S-Class (W223) 2021 to Present

Harsh Downshift into third gear

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Old 08-18-2021, 01:16 PM
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Harsh Downshift into third gear

Has anyone noticed a harsh downshift into third gear when coming to a stop? It only happens about 70% of the time.
Old 08-19-2021, 10:03 AM
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Originally Posted by Carson2021
Has anyone noticed a harsh downshift into third gear when coming to a stop? It only happens about 70% of the time.
THIS on a W223 S580??? Here we go yet AGAIN!

Harsh downshifting 9G-tronic transmissions have plagued MB across various models for years now. I have a 2020 S560 that has a very harsh 3-2 downshift. My dealer REPLACED the transmission and torque converter, but the problem still persists and MBUSA has agreed to buy the car back. I was told by the dealer that the problem had been cured and that all W223’s would be fine. It appears from this thread that this is not the case. Amazing!
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Old 08-19-2021, 11:07 AM
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I test drove an S580 and experienced a harsh downshift or two during the test drive.
Old 08-19-2021, 12:30 PM
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I remember my dad had a w221 and it had a hard downshift
Old 09-12-2021, 12:05 AM
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I have the same issue on my S580. When coming to a stop from higher speeds my car jumps from 5th to 3rd gear. Happens about 60-70% of the time.
Old 09-12-2021, 01:08 PM
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Originally Posted by nikemikey
I have the same issue on my S580. When coming to a stop from higher speeds my car jumps from 5th to 3rd gear. Happens about 60-70% of the time.
Jumping gears is normal but does it jerk or otherwise shift that causes discomfort?
Old 09-12-2021, 01:32 PM
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Originally Posted by W205C43PFL
Jumping gears is normal but does it jerk or otherwise shift that causes discomfort?
It is definitely a jerky discomfort.
Old 09-12-2021, 03:03 PM
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Mine's in the shop again for the same problem. I was told last time that its normal, but hard for me to believe.
Old 09-12-2021, 04:56 PM
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Originally Posted by nikemikey
It is definitely a jerky discomfort.
I see, I don't know what to say as I was hoping MB at least have this figured out for the W223. They didn't, it was a common issue on the W222: https://mbworld.org/forums/s-class-w...ispreloading=1
I can only wish you good luck in getting this issue mitigated or better yet, completely fixed. Some dealerships are willing to help you adjust the transmission adaptation by setting shifts points via Xentry.

Originally Posted by Carson2021
Mine's in the shop again for the same problem. I was told last time that its normal, but hard for me to believe.
Sorry to hear that as well, hopefully you too get yours fixed soon. You should also ask your dealership if they are willing to manually adapt shift points for you.
Old 09-12-2021, 05:48 PM
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My “beater” is a 2018 Ford Transit 350XLT van with 150,000 miles on the clock. The transmission is as smooth as silk. MB has a definite problem with their transmissions and/or the software/electronics that operate them, and it has been going on and on and on! Now we hear of these issues in their brand new, uberluxo W223 S Class and one really needs to ask the question: WTF are these folks doing??? Are they trying to run the company into the ground? A new S Class should be virtually free from most all noise, vibration and harshness, yet these harsh, jolting transmission issues seem to continue unabated. Someone in Stuttgart needs to get fired and NOW! This is just NUTS!
Old 09-12-2021, 05:59 PM
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Originally Posted by Streamliner
My “beater” is a 2018 Ford Transit 350XLT van with 150,000 miles on the clock. The transmission is as smooth as silk. MB has a definite problem with their transmissions and/or the software/electronics that operate them, and it has been going on and on and on! Now we hear of these issues in their brand new, uberluxo W223 S Class and one really needs to ask the question: WTF are these folks doing??? Are they trying to run the company into the ground? A new S Class should be virtually free from most all noise, vibration and harshness, yet these harsh, jolting transmission issues seem to continue unabated. Someone in Stuttgart needs to get fired and NOW! This is just NUTS!
After many decades they still haven't got it right, thankfully electric vehicles are coming and we don't need to deal with these poor MB transmissions anymore. Until..... they throw a gearbox in the vehicle to ruin the experience for better acceleration reasons.
That being said, I still prefer ICE MBs.
Old 09-12-2021, 06:32 PM
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I am kind of wondering if their transmissions still exhibits these symptoms in Mercedes-Maybach models. That will be embarrassing.
Old 09-12-2021, 09:00 PM
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In all fairness the 9G is lightyears ahead of the 7G on a myriad of levels, the 9G in my new at the time S2017 550 coupe was flawless but that car had other issues with a weird vibration at idle that my 2016 550 7G coupe did not have, but the 16's 7G was uber harsh at times and nothing remedied it . FWIW the at idle vibration only affected the 2017+ awd S models as the S cab and rwd sedans were not affected. With all that said the 9G downshifting issue is most likely not mechanical (that's why the above mentioned mechanical repairs were unsuccessful) and is software related with one cause being they keep tweaking attempting better MPG's which affects shift points and other related items. Rough downshifting is definitely not normal, no engineer would purposely design a modern gearbox to shift harshly, if the dealer told someone that, tell them to stop insulting your intelligence.

