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MBrace going away.......

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Old Oct 7, 2025 | 12:03 PM
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MBrace going away.......

I got the message back on September 22nd that mbrace is going away, or as they call it...App Sundown. December 31st is the last day of service. Here's a screenshot of the message displayed on the app.

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Old Oct 7, 2025 | 08:19 PM
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That's frustrating. It's annoying when a service you use just gets shut down. You'll probably need to find a new app for your car. Check if your car's manufacturer has a new app they want you to switch to.
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Old Oct 7, 2025 | 09:35 PM
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Originally Posted by Alexie
That's frustrating. It's annoying when a service you use just gets shut down. You'll probably need to find a new app for your car. Check if your car's manufacturer has a new app they want you to switch to.
Sadly there is no official way to transition to only through aftermarket means.
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Old Oct 7, 2025 | 10:15 PM
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Originally Posted by carlosinseattle
I got the message back on September 22nd that mbrace is going away, or as they call it...App Sundown. December 31st is the last day of service. Here's a screenshot of the message displayed on the app.

What will you lose that you really will miss the most?
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Old Oct 8, 2025 | 03:16 AM
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I'm sure pretty sure they will replace it with something else .
I could not get it working let alone log in ,so I am using Guides when needed
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Old Oct 8, 2025 | 11:05 AM
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Originally Posted by BenzV12
I'm sure pretty sure they will replace it with something else .
I could not get it working let alone log in ,so I am using Guides when needed
I doubt it. The issue is with the hardware itself in the older 2014-2017 and 2018 model years. 2019-2020 W222 are still supported as they have a newer network hardware
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Old Oct 8, 2025 | 12:53 PM
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Originally Posted by MB2timer
What will you lose that you really will miss the most?
In order of use:
Lock and Unlock - My home office is the second story above my car in a detached garage. My keys are normally in the house and sometimes I need to get into my car, I love using the phone to unlock and lock the doors. And sometimes I leave the key inside my car (inside an RF pouch) when I travel and park at the airport. Then unlock the car with my phone. Even if I lose my phone, I have the app on my second phone and could use that for unlocking the car.
Remote Start
Find My Benz
Sending directions to car
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Old Oct 8, 2025 | 01:00 PM
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Originally Posted by S_W222
I doubt it. The issue is with the hardware itself in the older 2014-2017 and 2018 model years. 2019-2020 W222 are still supported as they have a newer network hardware
You're probably right. It's so weird how the hardware changed in such a weird way; 2014- mid 2017, then late 2017-2018, then 2019-2020.

I wish one of the coder/programmer guys, Benzninja, or anybody, could work on this problem. My 2018 W222 has the exact same hardware as the 2019, but different firmware. I know 2019's had a few more functions, but the price difference between used 18s and 19s didn't seem worth it when I bought my car a few years back. Also weird that other MB cars had touch screen capability at the same time and W222s never did, even though the screen looked the same and also had the same options.
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Old Oct 8, 2025 | 03:21 PM
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Originally Posted by carlosinseattle
In order of use:
Lock and Unlock - My home office is the second story above my car in a detached garage. My keys are normally in the house and sometimes I need to get into my car, I love using the phone to unlock and lock the doors. And sometimes I leave the key inside my car (inside an RF pouch) when I travel and park at the airport. Then unlock the car with my phone. Even if I lose my phone, I have the app on my second phone and could use that for unlocking the car.
Remote Start
Find My Benz
Sending directions to car
If you end up losing those features, that will be very aggravating, annoying and irritating.
Those features definitely have added value and convenience to your routine.
Could those features, if you lose them perhaps be coded somehow, like by BenzNinja?
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Old Oct 8, 2025 | 06:53 PM
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Originally Posted by carlosinseattle
In order of use:
Lock and Unlock - My home office is the second story above my car in a detached garage. My keys are normally in the house and sometimes I need to get into my car, I love using the phone to unlock and lock the doors. And sometimes I leave the key inside my car (inside an RF pouch) when I travel and park at the airport. Then unlock the car with my phone. Even if I lose my phone, I have the app on my second phone and could use that for unlocking the car.
Remote Start
Find My Benz
Sending directions to car
Your use case makes a lot of sense and makes losing these features that much more annoying. Verizon HUM offered a solution for 3G only vehicles using mbrace but with mbrace gone it wouldn't matter. If only we could somehow find a way to get the vehicle to work on the Mercedes Me Connect platform.
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Old Oct 8, 2025 | 08:55 PM
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Originally Posted by carlosinseattle
You're probably right. It's so weird how the hardware changed in such a weird way; 2014- mid 2017, then late 2017-2018, then 2019-2020.

