AppleFan1

For any one that owns a 2019 S Class or newer, does your Mercedes Me Connect app work using a mobil device? I tried accessing it yesterday and it doesn't work for me all of a sudden. Functions such as engine, remote start, tire pressure monitor, lock/unlock, etc. don't show up. There is a message that comes on and says "not all functions are activated." But when I go to the functions, they are all activated. I tried calling Mercedes today and there is an automated message which says there is a long waiting period. I waited for 15-20 minutes and no dice. Then, I left a message for someone at customer care to call me back about 2 hours ago but no one has. Has anyone else encountered this problem? I have a feeling that Mercedes is having a major glitch with this.

cheenuabc

no issues here , try uninstalling and reinstalling the app.

SW20S

Try posting this on the W222 forum, but I used it today without issue.

AppleFan1

As it turns out Mercedes deactivated the Mercedes me Connect in my car. I guess after a certain amount of time passes they do this, but I never received a notification. I talked to a Mercedes representative early this week and she said it has to be activated again. She said it would take about 4-5 days. Sure enough, I received an email this morning which stated the Mercedes me Connect is now activated. It now works as it should. I think it's stupid of them to do this.

TonyG3D

My loaded 2022 AMG GLC 43 SUV has 10,000 miles--and not a single issue since I drove it off the dealer's lot. If only the run-flar tires were a bit softer, it would be pure perfection.

Maybe I'm lucky, although my wife's 2020 GLC 300 SUV is completely problem-free as well, so MB can still assemble at least some reliable cars! 😉

DonS550

Working fine here.

1guitar

I too sometimes have the same problem that you’re describing. You can thank ATT for there lousy service as they provide the internet access for all MB cars at least from 2019 upwards. The signal strength in my area is just okay but what makes it worse for MB owners is that ATT will perform upgrades or changes to the internet platform and it screws up the reception in our cars. It happens every so often and there’s nothing we can do about it.

Mem30306

For my 2022 S580 in the US, I believe T-Mobile out of Germany handles the Wi-Fi Data plan. Telekom HotSpot Drive

Perhaps AT&T handles other connectivity in the car other than Wi-Fi data?