SL/R230: Legal Ground with Dealer Dispute Idea?
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Legal Ground with Dealer Dispute Idea?
To condense my previous email.
I "drove" my car into the mercedes (st)dealer in for a small shifter problem to be worked on. my car was put up on a hoist, problem fixed and I was told that I could pick up the vehicle early the next morning and "drive" it away.
The next afternoon I called and was told they discovered "both of my rear electronic struts" had failed overnight and leaked all over the garage floor and the body of the car is on the ground and undriveable and has to be towed away unless they fix the problem for $3,000 out of my pocket.
Here the legal question. Since I drove the car into the dealership, and now the car is undriveable out of the dealership... would making such a request be unreasonable? Or do you guys think I have a chance at remedy with a statement such as this?
"I drove my car in to the dealership and left it in your hands. And I expect to drive it out, just as I drove it in. Do what you need to do to allow me to drive the car out of the dealership as I brought it in without incuring any cost."
If I drove the car into the dealership and left it in their hands, they drove it away... and now they aren't allowing me to drive it out (well, it physically is impossible to drive it now).. does this potentially run into a legal hurdle with them if i am not able to drive it out as i drove it in to them without paying out of my pocket? (due to their responsibility of it being left in their hands.)
(right now, the car can't be driven anywhere until both struts are replaced, as the car is sitting on the ground in the rear due to their extremely suspicious double failuire while being parked overnight.)
worth a try?
I "drove" my car into the mercedes (st)dealer in for a small shifter problem to be worked on. my car was put up on a hoist, problem fixed and I was told that I could pick up the vehicle early the next morning and "drive" it away.
The next afternoon I called and was told they discovered "both of my rear electronic struts" had failed overnight and leaked all over the garage floor and the body of the car is on the ground and undriveable and has to be towed away unless they fix the problem for $3,000 out of my pocket.
Here the legal question. Since I drove the car into the dealership, and now the car is undriveable out of the dealership... would making such a request be unreasonable? Or do you guys think I have a chance at remedy with a statement such as this?
"I drove my car in to the dealership and left it in your hands. And I expect to drive it out, just as I drove it in. Do what you need to do to allow me to drive the car out of the dealership as I brought it in without incuring any cost."
If I drove the car into the dealership and left it in their hands, they drove it away... and now they aren't allowing me to drive it out (well, it physically is impossible to drive it now).. does this potentially run into a legal hurdle with them if i am not able to drive it out as i drove it in to them without paying out of my pocket? (due to their responsibility of it being left in their hands.)
(right now, the car can't be driven anywhere until both struts are replaced, as the car is sitting on the ground in the rear due to their extremely suspicious double failuire while being parked overnight.)
worth a try?
Last edited by seattlecarfreak; May 25, 2007 at 11:15 AM.
