SL-Class (R231) 2013 on: Discussion on the SL550

SL/R231: R231 - Wearable suspension parts non ABC - What are they?

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Old Mar 6, 2025 | 12:42 PM
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R231 - Wearable suspension parts non ABC - What are they?

Hello all,

It's been awhile since I posted. I'm wondering about the suspension in the non-ABC SL's.

My 2017 has 40k miles. This past winter, when driving in comfort mode, especially when cold the suspension on the car is so loose. And yet at the same time so hard. Every crevice or bump in the road feels like driving my wifes old vette in track mode.

The handling is just weird, the car just floats left and right - like when flinging the wheel back and forth in an old 70's cadillac.

When I switch to Sport mode, the suspension stops floating, but the ride is still harsh.

In the past I would have been able to research and learn what the systems are and the problem is. Due to a brain issue, I'm not capable of that.

I don't trust the local Merc Dealerships taking them something I don't know what it is.

With the electronic suspension - are there shocks or struts that are replaceable or need to be replaced?

If so, is it a normal kind of strut swap that a mechanic can do, or does it require some crazy Merc software system to initialize and integrate with the car?

I ask because I was blown away that when a head lamp bulb went out last year, not only do you need to replace the entrie headlamp assembly (check out the $$ for one of those $3500++) but it required a special tech to come link the headlight to the car.

Thanks for your time and sharing your knowledge.

Dave B
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Old Mar 6, 2025 | 04:38 PM
  #2  
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Originally Posted by o2manyfish
Hello all,

It's been awhile since I posted. I'm wondering about the suspension in the non-ABC SL's.

My 2017 has 40k miles. This past winter, when driving in comfort mode, especially when cold the suspension on the car is so loose. And yet at the same time so hard. Every crevice or bump in the road feels like driving my wifes old vette in track mode.

The handling is just weird, the car just floats left and right - like when flinging the wheel back and forth in an old 70's cadillac.

When I switch to Sport mode, the suspension stops floating, but the ride is still harsh.

In the past I would have been able to research and learn what the systems are and the problem is. Due to a brain issue, I'm not capable of that.

I don't trust the local Merc Dealerships taking them something I don't know what it is.

With the electronic suspension - are there shocks or struts that are replaceable or need to be replaced?

If so, is it a normal kind of strut swap that a mechanic can do, or does it require some crazy Merc software system to initialize and integrate with the car?

I ask because I was blown away that when a head lamp bulb went out last year, not only do you need to replace the entrie headlamp assembly (check out the $$ for one of those $3500++) but it required a special tech to come link the headlight to the car.

Thanks for your time and sharing your knowledge.

Dave B
I guess you just need to get the adjustable ones and connect the connector or something it will automatically sync? That said, no leaks right?
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Old Mar 6, 2025 | 04:39 PM
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I actually thought the suspension normally does ride stiffer in the winter due to the metal and expansion but my thinking might be entirely incorrect.
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Old Mar 6, 2025 | 05:29 PM
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Does it get less stiff if it warms up? I wonder if the fluid in the struts are flowing better in that case. So perhaps normal?
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Old Mar 6, 2025 | 05:36 PM
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Originally Posted by o2manyfish
Hello all,

It's been awhile since I posted. I'm wondering about the suspension in the non-ABC SL's.

My 2017 has 40k miles. This past winter, when driving in comfort mode, especially when cold the suspension on the car is so loose. And yet at the same time so hard. Every crevice or bump in the road feels like driving my wifes old vette in track mode.

The handling is just weird, the car just floats left and right - like when flinging the wheel back and forth in an old 70's cadillac.

When I switch to Sport mode, the suspension stops floating, but the ride is still harsh.

In the past I would have been able to research and learn what the systems are and the problem is. Due to a brain issue, I'm not capable of that.

I don't trust the local Merc Dealerships taking them something I don't know what it is.

With the electronic suspension - are there shocks or struts that are replaceable or need to be replaced?

If so, is it a normal kind of strut swap that a mechanic can do, or does it require some crazy Merc software system to initialize and integrate with the car?

I ask because I was blown away that when a head lamp bulb went out last year, not only do you need to replace the entrie headlamp assembly (check out the $$ for one of those $3500++) but it required a special tech to come link the headlight to the car.

Thanks for your time and sharing your knowledge.

Dave B
Sounds like control arm bushings and/or ball joints. Common on German cars which generally use soft and short lived bushings.

