S-Class (W223) 2021 to Present

Integrated Toll Service

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Old Oct 4, 2025 | 12:28 PM
  #1  
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2025 S580
Integrated Toll Service

I am having difficulties setting up the Integrated Toll Service on my 2025 S Class. I have established and funded a Payviam account and have provided the correct vehicle information. This feature is turned on in the car. I have done this with and without the dealer. I sense we are somehow missing a step to complete the authorization. My transponder is not picked up by the toll booths. The information provided by Mercedes is very limited and when I contacted them directly they simply refer me back to the dealer. Can anyone provide clear set up instructions?
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Old Oct 4, 2025 | 01:17 PM
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Make sure your license plate is listed in your Payvia account. Then, log in to Payvia and find the option to manually "Activate" the transponder. This is the step most people miss. If that doesn't work, the transponder itself may be broken and you'll need the dealer to check it.
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Old Oct 4, 2025 | 02:38 PM
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I experienced the same thing, even doing everything correctly. It took two to three weeks for the first toll charge to appear at Payviam. Now it works all the time. I've only tested it in MA and NH.
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Old Oct 4, 2025 | 02:46 PM
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It’s just amazing that we are taxed multiple times to generate revenue budgeted for street construction and maintenance.
But then, to actually drive on the street, there has to be, in addition to all the taxes, a toll.
Usually it’s a mandatory toll.
Sometimes it’s an express lane toll.
Both are onerous, to be sure.
EVs in California were naturally exempt from gasoline taxes, budgeted for roads.
But no more.
Greasy Gavin is enacting a usage tax.
All that support he initially gave to EVs, is now turning to screwing over the EV owners.
Great work, if you can get it.
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Old Oct 5, 2025 | 09:25 AM
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Originally Posted by MB2timer
It’s just amazing that we are taxed multiple times to generate revenue budgeted for street construction and maintenance.
But then, to actually drive on the street, there has to be, in addition to all the taxes, a toll.
Usually it’s a mandatory toll.
Sometimes it’s an express lane toll.
Both are onerous, to be sure.
EVs in California were naturally exempt from gasoline taxes, budgeted for roads.
But no more.
Greasy Gavin is enacting a usage tax.
All that support he initially gave to EVs, is now turning to screwing over the EV owners.
Great work, if you can get it.
Unfortunately, roads are enormously expensive to build and maintain. EVs are heavier than ICE vehicles, and contribute to accelerating the disintegration of road surfaces. Here in Colorado, in addition to 22 cents per gallon taxation on gasoline, there is an annual registration fee for road and bridges, along with an annual ownership tax that declines with vehicle age, but was $3500 the first year on my G550. I think it was Reagan who said government policy is "If it moves tax it, if it keeps moving regulate it, and when it stops moving subsidize it".
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Old Oct 5, 2025 | 10:18 AM
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May sound silly, but when you open up the glove box, the toll controller is set to one of the occupancy levels and not "OFF" right?