I wish MB would stop using their own gearboxes and go with the super reliable, swift and smooth shifting ZF units.

Last edited by RJC; 09-14-2021 at 09:12 PM.
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Old 09-14-2021, 09:07 PM
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This is what I got from my dealer when I got my car back.

Old 09-14-2021, 09:14 PM
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Originally Posted by Carson2021



This is what I got from my dealer when I got my car back.

mum·bo jum·bo
/ˌməmbō ˈjəmbō/

noun
INFORMAL
  1. language or ritual causing or intended to cause confusion or bewilderment.
    "a maze of legal mumbo jumbo"

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Old 09-14-2021, 10:00 PM
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At least they "verified" the concern instead of " TEST DRIVEN VEHICLE, CANNOT DUPLICATE AT THIS TIME, CUSTOMER MONITOR" that I always get. Therefore, I guess we can call that progress
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Old 09-15-2021, 10:24 AM
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“Found all adaptations in spec” speak with shop foreman or lead tech and ‘suggest’ they reset transmission up/down shift data via Xentry and perform transmission adaptation of complaint shifting(s) with cold, warm and hot transmission oil during road test.
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Old 09-18-2021, 12:34 AM
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Why are these vehicles (flagships to boot ) leaving the factory like this? Is QC a foreign concept to them?
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Old 09-18-2021, 09:57 PM
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Originally Posted by Carson2021
Has anyone noticed a harsh downshift into third gear when coming to a stop? It only happens about 70% of the time.
Mercedes should switch to ZF Transmissions at this point. Their recent transmissions suck!
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Old 09-21-2021, 06:26 PM
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My s580 has similar abrupt engine braking / fast slowdown and I see 3rd gear on the screen while braking to a stop. Thanks for having the tech check yours out for us..saves me time so I don’t have to drop mine off and get the same result.

I only have a few hundred miles but I’m getting use to it. When it happens it’s far from ideal but ce la vie.

3 photos. Love the car inside and out. The multi contour massage seats are wonderful as well as the ambient lighting, hud, and 4.5degree rear steering.





Last edited by AWTX; 09-21-2021 at 06:53 PM.
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Old 09-22-2021, 05:10 PM
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Originally Posted by AWTX
My s580 has similar abrupt engine braking / fast slowdown and I see 3rd gear on the screen while braking to a stop. Thanks for having the tech check yours out for us..saves me time so I don’t have to drop mine off and get the same result.

I only have a few hundred miles but I’m getting use to it. When it happens it’s far from ideal but ce la vie.

3 photos. Love the car inside and out. The multi contour massage seats are wonderful as well as the ambient lighting, hud, and 4.5degree rear steering.




Nice combo looks great
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Old 11-11-2021, 08:04 PM
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Originally Posted by Carson2021
Has anyone noticed a harsh downshift into third gear when coming to a stop? It only happens about 70% of the time.
Yes, the downshift from 4th to 3rd is jarring. I also notice that when the vehicle is stopped...the rpm will increase causing the vehicle to move
Old 11-12-2021, 12:12 PM
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Originally Posted by Carson2021
Has anyone noticed a harsh downshift into third gear when coming to a stop? It only happens about 70% of the time.
Yes, I have the same problem. I was twice at the dealer to report that problem but they told me everything is fine with the transmission.
Old 11-12-2021, 10:37 PM
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I own 3 Mercedes right now, and have been in 15 Mercedes since 1989 , and I have never experienced rough shifting issues. I guess I'm just lucky.
Old 11-20-2021, 12:35 PM
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It is somewhat better. Hopefully the update will come soon.


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