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Auto shop broke bolt in engine - insurance not wanting to pay! Please help
I took the 04 sl600 in for a belt and pulley replacement , three days later the shop calls and says the reason for the belt and pulley to be replaced was that a bolt broke in the engine when I was driving and I need a timing cover for 7k since they can’t remove the bolt .
After another week of them failing to tap out the bolt stuck inside the engine the area manager admits to them breaking it and claims it was rusty - that it would have broke on anyone who tried to remove it.
Their property insurance is agreeing with only a picture of a random rusty bolt - no rust anywhere on the vehicle or the bolts that I can see . It’s a complete fabrication to show no negligence on the shop.
I have to prove they were negligent to the insurance company - what should I do ? Attorney ? There’s no rust , they didn’t send anyone out , they claim denial over random photos of a rusty bolt . Attached you can see it’s clean! No rust broke this bolt . Faulty shop work had to! These have no rust .
The case can merely be drilled out (properly using a case hardened extraction drill bit from a bolt extraction kit) and a stainless thread tap insert is used. No lawyer and also the case could be left merely needing a bath!
Yes, you can drill out a bolt shank and use an easy out then use a stainless thread insert to seat a replacement bolt.
Your call if you trust what they have told you or are they maybe not so trustworthy.
Call a couple other Indy’s in your 20 and ask if they’ve ever thread tapped a mounting bolt that has “snapped off”. Chances are, yes and positive long term outcome
Personally. I’d demand only do a thread insert but its not my car either.
Post your outcome and good luck
Last edited by Hary Gahtoe; 06-19-2020 at 01:32 AM.
I took the 04 sl600 in for a belt and pulley replacement , three days later the shop calls and says the reason for the belt and pulley to be replaced was that a bolt broke in the engine when I was driving and I need a timing cover for 7k since they can’t remove the bolt .
After another week of them failing to tap out the bolt stuck inside the engine the area manager admits to them breaking it and claims it was rusty - that it would have broke on anyone who tried to remove it.
Their property insurance is agreeing with only a picture of a random rusty bolt - no rust anywhere on the vehicle or the bolts that I can see . It’s a complete fabrication to show no negligence on the shop.
I have to prove they were negligent to the insurance company - what should I do ? Attorney ? There’s no rust , they didn’t send anyone out , they claim denial over random photos of a rusty bolt . Attached you can see it’s clean!
No rust broke this bolt . Faulty shop work had to!
06-18-2020, 10:11 PM
