US Bank End of Lease problem
1. Missing Owners Manual - $200.00
The car never came with an owners manual, and the dealership said they'd send me one. I never really bothered to follow up with it because I found the PDF version of it on mbusa.com. Also considering MB roadside assistance is free, I never figured I'd really need it. They won't accept the fact that the car didn't come with one, and want a letter from the dealership stating it didn't come with one. The problem is that the dealership I bought it from, Luxury Motors O'Hare (Chicago) is out of business. Does anyone have any suggestions of what to with this?
2. Mismatched Tires - $574.00
I got a flat in of of my rear tires at one time, and the dealership patched it up for me. They suggested that I change both rear tires out, but they didn't have a set in stock. Instead they called Just Tires for me, which had them in stock, and sent me over there with the the name of the exact tires that I should purchase. The front two tires are a matched set from BF Goodrich, while the ones I replaced on the back are a matched set from Dunlop. Specifically they are:
Front - BF Goodrich 225/40R18 G-Force Sport
Rear - Dunlop 255/35ZR18 94Y SP Sport Maxx
I tried explaining to the bank that even though the sizes of the tires are the same (18), the front and the back technically aren't the same, because they have different ratings. I checked the sticker on the inside of my driver's side door and confirmed this.
So the question is, are these the correct tires for the car, and are they supposed to be mismatched? Am I completely screwed on this and going to have to pay another $600 because I replaced the tires? Any other suggestions?
Thanks in advance




I figure that if I tell them to go stick it, at a minimum they'll send me the bill and to collections, which will hurt my credit rating, and at a maximum take me to court which will cost much more than $600 to defend.




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Last edited by vexige; Mar 18, 2011 at 02:31 PM.
Upping 1 to 2 sizes wider tire in the rear will not degraded performance but gains. The problems is not the sizes of the tire that the bank having problem with. It the mis-matched brand front (BF Goodrich) and rear (Dunlop). Who does that on a high performance cars? It unsafe specially in the rain if the tires rating spec., grove design...etc are different front and rear. Since Dunlop are OEM tires on some of Mercedes models. You want to stick with what Mercedes recommend so the bank don't harsle you.




The bank is not going to fit new tires for $ 600 to sell the car at auction. No one at the auction is going to look if the car has Michelins or Pep Boy's Cornells on it. They will put the money in their pocket, and continue to use shysters to do their inspections.
I would take them to small claims court for failure to provide the manual in the first place, and let them know that you will not accept an unfair business practice over the tires. Many Mercedes cars have staggered setups, and the front and rear tires are a different size by design. Matched does not mean the four tires must be from the same maker, it means they must match the size specified by the manufacturer. If you have met that test, tell the bank you are done.
Last edited by jrcart; Mar 19, 2011 at 10:02 PM.
Last edited by fredfromny; Mar 22, 2011 at 11:46 AM.
wow, thx for the update jim....




