About the E55 recall...
10-02-2006, 05:25 PM
#1
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2008 Z06
About the E55 recall...
Well, after I did it, about 3 months later (today), a letter showed up saying...
We'd like to thank you for giving us the opportunity to take care of the recent recall work on your Mercedes-Benz.
We realize that bringing your vehicle in for service can be inconvenient and we apologize for any disruption that it may have caused. In cooperation with our dealers, our goal in a situation like this is to take care of a potential issue before you experience it, so that your ownership experience continues to be of the caliber you expect from Mercedes-Benz.
In that spirit, please accept the enclosed pre-paid ($100 American Express) card, both as a small token in acknowledgement of any inconvenience you may have experienced and to show our appreciation for being a valued owner.
Sincerely
Paul G. Juron
General Manager
Mercedes-Benz USA
Customer Assistance Center
CLIFF NOTES: They sent me a Pre-paid American Express for $100.
We'd like to thank you for giving us the opportunity to take care of the recent recall work on your Mercedes-Benz.
We realize that bringing your vehicle in for service can be inconvenient and we apologize for any disruption that it may have caused. In cooperation with our dealers, our goal in a situation like this is to take care of a potential issue before you experience it, so that your ownership experience continues to be of the caliber you expect from Mercedes-Benz.
In that spirit, please accept the enclosed pre-paid ($100 American Express) card, both as a small token in acknowledgement of any inconvenience you may have experienced and to show our appreciation for being a valued owner.
Sincerely
Paul G. Juron
General Manager
Mercedes-Benz USA
Customer Assistance Center
CLIFF NOTES: They sent me a Pre-paid American Express for $100.
10-02-2006, 05:43 PM
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Yours was 100! Those *******s! I wrote them a two-page letter about the loss in power in my car and other issues I had with my dealership and all I got in return was the exact same letter and a $50 card which I think only works as store credit at MBZ 
10-02-2006, 06:39 PM
#4
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these don't necessarily have to have anything to do with the recall. many owners were getting these amex gift cards after any type of dealer service. my buddy received a $200 card for getting a tune-up on his e320 and he didn't write any letters to anyone...it just showed up.
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I only got $50!!
10-03-2006, 12:12 AM
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2020 GTR Roadster, 2020 GT63S
My $100 card showed up today
, about three weeks after the recall service. The letter specifically mentioned the recall, and apologized for the inconvenience.
, about three weeks after the recall service. The letter specifically mentioned the recall, and apologized for the inconvenience.
10-03-2006, 03:37 AM
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CLS55 AMG
10-03-2006, 11:13 AM
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'05 E 55 Black
$50 is all I got as well. Guess you needed to send a letter. I should have *****ed more cause all I went in for was tires. 6 and a half hours later, I get my car back. Great "while you wait" service
