SL-Class (R230) 2003 -- 2012: Discussion on the SL500, SL550, SL600

SL/R230: STUCK DVD

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Old Feb 21, 2021 | 10:47 AM
  #1  
ceberus's Avatar
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From: Gainesville, Florida USA
SL 550
STUCK DVD

My COMMAND 6 Cartridge in dash DVD player won't eject or play DVDs. Slots 1 and 2 both have DVDs, but pressing the eject button has the same result. It just turns for a few minutes like it's trying to eject but can't do it. I have tried tapping the player while ejecting, but that didn't work. Anyone dealt with this before? It's very aggravating I would rather change the water pump then fish out a stuck DVD.
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Old Feb 11, 2023 | 04:56 PM
  #2  
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From: Hasselt, Belgium
Delorean DMC12
Same problem. Did you solve this? I inserted a music DVD. The screen says the system is not available.
anyone knows how to solve this? It does nothing, I think the disc is not spinning either.
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Old Feb 12, 2023 | 11:15 AM
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Frederick NL's Avatar
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From: Netherlands
2005 R 230 SL350 (M112 3.7). Sold the 1966 W113 230SL recently
Pushing the on off button of a Comand for 5-10 seconds (don't know) is said to reset the unit. A last resort for those in agony is disconnecting the ground cable of the accessories battery in the back. Give it 10 mins or so (don't know).
Good luck!
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Old Feb 12, 2023 | 06:23 PM
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ceberus's Avatar
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From: Gainesville, Florida USA
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Originally Posted by JanIDK
Same problem. Did you solve this? I inserted a music DVD. The screen says the system is not available.
anyone knows how to solve this? It does nothing, I think the disc is not spinning either.
I had to take out the entire COMMAND UNIT and send it to a shop in California which specializes in removing stuck DVDs. It was quite a bit of work since you have to dis-assemble the center console. Below is the shop I used in California. I highly recommend them if you try this yourself. Best cost (I think around $450), very professional and fast turn-around:

Car Audio Video Navigation Service Center - Hi-Tech Electronic Services (hitechserv.com)
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Old Feb 13, 2023 | 03:28 AM
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Frederick NL's Avatar
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2005 R 230 SL350 (M112 3.7). Sold the 1966 W113 230SL recently
Did they tell you what caused the problem?
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Old Feb 13, 2023 | 02:34 PM
  #6  
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From: Hasselt, Belgium
Delorean DMC12
I have actually an R231 but I was looking for a solution.
I will try this. I hope it works, thanks for the suggestion.

jan
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Old Feb 13, 2023 | 03:11 PM
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From: Benton, Louisiana, USA
SL 500 2004, Ford F-150-2014
My CD changer once in a while gets stuck, but when it does, I discovered that tapping on top of the cartridge with the handle of a screwdriver while pressing eject gets the job done. I think this is caused by the cartridge holders not slippering out easy, since when I used an old cartridge, started getting stuck more frequently. so a dry lubricant like graphite or silicone will help!
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Old Feb 15, 2023 | 03:43 PM
  #8  
JanIDK's Avatar
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From: Hasselt, Belgium
Delorean DMC12
My problem us that there is no eject button, I must select an eject option in the software that is not lit up.
plenty of other media, I might ask the garage during the next service but I do not want to spend a couple 100eds on this.
but thank you all for your help
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