SL/R232: Mercedes SL Voucher $4000!
07-17-2024, 09:22 AM
#26
Newbie
Join Date: Jan 2024
Posts: 2
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Amg SL 63
quick update: I called MB HQ again and explained them my ping-pong situation.
The customer associate put me on hold while she called my local dealership finance dept.
After about 10 mins wait she passed me to my local dealership but this time it seems they know what they have to do.
They said they see the voucher now in the "system" and they only need to figure out how to apply it to my lease payments, but it will be done.
Now I'm just waiting on this.
The customer associate put me on hold while she called my local dealership finance dept.
After about 10 mins wait she passed me to my local dealership but this time it seems they know what they have to do.
They said they see the voucher now in the "system" and they only need to figure out how to apply it to my lease payments, but it will be done.
Now I'm just waiting on this.
07-17-2024, 10:23 AM
#27
Member
Join Date: Feb 2023
Location: Chicago and Palm Springs
Posts: 173
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2022 SL55 AMG Roadster; 2024 Land Rover P400 Defender 110; 2020 Porsche Macan S; 2023 Audi Q5
i got below:
Thank you for contacting Mercedes-Benz USA regarding your SL Model vehicles. We understand your concerns with not having your voucher and are delighted to be of further assistance.
Being that the voucher information is already in the system for the dealerships to see, the physical voucher/email is not needed to be eligible/redeem.
We hope we have responded to your satisfaction and that you find the information provided useful. Should you need to contact us via email in the future, please visit the www.MBUSA.com Contact Us page or contact our Customer Assistance Center at the number listed below. Your continued trust in Mercedes-Benz is deeply appreciated as we remain dedicated to maintaining an unwavering commitment to delivering the utmost in quality and assurance.
Best Regards,
Arkeah J.
Mercedes-Benz USA
(800) 367-6372
Thank you for contacting Mercedes-Benz USA regarding your SL Model vehicles. We understand your concerns with not having your voucher and are delighted to be of further assistance.
Being that the voucher information is already in the system for the dealerships to see, the physical voucher/email is not needed to be eligible/redeem.
We hope we have responded to your satisfaction and that you find the information provided useful. Should you need to contact us via email in the future, please visit the www.MBUSA.com Contact Us page or contact our Customer Assistance Center at the number listed below. Your continued trust in Mercedes-Benz is deeply appreciated as we remain dedicated to maintaining an unwavering commitment to delivering the utmost in quality and assurance.
Best Regards,
Arkeah J.
Mercedes-Benz USA
(800) 367-6372
Yesterday, 08:55 PM
#28
Junior Member
Thread Starter
quick update: I called MB HQ again and explained them my ping-pong situation.
The customer associate put me on hold while she called my local dealership finance dept.
After about 10 mins wait she passed me to my local dealership but this time it seems they know what they have to do.
They said they see the voucher now in the "system" and they only need to figure out how to apply it to my lease payments, but it will be done.
Now I'm just waiting on this.
The customer associate put me on hold while she called my local dealership finance dept.
After about 10 mins wait she passed me to my local dealership but this time it seems they know what they have to do.
They said they see the voucher now in the "system" and they only need to figure out how to apply it to my lease payments, but it will be done.
Now I'm just waiting on this.
Yesterday, 08:59 PM
#29
Yesterday, 09:36 PM
#30
Junior Member
$4000 Voucher
Obviously, we all like to receive things like these vouchers, who doesn’t? Unfortunately, as an outsider—I have no R232 but have had 17 new MB’s—watching this forum since the cars first came out, I really do think this is way too little, considering what so many of you folks have been through and how expensive your cars are.
Based on what some of you paid for your SL’s and what the market for those cars fell to in very short order, coupled with the stumbling, lackadaisical response from MB to the various ONGOING issues, a voucher in the $15K to $20K area would not have been out of line. For some of you folks, $4K is a dinner out with friends—but you can’t spend it on that. Honestly, $4K with all the limitations, after what you folks have been through, is a slap in the face, but that’s just my opinion. Best of luck to all of you.
Based on what some of you paid for your SL’s and what the market for those cars fell to in very short order, coupled with the stumbling, lackadaisical response from MB to the various ONGOING issues, a voucher in the $15K to $20K area would not have been out of line. For some of you folks, $4K is a dinner out with friends—but you can’t spend it on that. Honestly, $4K with all the limitations, after what you folks have been through, is a slap in the face, but that’s just my opinion. Best of luck to all of you.