I wish one of the coder/programmer guys,'edit:Elebest or nobody', or anybody, could work on this problem. My 2018 W222 has the exact same hardware as the 2019, but different firmware. I know 2019's had a few more functions, but the price difference between used 18s and 19s didn't seem worth it when I bought my car a few years back. Also weird that other MB cars had touch screen capability at the same time and W222s never did, even though the screen looked the same and also had the same options.
The S-class is always behind technology wise compared to the E class. It's so weird. Even the W223 now (E-class has better tech and better finish). It's a generational overlap type of thing, but Mbenz should always focus on releasing their best tech first in the S-class. It is not like they are doing beta-testing with the E-class; the reality is that they care more about the E as they sell more, and hence they try to deploy their best tech first in the E-class as a priority. It sucks.

As for your 2018 vs 2019-2020; interesting. I think the 2018 has an older telecommunication module by the way. One thing that bothered me about my former 2018 is that the MBrace was too slow compared to Mercedes Me which am currently with my GLS (it is instantaneous, like within half a second). It is similar hardware overall to the 2019, but the telecommunication module is still the older hardware so that's why I guess.

Last edited by S_W222; Oct 8, 2025 at 09:01 PM.
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Old Oct 8, 2025 | 09:12 PM
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Originally Posted by S_W222
The S-class is always behind technology wise compared to the E class. It's so weird. Even the W223 now (E-class has better tech and better finish). It's a generational overlap type of thing, but Mbenz should always focus on releasing their best tech first in the S-class. It is not like they are doing beta-testing with the E-class; the reality is that they care more about the E as they sell more, and hence they try to deploy their best tech first in the E-class as a priority. It sucks.

As for your 2018 vs 2019-2020; interesting. I think the 2018 has an older telecommunication module by the way. One thing that bothered me about my former 2018 is that the MBrace was too slow compared to Mercedes Me which am currently with my GLS (it is instantaneous, like within half a second). It is similar hardware overall to the 2019, but the telecommunication module is still the older hardware so that's why I guess.
They did a strange shift since 2019, when they announced the A-Class will be getting the newest technology even before S-Class in the form W177 that time.
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Old Oct 9, 2025 | 02:18 PM
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Originally Posted by S_W222
The S-class is always behind technology wise compared to the E class. It's so weird. Even the W223 now (E-class has better tech and better finish). It's a generational overlap type of thing, but Mbenz should always focus on releasing their best tech first in the S-class. It is not like they are doing beta-testing with the E-class; the reality is that they care more about the E as they sell more, and hence they try to deploy their best tech first in the E-class as a priority. It sucks.

As for your 2018 vs 2019-2020; interesting. I think the 2018 has an older telecommunication module by the way. One thing that bothered me about my former 2018 is that the MBrace was too slow compared to Mercedes Me which am currently with my GLS (it is instantaneous, like within half a second). It is similar hardware overall to the 2019, but the telecommunication module is still the older hardware so that's why I guess.
All the OEM's are releasing newest infotainment features on mid or lower line models. I was mad at Genesis for doing that on my Equus/G90. At that time I thougt it was only Hyundai but it's across the board now. I think it comes down to volume; they release the newest infotainemtn on higher volume cars as a way of paying off R&D cost that much faster...it's an accounting tactic.
They upgraded the telecommunications module from 3G to 4G in late 2017. My 2018 works exactly the same as my buddy's 2019, functions and speed. But you might be correct in that there's something more than firmware that's different.
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Old Oct 9, 2025 | 07:44 PM
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Originally Posted by carlosinseattle
All the OEM's are releasing newest infotainment features on mid or lower line models. I was mad at Genesis for doing that on my Equus/G90. At that time I thougt it was only Hyundai but it's across the board now. I think it comes down to volume; they release the newest infotainemtn on higher volume cars as a way of paying off R&D cost that much faster...it's an accounting tactic.
They upgraded the telecommunications module from 3G to 4G in late 2017. My 2018 works exactly the same as my buddy's 2019, functions and speed. But you might be correct in that there's something more than firmware that's different.
Seems like two possible reasons including what you mentioned, so customers can test their systems for them and two maybe younger buyers want the newest tech.
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Old Oct 11, 2025 | 11:38 AM
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Originally Posted by W205C43PFL
Seems like two possible reasons including what you mentioned, so customers can test their systems for them and two maybe younger buyers want the newest tech.
Yes, and high end buyers tend to have the least amount of tolerance for glitches, regardlss of how slight. If you read anywhere on this forum that becomes painfully obvious. Point is proven even more when loking at JD Power new car rankings; more than 90% of luxury car complaints, in the first 90 days and 2 years of ownership, are about infotainment systems.
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Old Oct 11, 2025 | 11:02 PM
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Originally Posted by carlosinseattle
Yes, and high end buyers tend to have the least amount of tolerance for glitches, regardlss of how slight. If you read anywhere on this forum that becomes painfully obvious. Point is proven even more when loking at JD Power new car rankings; more than 90% of luxury car complaints, in the first 90 days and 2 years of ownership, are about infotainment systems.
Yup that is true : )
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