QuadBenz

How do you make it force the update?

Tim O’Brien

the answer is yes to both

Jabibblesworth

I got two updates - one for charger and one for suspension. Had to meet all the requirements and then lock car for 15min so it could be updated. What freak comes up with this convoluted process? The software update erased my profile and I could not get it back. Had to set it up again, now I am also kicked off Payviam and need to redo my account. So many little aggravating things with this car.

Mem30306

I accidentally removed my car from the MercedesMe app once when I reset my MBUX system, which nixed it from Payviam. This was a months-long, excruciatingly painful process. I do not envy you if you too must go through this process. Payviam had to create a new account for me. I hope that is not the case for you.

crabman

My car updated without incident , no settings were lost.

I think the ride is better, it's no stiffer but body motions are better controlled. Pitch oscillation going down the road has been reduced. I don't notice any difference in roll and the rate feels about the same. To soon to make a call on hitting the stops; it only did that for me on the odd occasion so that will take time.

Frenetic

After driving it more, it is generally stiffer. It feels more unsettled over poor roads. It’s not a seismic change but it’s enough where had I known the differences ahead of time I would have declined the update. However, it’s still comfortable, and unless you can experience the before and after right away, most people probably wouldn’t notice it.

SW20S

I really don't like the way that they can just change the way the car you already bought feels with no way to change it back...

crabman

I don't think it's stiffer, they've just increased the body control. As an example a road down from my house has a series of manholes that you roll over at 30 mph and they feel exactly the same. The hit on any known bump remains the same; it's true of all bumps encountered. On the other hand the car doesn't wallow as much, it's body control has been increased. This (I think) may be what people are describing as stiffer?

Another perspective is that Mrs Crab noticed no difference whatsoever.

Agree on the change aspect. One of the few things besides odo tampering and a salvage title that can actually lose you your warranty, in part or in total, is altering the car into something that is no longer what the manufacturer sold you. The reverse should apply as well, they should not be allowed to alter the car into something that you did not buy. I don't know the law on the latter, but that's the way I think it should go.

Streamliner

I love that, but something tells me that buried in the lease contract or in some other document we signed, they have covered themselves for these types of “updates.”

Frenetic

There must have been enough complaints about the “floatiness” for them to change it. What MB should have done is left comfort alone and maybe added a fourth drive mode called standard or something that just removed the float. The reason why I say that is that I can no longer tell the difference between Comfort and Sport+. They feel identical to me now. That’s why I changed my mind about how stiff this change is. It’s not like Sport+ in this car is stiff to begin with but it’s certainly different than comfort.

crabman

I haven't tried the other drive modes; I'm always in individual with sport steering and engine. Now you've got me curious...

Mem30306

Usually, I get software updates soon after they are released, but I have yet to get this one. I'm curious if Mercedes paused the rollout of this update due to complaints on the ride quality?

crabman

I'm happy with it, this car needed improved body control. Then again I called over from Porsche so I'm probably not the target demographic. Lol

Streamliner

Ah, for the good, old days! When they designed, engineered, thoroughly tested & tuned the cars BEFORE they released them to the consumers. And, just to think, those good, old days were just a few years ago. What I would give to be able to order a new S560 again! Oh well.

crabman

I see what you mean Frenetic; it does feel like the modes are more similar now than they were before, although they still feel different to me. However, to me, this is another one where they weren't all that different anyway. With sport plus you got more aggressive shifting and throttle tip-in that was quite noticeable but it didn't really stiffen up all that much on the suspension side compared to what you would get in many cars where the suspension was very much stiffer in sport. At this point I'm going with a big ol shoulder shrug.

Frenetic

The suspension does feel more unsettled to me over rough surfaces and I spent a lot of time driving between Sports+ and Comfort and there is hardly any difference now. I really wonder if Mercedes took that into consideration or is even aware of this.

What is most disappointing to me is that unsettled movement over rough surfaces. I take the same roads every day and I can certainly tell the before and after difference over one particular section near my home.

Streamliner

I love your term “unsettled” and do not believe I ever used it to describe my E-ABC ride quality, but it hits the nail on the head. I used to get the feeling that each wheel would react multiple times to a bump, rather than a single reaction. Several reactions X four wheels and the ride felt very unsettled. The ride quality in my basic S560 is far superior, in my opinion. Completely buttoned down as opposed to the term I used to describe the ride quality of my S580: “NERVOUS.”

Mem30306

I still haven't received this update. Are there any other members that have a 2022 S580 that has gotten it? Given the ride quality degradation, maybe I should be glad.

But I've read other posts where people don't get updates over the air. I just passed my 1 year anniversary with the car, so I renewed the subscription services for $150. I'm curious if this renewal has paused this update and future ones?

Again, I'd appreciate if someone who has a 2022 model can confirm if they received the suspension update??

Streamliner

I find it truly disgusting that a company like MB would nick customers of their flagship sedans a lousy $150.00 per year to continue using these services. At the very least, this fee should have been rolled into the vehicle price through the period of the original 4 year/50K mile warranty. It’s not the money, but the inconvenience & bother. I really wonder what these clowns will think of next. My S580 MSRP was $153,700.00. They couldn’t figure four years of the fees into that price? What a ridiculous way to waste their customer's time.

crabman

I got the iphone charging update that others had received some time ago just now immediately following the suspension update. Not sure about the why on that but there is certainly some variability in when you receive these updates.

About the suspension: I've been wondering if we're seeing different results with the update or if there are setup related factors.

My perception: The car has less pitch oscillation now, the roll feels the same, squat and dive are reduced. The suspension itself no longer bottoms as it did before; it hasn't happened since I updated and while it didn't do it frequently before it did it regularly. Mine feels exactly the same in terms of going over various bumps on roads that are familiar to me.

Setup: I'm on the factory 19s aired down to the lowest pressure on the cap, I want to say 36 psi. I drive in individual with the engine and steering switched to sport, the rest remains in comfort.

Mem30306

Bumping this back to the top - has anyone that also has a 2022 S580 got this update?

RajwanyS550

nope!

Frenetic

Maybe MB pulled it since it would not surprise me if people have started to complain about the update.

crabman

Love the update; no loss in compliance, better body control. no more crashing to the stops, so the latter may actually be fixed.

I think more likely this is just their wonky updating system. I got the iphone charging update after this one yet many had that months ago. The first update that went out, the one that said it was preparing the car for future updates, I received 3ish months after people were reporting it available.

This kind of thing is what I've come to feel is typical with MB based on my one car ownership experience; there are a lot of gaps in the quality of their products. I understand from long time owners that things have gone downhill; I'm hopeful they turn it around but they need to do some hiring, they need to shake up their executive cadre, and they need to stop going after that last penny of profit.

RajwanyS550

actually there were 2 wireless charging updates. One for iPhone 12 and up the second for iPhone 14 and up.