SL/R231: Transmission won't shift out of Reverse

I move the shifter back to drive or park and nothing happens. I need to turn off the car when it is in reverse or drive and it automatically goes to neutral.
I took a video of it for my dealer but he said not a big deal since its back to normal after I restart the car. Not what I'd expect but

Basically the dealer looked at it for a day and came back with "Could not replicate issue".
They said unless they can replicate it, they can't do anything that will be covered under warranty.
Last edited by BigHat; Sep 20, 2013 at 05:58 PM.








