S63 AMG 4MATIC Coupe, S65 AMG Coupe (C217), Convert. (A217) 2014 -2021

HELP! Can't use fob to open or close windows and kick trunk open not working

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Old Dec 10, 2020 | 05:20 PM
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HELP! Can't use fob to open or close windows and kick trunk open not working

I can't get my key to open or close the windows nor can I get my foot to open and close the trunk feature on my S63 AMG Coupe. Any ideas before I head to the dealer to take it in the shorts? I don't think my extended warranty will cover it but I can ask. 12K miles and It hasn't worked in over a year.
Can anyone enlighten me?
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Old Dec 11, 2020 | 04:39 AM
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Originally Posted by 2014CL600
I can't get my key to open or close the windows nor can I get my foot to open and close the trunk feature on my S63 AMG Coupe. Any ideas before I head to the dealer to take it in the shorts? I don't think my extended warranty will cover it but I can ask. 12K miles and It hasn't worked in over a year.
Can anyone enlighten me?
You might want to give this a try if your out of warranty:

http://www.mercedesmedic.com/mercede...b-not-working/

Good luck.


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Old Dec 11, 2020 | 05:27 AM
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Thank you but I actually have functionality of the key just not the ability to open and close the windows and the kick portion of the open and close feature of the trunk lid. Everything else works fine.
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Old Dec 11, 2020 | 07:04 AM
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Originally Posted by 2014CL600
Thank you but I actually have functionality of the key just not the ability to open and close the windows and the kick portion of the open and close feature of the trunk lid. Everything else works fine.
I did read your original post and understand only the window and kick open/close function is the only thing that doesn’t work, but if you go through steps 3-5 on the link I provided, it might be worth while.

Your dealer will most likely charge you at lease 1 hour of diagnostic fee since it’s out of warranty.
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Old Dec 11, 2020 | 07:41 AM
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Thank you very much for your help. I will try it but if I have to pay the $150 to tell me the problem, I'm ok with it. I have 4 years left of my extended warranty so, I'll see if that would be covered for that defective part and the diagnostic would be included if it were. What can I lose. I appreciate your help.
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Old Dec 11, 2020 | 08:55 AM
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Originally Posted by 2014CL600
Thank you very much for your help. I will try it but if I have to pay the $150 to tell me the problem, I'm ok with it. I have 4 years left of my extended warranty so, I'll see if that would be covered for that defective part and the diagnostic would be included if it were. What can I lose. I appreciate your help.
If you have 4 years left on your extended warranty which I didn’t know about, you will have at lease have your dealer diagnostic it for free.

Just bring your car in and tell them what’s wrong.

Good luck.
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Old Dec 13, 2020 | 05:16 PM
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read your warranty first. it says what it does cover.
I think that should be covered. You either have a computer fault that is not recognizing the commands or you have 2 different problems. The kick is a different part of the system than the key. It sounds like 2 different problems to me key and kick
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Old Mar 10, 2021 | 02:15 AM
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Originally Posted by okbarnett
read your warranty first. it says what it does cover.
I think that should be covered. You either have a computer fault that is not recognizing the commands or you have 2 different problems. The kick is a different part of the system than the key. It sounds like 2 different problems to me key and kick
changed my battery in the fob and the windows now work. The kick doesn’t work but I never used it so I'm not gonna worry about it. Thanks guys

Last edited by 2014CL600; Mar 12, 2021 at 08:21 AM.
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