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2015 C300 Burmester Audio System - NO SOUND - RADIO WORKS

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Old Apr 17, 2026 | 12:04 PM
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2015 C300 Burmester Audio System - NO SOUND - RADIO WORKS

Hi,

I have no sound coming from radio and sat radio is showing unavailable. Everything else works. I checked a few fuses in truck so far so good. I am still looking for the 5amp fuse that is part of the Burmester Audio System. The 40amp fuse checks good. Any suggestions would be greatly appreciated.
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Old Apr 18, 2026 | 04:47 PM
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W212 MY'14 M276-3.5NA @75kMi
Originally Posted by will2015
Hi,

I have no sound coming from radio and sat radio is showing unavailable. Everything else works. I checked a few fuses in truck so far so good. I am still looking for the 5amp fuse that is part of the Burmester Audio System. The 40amp fuse checks good. Any suggestions would be greatly appreciated.
One of your MOST fiber modules is MIA... likely it is SAT.

This failure brakes the digital audio loop.

Use your scanner to query system.
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Old Apr 22, 2026 | 08:28 AM
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How do I test without scanner? Where can i find the fuses for the amp? Should I use the loop bypass cable to test?
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Old Apr 22, 2026 | 08:44 AM
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W212 E63S Wagon - GSL580 - E63 - E350 - C300
Originally Posted by will2015
How do I test without scanner?

Ouija board? Magic 8 ball? Tarry cards?
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Old Apr 22, 2026 | 05:49 PM
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Originally Posted by will2015
How do I test without scanner?
Where can i find the fuses for the amp?
Should I use the loop bypass cable to test?
Not using a scanner is like wearing a blindfold: it's more time consuming to gather what's happening.

I guess you can try to move your MOST bypass loop around the top suspects.
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Old Today | 09:02 AM
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2015 C300 4Matic Sport
Originally Posted by will2015
Hi,

I have no sound coming from radio and sat radio is showing unavailable. Everything else works. I checked a few fuses in truck so far so good. I am still looking for the 5amp fuse that is part of the Burmester Audio System. The 40amp fuse checks good. Any suggestions would be greatly appreciated.
During my custom audio install mis-adventures I made the mistake of turning in the car without the MOST cable connected to the AMP in the trunk and ended with similar issues.

Please open the hood, and disconnect the negative cable on the battery. Count to 4, then reconnect it back. See if that solves your issue.

Before Doing that:
  1. Try a head unit reboot (hold down the CD eject button or the rotary power button for about 10 seconds until the screen goes blank and restarts) and/or
  2. Resetting all settings to factory (option in system men).
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