Collision Detection
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Junior Member
Joined: Apr 2022
Posts: 22
Likes: 10
2022 S580
Collision Detection
I've got Collision Detection (which comes with an annual fee 
) It's a nice feature; a few months ago it showed me photos when a car bumped mine in the parking lot. Recently I got the MBUX zero layer software upgrade. Yesterday while parked my car was struck and the headlight was broken. I received a collision detection alert on my phone, but the photos were "unavailable." A message says "this function (the photos) must be activated in the car before the collision." Turns out that there's a button in Settings > Vehicle Protection to turn collision photos on or off. Why would anyone want them off? And why is the default set to off?
) It's a nice feature; a few months ago it showed me photos when a car bumped mine in the parking lot. Recently I got the MBUX zero layer software upgrade. Yesterday while parked my car was struck and the headlight was broken. I received a collision detection alert on my phone, but the photos were "unavailable." A message says "this function (the photos) must be activated in the car before the collision." Turns out that there's a button in Settings > Vehicle Protection to turn collision photos on or off. Why would anyone want them off? And why is the default set to off?
MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,499
Likes: 335
From: Europe
223.168 & 213.012 & 906.633 & 214.005
Default must be off because only that setting fulfils legal requirements in every country. Anyway, I doubt MB would be in any serious trouble if the default was on as long as there is the menu to set it off.
The fact that a SW update messes settings just shows that MB is still struggling with their SW.
The fact that a SW update messes settings just shows that MB is still struggling with their SW.
Member
Joined: Jan 2023
Posts: 99
Likes: 29
2023 S400D and 2007 C350
I've got Collision Detection (which comes with an annual fee ) It's a nice feature; a few months ago it showed me photos when a car bumped mine in the parking lot. Recently I got the MBUX zero layer software upgrade. Yesterday while parked my car was struck and the headlight was broken. I received a collision detection alert on my phone, but the photos were "unavailable." A message says "this function (the photos) must be activated in the car before the collision." Turns out that there's a button in Settings > Vehicle Protection to turn collision photos on or off. Why would anyone want them off? And why is the default set to off?
) It's a nice feature; a few months ago it showed me photos when a car bumped mine in the parking lot. Recently I got the MBUX zero layer software upgrade. Yesterday while parked my car was struck and the headlight was broken. I received a collision detection alert on my phone, but the photos were "unavailable." A message says "this function (the photos) must be activated in the car before the collision." Turns out that there's a button in Settings > Vehicle Protection to turn collision photos on or off. Why would anyone want them off? And why is the default set to off?
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