cleannnnnn

hello i had a small crack on my windshield and im going to get it replaced the guy told me that to replace the windshield the top has to come off, the hard top got stuck and when i use the hardtop/soft top button nothing hapens. i know that it can be taken off manually and i have the specific tool but i am not sure how to in the owners manual it talks about soft top and not the hard top.