Stranded with a blown tire.
Thread Starter
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Joined: Jun 2022
Posts: 182
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2022 S580 Land Boat
UPDATE:
Got contacted by a service advisor from the dealership where the car was dropped off as soon as the dealership opened this morning. The ETA on new tire is next Monday, 07/18, which is actually much better than what I was expecting based on previous reports from the forum members. Asked him to check out the rear tire for any bubbles, since it went over the same pothole. Also gave him my small laundry list of issues I've been experiencing. They will flash the latest software updates to see if they resolve the "glitches" with ECM and malfunctioning driver assistance programs as well as rough transmission shifts and auto engine shut-off restarts.
He did say that this is far from the first Pirelli blowout that he's seeing, said I was smart for getting the rim/tire hazard insurance and said Mercedes isn't doing or planning to do anything about these POS Pirellis. My appointment was originally booked for service on Thursday with a loaner reservation but he's trying to find me one sooner.
Also talked to the guy that sold me the car (dealer in California). He actually drives an identical S580 (but MY'21) and ordered mine to match his spec for the dealer inventory. He was the one that insisted I get rim/tire insurance, so I thanked him for it. He just told me that he went through 9 tires in 3 months until he started asking his dealership to replace them with Michelins and eventually got all 4 replaced. Hasn't had any blowouts since then. So basically, he confirmed what we all already know. Michelins = great, Pirellis = suck. His '21 was also experiencing a lot of software malfunctions that eventually went away with software updates.
Got contacted by a service advisor from the dealership where the car was dropped off as soon as the dealership opened this morning. The ETA on new tire is next Monday, 07/18, which is actually much better than what I was expecting based on previous reports from the forum members. Asked him to check out the rear tire for any bubbles, since it went over the same pothole. Also gave him my small laundry list of issues I've been experiencing. They will flash the latest software updates to see if they resolve the "glitches" with ECM and malfunctioning driver assistance programs as well as rough transmission shifts and auto engine shut-off restarts.
He did say that this is far from the first Pirelli blowout that he's seeing, said I was smart for getting the rim/tire hazard insurance and said Mercedes isn't doing or planning to do anything about these POS Pirellis. My appointment was originally booked for service on Thursday with a loaner reservation but he's trying to find me one sooner.
Also talked to the guy that sold me the car (dealer in California). He actually drives an identical S580 (but MY'21) and ordered mine to match his spec for the dealer inventory. He was the one that insisted I get rim/tire insurance, so I thanked him for it. He just told me that he went through 9 tires in 3 months until he started asking his dealership to replace them with Michelins and eventually got all 4 replaced. Hasn't had any blowouts since then. So basically, he confirmed what we all already know. Michelins = great, Pirellis = suck. His '21 was also experiencing a lot of software malfunctions that eventually went away with software updates.
Thread Starter
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Joined: Jun 2022
Posts: 182
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2022 S580 Land Boat
I would probably bite the bullet and spend the $2K. Discount Tire has the rears, but the fronts are backordered without an ETA.
MBWorld God!
Joined: Jul 2010
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From: on my way
2012 CLS63
You DO seem to be having a really bad run with your car damn! I was going to suggest Discount Tire because they are simply the best tire company I have ever been to.....mine is anyway 
GL to you Sir. I hope you try and get MB to buy your car back.
GL to you Sir. I hope you try and get MB to buy your car back.
Thread Starter
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Joined: Jun 2022
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2022 S580 Land Boat
MBWorld God!
Joined: Jul 2010
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From: on my way
2012 CLS63
I have always stuck with Michelin's myself.I just renewed my AAA membership too
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'22 S580 - Manufaktur grey magno/Carmine red nappa; '20 GLS450 - black/black
I might be able to offer a bit of comfort in this frustration. When I got mine (march delivery of '22 model) the electronics were super buggy. I was a little anxious about it to the points I started logging pictures to amass support documentation for what was moving toward a sit down meeting with the sales manager and the service director. But then I noticed a software update was available, ran that, and I haven't had a single issue since. Prior to update I had HUD failure, ID scan failure, weird seat position issues, and some others I don't recall. Now none. Hope this helps!
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Joined: Jun 2022
Posts: 182
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2022 S580 Land Boat
I might be able to offer a bit of comfort in this frustration. When I got mine (march delivery of '22 model) the electronics were super buggy. I was a little anxious about it to the points I started logging pictures to amass support documentation for what was moving toward a sit down meeting with the sales manager and the service director. But then I noticed a software update was available, ran that, and I haven't had a single issue since. Prior to update I had HUD failure, ID scan failure, weird seat position issues, and some others I don't recall. Now none. Hope this helps!
Member
Joined: May 2021
Posts: 100
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From: Ponte Vedra Beach, FL
2021 S 580
So it seems like Pirelli has had an unacceptable failure rate on S580’s with 21” wheels. (I’ve had 3) Is there any way,or anybody, that can be contacted at Mercedes Corporate to let them know that Pirelli is not an acceptable tire for this car. Or at least find out if they are aware of and acknowledge the problem. I don’t think they hear about these through their dealer network. I’m not expecting reimbursement for the $1500 I’ve paid to replace my three, but MBZ needs to be aware of that they are equipping their luxury brand with a substandard product. Heck, if I knew who to write, or call, I’ll do it myself.
Thread Starter
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Joined: Jun 2022
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2022 S580 Land Boat
So it seems like Pirelli has had an unacceptable failure rate on S580’s with 21” wheels. (I’ve had 3) Is there any way,or anybody, that can be contacted at Mercedes Corporate to let them know that Pirelli is not an acceptable tire for this car. Or at least find out if they are aware of and acknowledge the problem. I don’t think they hear about these through their dealer network. I’m not expecting reimbursement for the $1500 I’ve paid to replace my three, but MBZ needs to be aware of that they are equipping their luxury brand with a substandard product. Heck, if I knew who to write, or call, I’ll do it myself.
If there is appetite for that, we can post a thread and start compiling a list via private messages.
Member
Joined: May 2021
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From: Ponte Vedra Beach, FL
2021 S 580
Good idea…I’m sure in doing what you described. I would think there are others that have had the same problems with Pirellis who feel the same. I’ve read their posts in this Forum. Hopefully they’ll respond and a list can be compiled as you described.
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23 S580 Executive
On another thread there was the discussion about what kind of factual information you can glean from a forum; so much is anecdotal information. One thing I do believe in is that when you see the same results on one forum after another there is probably something to it. I said elsewhere you don't really see anyone complaining about their Michelin tires. On the other hand you often read threads where someone is talking about how glad they were when switching to them, or how they fixed a problem like too many blowouts with them. Where I came from (Panamera), depending on trim, you were going to end up with PS4s, a Pirelli, or a Goodyear tire. The guys with the PS4s, no blown tires, the other two, blown tires. There is a thread over there where one guy is complaining about 5 blown tires... That would be Pirelli. They were also 21's. You just keep seeing it.
My order just turned yellow which I'm told means it will lock soon. I'm already thinking about the AS4s. Possibly even the PS4; little noisy maybe 🤔
My order just turned yellow which I'm told means it will lock soon. I'm already thinking about the AS4s. Possibly even the PS4; little noisy maybe 🤔
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2022 S580 Land Boat
I created a new thread and provided my email address. Hopefully people will respond.
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2022 S580
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23 S580 Executive
Between the blowouts and various software glitches, he had become disenchanted with the car and was talking about selling. It's been quite a while since he's been here and may have moved on.
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