SL55/63/65/R230 AMG: how to spend $3300 in 2 hours
And I was able to get a 'deal' on the brake job, 'only paid' $2400, when most dealers were quoting $3k.
Tim
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I love the line the "stealership". No one wants to pay anyone for services rendered and its kind of pathetic. I would love to walk up to those same people and offer them a price below their cost on whatever service they provide for a living. I bet they would tell me to f off and go pound sand.
If you want to save the cash do the work your self but don't sit back and accuse them of screwing you. If you noticed dealerships are closing down left and right. Tell me that places close down because they are making such massive profits on sales and service. Learn what it costs to run a dealership and then realize what you have to charge to turn a profit. Its just a simple business model.


If 3 hours is the book time for the job then its hard to go below that. They can discount it a bit but not down to just one hour. Also is labor 175 an hour at your dealership? I know here in Southern California it is 150 or so an hour but in areas like the Pacific Northwest it is closer to 100-120 an hour. Labor charges are typically regional. When one dealership in a region raises the labor costs its just a matter of weeks until the others follow suit.
With all the associated costs it is getting harder and hard to turn a decent profit in this field. The factory is cutting back on warranty work and warranty pay to the point where the dealership and techs barely make anything on some jobs. That makes a job like this brake replacement very valuable.
Edit -- 3 hrs for front and rear pads is in the ball park for book time. I think you could ask for a better deal and get closer to 2 hours with a smile and a hand shake.
Last edited by CynCarvin32; Feb 10, 2009 at 03:17 PM.
A good technician should be able to complete the job quicker, but does that mean they shouldn't earn the book time rates because they are better technicians? Trust me, they don't return major margins on the parts, and that is another reason they charge book time.
Besides the bay space is expensive and CynCarvin32 is right. My shop when I lived in michigan cost nearly $3,000,000 to run annually.
But you can't complain about what someone charges for a service. They have overhead, employees, utilities, taxes, etc.... and just maybe would like to make a profit. If you don't want to pay, figure out how to DIY. That will work for some, but for most, they would rather pay someone. When I was younger I did allot of my own work on my cars, including engine out majors on my Ferrari's, but now... most of the time it's worth it to have it done.
Tom
Its called trying to cover costs and make a profit. Without profit no one will be there to fix your cars. Pretty simple.
Last edited by CynCarvin32; Feb 10, 2009 at 04:27 PM.
Yep, some of them are downright lousy. Some are just trying to keep it together. Wanna be mad at someone, probably better to direct it to the manufacturer. They are the ones with the most profit left in the process.
BTW, if those pads/rotors failed that you put on in your garage, and you hit a kid in a crosswalk, wouldn't you immediately be on the phone to the "stealer" to let them know you planned on indemnifying them? The liability insurance at out local small market dealer, a tenth the size of the big metro ones, has an annual premium of a few hundred thousand dollars.
Just saying I've seen it from both sides. It ain't perfect for either. Or us. Just gotta choose your battles.
Go ahead.
No matter how much you carry, gotta be nothing compared to the manufacturer...


I sell car parts for a living so I understand the need for profit and overhead cost.
Tom





