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Where is the best place to buy OEM Mercedes parts?

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Old 01-08-2008, 12:29 AM
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Since Jaime Pickard and Chris Stump left OEMPARTSDIRECT, service is terrible. I still haven't received a response for parts that I requested 3 weeks ago. Also called for a part on Friday and the "guy" who was the one in charge wasn't there therefore they couldn't sell me anything.

Makes no sense... sad..
Old 01-08-2008, 04:38 PM
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Originally Posted by slowrey
Since Jaime Pickard and Chris Stump left OEMPARTSDIRECT, service is terrible. I still haven't received a response for parts that I requested 3 weeks ago. Also called for a part on Friday and the "guy" who was the one in charge wasn't there therefore they couldn't sell me anything.

Makes no sense... sad..
I am experiencing the same thing and in addition the web site is erratic.
Old 01-08-2008, 04:43 PM
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Originally Posted by jangy
We need OEM parts all the time. If your hookup is consistent, let me know. I need a bunch of little parts, too and just haven't gotten around to them.

If anyone has access to quotes, let me know how much for the left and right mesh pieces for the fog lights. The center one lived.
Give me a list. I got two quotes for other people today. Average discount is around 30% off dealer list.
You'd need to add in the cost from my house to yours for out of towners.
Old 01-08-2008, 08:04 PM
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Originally Posted by slowrey
Since Jaime Pickard and Chris Stump left OEMPARTSDIRECT, service is terrible. I still haven't received a response for parts that I requested 3 weeks ago. Also called for a part on Friday and the "guy" who was the one in charge wasn't there therefore they couldn't sell me anything.

Makes no sense... sad..
THis is exactly why I am hesitant to go elsewhere to save a few bucks; I see the extra cost of dealer parts as insurance against anything going wrong; i.e. I'm driving a $90k car, don't want to be penny wise, pound foolish on replacement parts.

But it sounds like you guys have good experience doing so, so if that is true, very cool and I wish you continued reduced-price success.

Old 01-08-2008, 09:05 PM
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Originally Posted by slowrey
Since Jaime Pickard and Chris Stump left OEMPARTSDIRECT, service is terrible. I still haven't received a response for parts that I requested 3 weeks ago. Also called for a part on Friday and the "guy" who was the one in charge wasn't there therefore they couldn't sell me anything.

Makes no sense... sad..
OEMpartsdirect charged my CC for the part I ordered and today I received an e-mail today stating that I will not be receiving my part and they are sorry.

Have they gone out of business?
Old 01-08-2008, 09:56 PM
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Originally Posted by psuball1
OEMpartsdirect charged my CC for the part I ordered and today I received an e-mail today stating that I will not be receiving my part and they are sorry.

Have they gone out of business?

It looks like things are getting shady. We used to get great response, but they prolly don't have enough people anymore.
Old 01-08-2008, 10:08 PM
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Just so you guys know...

oempartsdirect is actually run out of an MB dealership in Roanoke, Va. I believe it's called Hammersley Group. I doubt they're out of business, they just don't have anyone that can run the online retail side of things since Jaime and Chris left.
Old 01-09-2008, 01:52 AM
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OT: Hey, Clayton... can you friggin PM me the list of parts (exactly) that I need to get a bluetooth puck in my car? Also, if you end up finding the dealer's info, that would be cool, too. I forgot about of of state = no sales tax.
Old 01-09-2008, 11:22 AM
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Originally Posted by RBrenton
Give me a list. I got two quotes for other people today. Average discount is around 30% off dealer list.
You'd need to add in the cost from my house to yours for out of towners.
Would you extend this offer to any of us or just the poster you replied to?
Old 01-09-2008, 12:26 PM
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Anything within reason. I'm checking on a windshield for someone, but I don't think the logistics of shipping that will be viable.
Old 01-10-2008, 12:05 AM
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Originally Posted by jangy
OT: Hey, Clayton... can you friggin PM me the list of parts (exactly) that I need to get a bluetooth puck in my car? Also, if you end up finding the dealer's info, that would be cool, too. I forgot about of of state = no sales tax.

I'll post that info next week, I bought the package for the phone setup and Voice Control.
Old 01-10-2008, 12:16 AM
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Originally Posted by Kevin M.
I'll post that info next week, I bought the package for the phone setup and Voice Control.

Thanks.
Old 01-10-2008, 12:16 AM
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Originally Posted by RBrenton
Anything within reason. I'm checking on a windshield for someone, but I don't think the logistics of shipping that will be viable.

Id like to get the fog light mesh covers.

Thanks
Old 01-10-2008, 11:58 AM
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Originally Posted by jangy
Id like to get the fog light mesh covers.

Thanks
give me a call, I've got my bodyshop ordering my fog lamp and mesh pieces, I will find out what a extra set of fog mesh would be in you want... oh yea, you owe me a call anyway!
Old 01-10-2008, 11:58 AM
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Originally Posted by Kevin M.
I'll post that info next week, I bought the package for the phone setup and Voice Control.
Oh boy, more stuff I need to buy for when I come see you!

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