SL63 AMG & SL65 AMG (R231) 2012 to 2020 (in US launched as 2013 model) Facelift from 2017

Premature failure of rear ABC shocks

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Old Apr 8, 2021 | 10:17 AM
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Jacqbal's Avatar
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2014 SL 63 AMG
Premature failure of rear ABC shocks

I’m the second owner of a 2014 SL 63 AMG. I purchased it a year ago with 20,000 miles and no ABC issues. Last week I took it in for A2 service and the dealership found both rear shocks leaking! $8.200 repair estimate! They agreed this is an extreme case of premature failure and offered to reduce labor by $1000 and call MBUSA for assistance with remanufactured shocks. MBUSA refused any assistance and said the dealership offer was good enough. WTF? No surprise that the BBB in Georgia has them rated a “F” for poor to no customer service and lack of response to complaints.

Has anyone else had any issues with ABC system or components failure with extremely low miles?
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Old Apr 23, 2021 | 11:49 PM
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2020 GLC300 -2014 Sl550 - 1997 SL600
Did you notice any oil on your garage floor?
Did the ride quality degrade?

20k sure doesn’t seem like a lot of miles for that type of failure.
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Old Apr 24, 2021 | 08:13 AM
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2014 SL 63 AMG
No leaks on the garage floor or change to tide or stance. Also MBUSA REFUSED TO ASSIST WITH REMANUFACTURED SHOCKS FROM THEIR OWN INVENTORY!!!!!
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Old Apr 24, 2021 | 08:15 AM
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2014 SL 63 AMG
I sent in a complaint to the Better Business Bureau in Atlanta and the BBB has MBUSA rated “F” in their effectiveness with regards to customer complaints!!!
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Old Apr 29, 2021 | 04:57 PM
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Originally Posted by Jacqbal
No leaks on the garage floor or change to tide or stance. Also MBUSA REFUSED TO ASSIST WITH REMANUFACTURED SHOCKS FROM THEIR OWN INVENTORY!!!!!
Strange, honestly I would be tempted to get a second opinion. Wonder if it’s weeping slightly from initial assembly or something like that, or if it’s an actually leak.
I would think you would notice the leaking either in ride characteristics or fluid on the floor. If you have a way to get under the car, it may be worth inspecting.

good luck
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Old Apr 30, 2021 | 10:07 AM
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2023 AMG GLE63s, 2017 AMG SL63, 2024 Sprinter, 1958 Chevrolet Corvette
Jacqbal - please keep us updated your actions / findings ..... very sorry to hear .... ? verified by an Indy Shop ? .... you certainly have my attention as I have a '17 20,000 mile SL63
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Old Aug 19, 2021 | 02:01 PM
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2015 SL63 AMG (R231)
Hi

My new to me one is the same
see my thread today ABC Suspension Wheel and Tyre easily lift

On delivery to me from a MB dealership at about 20600 miles registered Jan 2015 it had to go straight into a local MB garage. They found the offside rear leaking which was odd as fine on test and then had a MOT but when it arrived it had lots of suspension noise.

After changing that rear one even more noise whatever read by thread
Today the near 2 inches of travel by simply push the nearside wheel up when on a car ramp I am told would not be a problem as the cars weights on it.
That’s not true as over any bump especially a big bump the weight is lifted for milliseconds and a shock absorber is miss named it should be damper or spring restrainer as that’s its real function

So now both are being changed......Perhaps as with coiland damper they should be changed in pairs or even all 4?

In the UK ABC is seen to mean Always Bloody Costly and that’s the only family friendly version I have heard quite a few others this month GRIN

Still MB Warranty covered the cost of the first one leaking and them again or seller this one. Takes 5-10 days to get one from Germany after all this it will have been in and out of MB garages etc for 2 months and I have driven it on 2 days and those weeks apart.
It has a few problems that it did not have on the test run and the selling dealership has promised verbally to cover all cost so I cannot simply return the car as unfit

Last edited by Bilbo7; Aug 22, 2021 at 12:54 PM.
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