Roads have to be paid for, so you finance them upfront with taxpayer dollars or you finance them based on usage in a toll. We're paying either way. Difference is now its basically impossible to get enough funding to build new roads without having to subsidize them down the line with tolls, thats why all of our new roads seem to be toll roads. In the DC area (as well as other areas) they're also using tolling to reduce congestion. Express lanes IMO are particularly unfair because you have somebody like me with money and I *always* pay to use the express lanes. I have paid $40 express lane tolls before. Then you have other people who can't afford to use them...we should all have equal access to our roads IMO.
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Old Oct 5, 2025 | 12:35 PM
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Some people are quite willing to trade time for money.
That’s why the market is so much more efficient at distribution capital, than any government ever.
It is very often the case that because someone doesn’t have or use something, that they can’t afford it.
If they budgeted for something they really wanted, they could rearrange their fiscal priorities.
Most people would be shocked to find out what expenses they currently carry, and are considered necessities, that could be cut out and not even missed.
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Old Oct 5, 2025 | 01:49 PM
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Originally Posted by MB2timer
Some people are quite willing to trade time for money.
That’s why the market is so much more efficient at distribution capital, than any government ever.
It is very often the case that because someone doesn’t have or use something, that they can’t afford it.
If they budgeted for something they really wanted, they could rearrange their fiscal priorities.
Most people would be shocked to find out what expenses they currently carry, and are considered necessities, that could be cut out and not even missed.
So then you're all for tolls? I'm confused.
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Old Oct 5, 2025 | 02:03 PM
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Originally Posted by SW20S
So then you're all for tolls? I'm confused.
I am for free markets. Not centrally planned and imposed markets.
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Old Oct 5, 2025 | 02:40 PM
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Makes zero sense lol
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Old Oct 6, 2025 | 09:26 AM
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Originally Posted by JRC3002
I am having difficulties setting up the Integrated Toll Service on my 2025 S Class. I have established and funded a Payviam account and have provided the correct vehicle information. This feature is turned on in the car. I have done this with and without the dealer. I sense we are somehow missing a step to complete the authorization. My transponder is not picked up by the toll booths. The information provided by Mercedes is very limited and when I contacted them directly they simply refer me back to the dealer. Can anyone provide clear set up instructions?
Mercedes discontinued the option to setup Toll Service through MBUX, but Payvaim continues to support our cars directly through THEIR service. I know this because I was able to successfully setup Payviam in my older 2022 S580 via MBUX, but when I tried in my new-to-me 2023 S580, I had the same issues you are having. I would go through the wizard in the car, it would appear to work, then when it refreshed, it would show Inactive.

In the screenshots below, don't be fooled by the truthful, but misleading text that states "Inactive | Available" on Mercedes website for Digital Extras. It is available as I have it setup directly through Payviam, but Available for my car.

Helpful Links:
Payviam = Home - Payviam.com
Digital Extra Management for Mercedes = Service Management



I called MBUSA and inquired about the issue. I was told that we now need to setup the service directly through Payviam and not through MBUX.

Last edited by Mem30306; Oct 6, 2025 at 09:32 AM.
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Old Oct 6, 2025 | 09:46 AM
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Originally Posted by Mem30306
Mercedes discontinued the option to setup Toll Service through MBUX, but Payvaim continues to support our cars directly through THEIR service. I know this because I was able to successfully setup Payviam in my older 2022 S580 via MBUX, but when I tried in my new-to-me 2023 S580, I had the same issues you are having. I would go through the wizard in the car, it would appear to work, then when it refreshed, it would show Inactive.

In the screenshots below, don't be fooled by the truthful, but misleading text that states "Inactive | Available" on Mercedes website for Digital Extras. It is available as I have it setup directly through Payviam, but Available for my car.

Helpful Links:
Payviam = Home - Payviam.com
Digital Extra Management for Mercedes = Service Management



I called MBUSA and inquired about the issue. I was told that we now need to setup the service directly through Payviam and not through MBUX.
Yep. I spoke with both MB and Payviam to resolve the 'inactive' issue.
Setting up directly thru payviam's website is the way to go.
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Old Oct 7, 2025 | 12:10 PM
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Thanks for the comment. Mine has started to work although not consistently. Have you found a need to be positioned (closer or further away) in a specific way for the transponder to be picked up by the Toll reader? Or does it take longer to register? The Integrated Toll Service seems finicky. I have successfully used IPass or EzPass transponders on all of our other vehicles, without issue. Again, thank you.
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Old Oct 7, 2025 | 03:37 PM
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Mine works same as the EZpass always did.
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Old Nov 24, 2025 | 02:44 PM
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So I took my Payviam-activated S580 through the Peachpass toll roads for the first time last Wednesday.
When I checked the Payviam webpage, none of the toll charges are listed.
I have contacted Payviam for clarification, but still no response.
Should I be worried?

I read the post that said it took a few weeks for the first charges to appear - is that the case with everyone else who used the integrated toll system?
Thanks in advance!
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Old Nov 24, 2025 | 03:07 PM
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Originally Posted by nearwater4me
So I took my Payviam-activated S580 through the Peachpass toll roads for the first time last Wednesday.
When I checked the Payviam webpage, none of the toll charges are listed.
I have contacted Payviam for clarification, but still no response.
Should I be worried?

