10:47 PM
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Old Jun 8, 2025 | 05:50 AM
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I got to replace sunroof rails when it happened. It’s about a treat of a thing to do.

I’d love to see a tech turn that around in 3.5 hours!
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Old Jun 8, 2025 | 11:22 AM
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Is it possible to prevent expensive and complicated repairs if you regularly lubricate the sunroofs with a suitable lubricant?
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Old Jun 8, 2025 | 12:11 PM
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I really think some of mechanics want to replace them to get paid. The majority of the sunroofs were probably just stuck and might needed lubrication. Now, if you hear something break then that’s a different story.

Last edited by Mookie1987; Jun 8, 2025 at 12:56 PM.
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Old Jun 8, 2025 | 12:36 PM
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From: Charlotte
2015 Mercedes-Benz S550 4MATIC, 2021 GLC300 4MATIC Coupe and 2006 S500 RWD
Originally Posted by Kent agent
Is it possible to prevent expensive and complicated repairs if you regularly lubricate the sunroofs with a suitable lubricant?
Yes, you can help prevent it. When the grease gets dry or old it might pick up dirt and then might end up cracking something when opening or closing the roof Every forgets about the sunroof even me lol.
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Old Jun 8, 2025 | 03:27 PM
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The plastic pieces get old, brittle and break. The funny part is, when this happened to me I had just greased my rails not too long before the lifter cracked and broke. I greased mine trying to stay ahead of the maintenance, but it still broke on me. I also don't really use my sunroof, maybe 5x a year max.

Here's a link to how I fixed my roof if anyone needs go down that path.

https://mbworld.org/forums/s-class-w222/891996-sunroof-help-please.html

Last edited by jiceoo; Jun 8, 2025 at 03:33 PM.
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Old Jun 8, 2025 | 03:53 PM
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2015 Mercedes-Benz S550 4MATIC, 2021 GLC300 4MATIC Coupe and 2006 S500 RWD
Originally Posted by jiceoo
The plastic pieces get old, brittle and break. The funny part is, when this happened to me I had just greased my rails not too long before the lifter cracked and broke. I greased mine trying to stay ahead of the maintenance, but it still broke on me. I also don't really use my sunroof, maybe 5x a year max.

Here's a link to how I fixed my roof if anyone needs go down that path.

https://mbworld.org/forums/s-class-w...lp-please.html
I’m probably not gonna do the same thing. I might not open it again lol
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Old Jun 9, 2025 | 03:49 AM
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Thanks for the tips as to how you fixed it . May I say we need to use the sunroof once a month at least for it to work properly .However ,my advice is to do it while the car is stationary as it endures resistance against elements

Last edited by BenzV12; Jun 9, 2025 at 03:51 AM.
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