Doesn’t sound like shocks.
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Old Mar 6, 2025 | 07:25 PM
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To answer your question, the shocks/struts are Bilstein DampTronic B4. For stiffer suspension, you can go with B6, but I don't think that is what you want. To my knowledge, they install like any conventional strut or shock, the difference being the electrical connection. I don't think you need to program anything.
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Old Mar 7, 2025 | 06:44 AM
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Other than a MB dealer what is a good source for the shocks?
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Old Mar 7, 2025 | 06:58 AM
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Originally Posted by rmorin49
Other than a MB dealer what is a good source for the shocks?
You could try FCPEuro, ECSTuning or even Rockauto.
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Old Mar 7, 2025 | 06:58 AM
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Arnott remanufactured.
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Old Mar 7, 2025 | 07:21 AM
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That too and forgot to mention from mbusa directly: mbparts.mbusa.com
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Old Mar 7, 2025 | 08:39 AM
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Originally Posted by tx170754
Arnott remanufactured.
Only for dynamic shocks and struts, such as ABC and Airmatic. If you have the Bilstein DampTronic (electric) shocks, stick with that. They are also cheaper than Arnott.
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Old Mar 7, 2025 | 09:42 AM
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Old Mar 7, 2025 | 01:06 PM
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Originally Posted by o2manyfish
Hello all,

It's been awhile since I posted. I'm wondering about the suspension in the non-ABC SL's.

My 2017 has 40k miles. This past winter, when driving in comfort mode, especially when cold the suspension on the car is so loose. And yet at the same time so hard. Every crevice or bump in the road feels like driving my wifes old vette in track mode.

The handling is just weird, the car just floats left and right - like when flinging the wheel back and forth in an old 70's cadillac.

When I switch to Sport mode, the suspension stops floating, but the ride is still harsh.

In the past I would have been able to research and learn what the systems are and the problem is. Due to a brain issue, I'm not capable of that.

I don't trust the local Merc Dealerships taking them something I don't know what it is.

With the electronic suspension - are there shocks or struts that are replaceable or need to be replaced?

If so, is it a normal kind of strut swap that a mechanic can do, or does it require some crazy Merc software system to initialize and integrate with the car?

I ask because I was blown away that when a head lamp bulb went out last year, not only do you need to replace the entrie headlamp assembly (check out the $$ for one of those $3500++) but it required a special tech to come link the headlight to the car.

Thanks for your time and sharing your knowledge.

Dave B
Lets not put the cart in front of the horse here...
Before we start throwing suspension parts at the issue, let talk about tires. They are in direct contact with the road and for any ride issues, we have to at least talk about tires.

What kind of pressures are you running? More importantly, how old are they? Run flats? As some run flat tires age, the rubber hardens, and the car rides exactly how you describe. Run flat sidewalls seem especially hard under aging.
Also, how are the tires wearing, Have you worn a set out yet? Alignment can increase instability under bump steer (darting left or right)

Unless the car was abused or some abnormal wear and tear or defective part, 40k is typically too low to see substantial suspension degradation, struts included) . Maybe sway bar links, if anything.
The other thing you can do is is scan the car for any electronic steering issues. I doubt it, but would be easy enough to check. (That kind of problem won't generate a check engine light.)

These cars will float a bit on the freeway, but the car should ride smoothly (not like a Vette)

Good Luck

Last edited by crconsulting; Mar 7, 2025 at 01:13 PM.
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Old Mar 7, 2025 | 03:18 PM
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I do agree with @crconsulting , make sure you rule out the more probable stuff first. I will say though, that worn out bushings in the control arms (I don't think the non-ABC cars have sway bars either) can contribute to what you are feeling. 40k miles is low for suspension components to be worn out, but my buddy's Porsche Panamera had completely shot control arm bushings and sway bar end links by 100k km/60k miles. It was pretty staggering - he ended up replacing the front UCAs, LCAs, and end links. Afterwards he realized that the rears needed work too but decided to shift the car off at that point since it was becoming incredibly troublesome.

I would have it inspected by a trusted mechanic to see if there are any component(s) that have excessive play or wear.
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Old Mar 7, 2025 | 04:28 PM
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Originally Posted by Keon
my buddy's Porsche Panamera had completely shot control arm bushings and sway bar end links by 100k km/60k miles.
That is pretty brutal. Was your buddy original owner? Also city vs highway miles makes a big difference in suspension durability. Plus the habitual “curber” to find the sidewalk.
But slightly heavier and longer wheelbase so 60k is within the realm of possibility’s. Big wheels don’t help either.
Originally Posted by Keon
I don't think the non-ABC cars have sway bars either
They do. One of the differences between ABC and traditional strut suspension is the ABC cars use hydraulic pressure to control sway. The traditional suspension cars use a sway bar to tune the “lean” instead of relying on a stiffer spring rate (of course this will vary).
The factory engineers did a good job tuning the R231. Like anything not computer controlled, it’s more susceptible to owner input.
Many, many ride complaints are solved by tire pressures (this is especially true with larger dia tires), tire change due to age, and tire choice. Also remember, rubber compounds age differently between tire mfger’s, and conditions the tire lives in plays a part too. Also adding another variable, tires ride differently from mfger to mfger in cold weather conditions. 😕


Originally Posted by Keon
I would have it inspected by a trusted mechanic to see if there are any component(s) that have excessive play or wear.
Key word here being “trusted”. It’s very easy to get taken advantage of without being shown (or understanding) the worn suspension components. As a non DIY owner, I would definitely look at the tire wear, tire pressures, Age, tire compounds and design. Especially on a traditional suspension car.

Last edited by crconsulting; Mar 7, 2025 at 04:41 PM.
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