Pbglas

I finally got sat radio installed by a dealer.

They did a bad job drilling a hole into the trunk when I had explicitly told them to do a stelth install (they said reception they found was no good so they relocated it -- without asking!!!).

Even worse, the sound quality of Logic 7 is now terrible (for regular FM too).
It is much worse than 'normal' and even 'speech.' Any idea what they could have done wrong. It is hard to deal with sound questions at a dealers. So I would like ot be armed with some facts.

BTW the COMAND manual says bad reception could cause this shortcoming. While this might affect the SAT radio, it should not affect regular FM.

I would appreciate any help.

xraymd

On my wife's minivan, we had Sirius installed after market. The signal from the Sirius receiver enters the radio through the antenna input, so you have to tune the radio to a specific frequency to hear the Sirius. Do you have this sort of setup? I'm asking because she also has a small switch to turn the Sirius off and on. If we want to listen to FM, we have to turn the Sirius off or the FM reception is terrible. This wouldn't explain your bad Sirius reception, but could account for what's going on with the FM.

Vetluver

The Nav/FM/Phone/CD system is all tied together and your dealer should be able to trouble shoot it thru their computer. I saw the read out on mine when my CD went out. It's too complicated for the routine car guy or audio specialist to deal with. MB unique. It definitely is a loose connection or incorrect install.

Pbglas

Thanks XrayMD. I dont know what I have since it is through hte COMAND system and I dont see any switches except the usual ones on the COMAND unit. I would have assumed that when I press the switch for FM it turns off the Satelite radio.

Perhaps they did not tune the sat radio properly. The information from you is most helpful. Thanks again.

Pbglas

Thanks Vetluver. Perhaps my best course of action is take it to my usual dealer. I did have the work done by an MB dealer although not the one I bought the car from to whom I normally go. But if they have a computer checking, I dont have to explain much.