I read the post that said it took a few weeks for the first charges to appear - is that the case with everyone else who used the integrated toll system?
Thanks in advance!
I haven't tried using the service with Peachpass, but I did use it in Florida when I visited recently. The tolls showed up immediately. As long as you have your license plate registered on the Paviam website, then I doubt there is any reason to worry. If the transponder in your car malfunctioned for some reason, then they will bill by your plate.

This is from their FAQ website -
How long does it take for my tolls to appear in the Payviam Portal?
Typically, tolling authorities send us tolls in 1-2 days and are immediately available in the self-service portal.

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Old Nov 24, 2025 | 03:13 PM
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Many of these toll systems are equipped with license plate readers also. When I picked up my G a couple years ago, I traveled a toll road with temporary plates about 2 hours later. They tracked me down and sent me an invoice for $2 + change. I'm sure they spent $5 finding me.
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Old Nov 24, 2025 | 03:35 PM
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Originally Posted by Mem30306
I haven't tried using the service with Peachpass, but I did use it in Florida when I visited recently. The tolls showed up immediately. As long as you have your license plate registered on the Paviam website, then I doubt there is any reason to worry. If the transponder in your car malfunctioned for some reason, then they will bill by your plate.

This is from their FAQ website -
How long does it take for my tolls to appear in the Payviam Portal?
Typically, tolling authorities send us tolls in 1-2 days and are immediately available in the self-service portal.
That's what bothers me as I have my license plate correctly registered in Payviam.
The Toll system is turned on in the car as well.
I guess I'll give it another few days and see if I get a Toll violation letter in the mail.
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Old Nov 24, 2025 | 03:50 PM
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Originally Posted by nearwater4me
That's what bothers me as I have my license plate correctly registered in Payviam.
The Toll system is turned on in the car as well.
I guess I'll give it another few days and see if I get a Toll violation letter in the mail.
I doubt you'll get a violation, but if you do, challenge with Payviam to see if they'll cover.

Might not hurt to give Peachpass a call and ask them if they have a record of you passing through the toll readers.

Contact Peach Pass

Peach Pass Customer Service Center
Open Monday - Friday (7 am - 6 pm)

Phone: 1-855-PCH-PASS (724-7277)
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Old Nov 26, 2025 | 01:22 PM
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Originally Posted by Mem30306
I doubt you'll get a violation, but if you do, challenge with Payviam to see if they'll cover.

Might not hurt to give Peachpass a call and ask them if they have a record of you passing through the toll readers.

Contact Peach Pass

Peach Pass Customer Service Center
Open Monday - Friday (7 am - 6 pm)

Phone: 1-855-PCH-PASS (724-7277)
Thanks for the info!
So I got a response back from payviam saying it normally takes 2-4 days and sometimes even longer depending on tolling agencies.
Called the Peach pass customer service number and checked with them and the very nice representative lady said it generally takes 7-21 days to post and my license plate is not on the toll violation list.
I guess it just takes longer to show up on the payviam platform.
I'll report back after I confirm the toll charges.
Hope this helps future first time Peachpass users with the ITS.
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Old Nov 28, 2025 | 03:48 PM
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The only time I ever beat a toll was on I-294 south of Chicago. The traffic was so heavy, I didn't see the overhead sign until it was impossible to get into the cash toll lane. Since it was only 25 cents, I guess the cost of a postage stamp discouraged sending me a bill. Too bad I couldn't get over, because a half-minute later a tractor trailer spit a lug nut onto my windshield -- $1300.
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Old Nov 28, 2025 | 05:10 PM
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Originally Posted by streborx
The only time I ever beat a toll was on I-294 south of Chicago. The traffic was so heavy, I didn't see the overhead sign until it was impossible to get into the cash toll lane. Since it was only 25 cents, I guess the cost of a postage stamp discouraged sending me a bill. Too bad I couldn't get over, because a half-minute later a tractor trailer spit a lug nut onto my windshield -- $1300.
You could have savored that 25 cent victory, by sticking it to the man till this very day.
But no, karma had to come along just then.
It’s amazing how the world can turn topsy turvy in no time.
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Old Dec 1, 2025 | 03:43 PM
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So I can confirm the charges showed up on my payviam account after 10 days.
Tolls charged on 11/19 was 'posted' on to the dashboard on 11/29.
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