Fuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu uuuuuu
MBWorld Fanatic!
Joined: Nov 2007
Posts: 1,517
Likes: 9
From: Daytona, Florida
SL600
***UPDATE***
the "inspector" was not amg types like i was told but the amg sepcialist in the shop. my sa said he will NOT flag the car. produced a doc from the mbz warranty policy and procedures manual date 1/2000, chap 4, page 3. Brake Discs: Coverage-None. Replacement of brakes discs is considered an owner maintenance item. Ie. if youre hard on your brakes yours will wear out faster. But when he left the room went through the shop copy of my invoice and the last page said discs covered 12m/12k. Hmmm... told me back brakes were mainly the culprit hence the powerbraking comment. so new rear rotors are $95 each plus pads. told me mbz is harder than ever for non-typical warranty claims and would inspect the rotors and see they were superheated. damn, i really like this guy cause he goes above and beyond for me. free details, free mbz loaners, free drop offs and pick ups, free key batts etc. but this all sounds a little fishy. now these rotors were warped BAD. this is the friggin kicker. drove it home and cant even detect it now. what the hell is going on???
hesitation issue. was told it will do this while cold to protect the engine under acceleration??? im talking my car wont move for 1/2 second. i dont know what to think anymore. may take it to another dealer, upgrade brakes or just see what happens. thanks for listening.
the "inspector" was not amg types like i was told but the amg sepcialist in the shop. my sa said he will NOT flag the car. produced a doc from the mbz warranty policy and procedures manual date 1/2000, chap 4, page 3. Brake Discs: Coverage-None. Replacement of brakes discs is considered an owner maintenance item. Ie. if youre hard on your brakes yours will wear out faster. But when he left the room went through the shop copy of my invoice and the last page said discs covered 12m/12k. Hmmm... told me back brakes were mainly the culprit hence the powerbraking comment. so new rear rotors are $95 each plus pads. told me mbz is harder than ever for non-typical warranty claims and would inspect the rotors and see they were superheated. damn, i really like this guy cause he goes above and beyond for me. free details, free mbz loaners, free drop offs and pick ups, free key batts etc. but this all sounds a little fishy. now these rotors were warped BAD. this is the friggin kicker. drove it home and cant even detect it now. what the hell is going on???
hesitation issue. was told it will do this while cold to protect the engine under acceleration??? im talking my car wont move for 1/2 second. i dont know what to think anymore. may take it to another dealer, upgrade brakes or just see what happens. thanks for listening.
The E63 hesitation has been discussed a lot on here. It's a software problem that mercedes is well aware of, but doesn't like to admit exists. I wouldn't take "oh, it's designed to NOT move when you hit the gas" as an answer...that's clearly ridiculous. On that one, you might want to start yelling about it being a safety issue. Might give you more leverage?
As to the brake rotors, I dunno what to say, except if they're mysteriously *fixed* then count your blessings. Someone may have done you a favor.
MBWorld Fanatic!
Joined: Feb 2004
Posts: 2,566
Likes: 7
'14 ML BT
If you had any track time or really really hard street time, micro deposits of brake material build up on the rotors and cause them to shudder hard when braking. This is a result of the ineven surface.
Let the rotors cool down to ambient, then apply a light spray of water. Let them sit overnight while the water works it's way through the pad material onto the surfac e of the rotor.
Then in the morning,. take it around the block and stab at the brakes a couple of times. I bet the shuddering goes away.
This has worked for me on more than one ocassion of "warped rotors".
MBWorld Fanatic!
Joined: Nov 2006
Posts: 1,351
Likes: 0
From: SoCal
C63S coupe, X5M
Last edited by Murtaza; Mar 25, 2008 at 05:38 PM.
Super Member
Joined: Jul 2006
Posts: 789
Likes: 36
2006 E55
This is a total joke. There are video's from Tommy Kendall (Speed Channel) on a 1-hour test of AMG's where the first move they make is pb-ing a few CLS55's, powersliding the cars. Additionally there is a video make by AMG on a E55/E63 race at the strip. You think for a second the tires were not heated???
Sorry but this is total BS. These cars were BUILT and moreover MARKETED to be driven HARD...
T
Sorry but this is total BS. These cars were BUILT and moreover MARKETED to be driven HARD...
T
MBWorld Fanatic!
Joined: May 2006
Posts: 3,042
Likes: 0
From: So.Ca.
E55
Senior Member
Joined: Sep 2006
Posts: 402
Likes: 0
From: West Tennessee
E63,,,not any more,,,BMW X5 50i
***UPDATE***
the "inspector" was not amg types like i was told but the amg sepcialist in the shop. my sa said he will NOT flag the car. produced a doc from the mbz warranty policy and procedures manual date 1/2000, chap 4, page 3. Brake Discs: Coverage-None. Replacement of brakes discs is considered an owner maintenance item. Ie. if youre hard on your brakes yours will wear out faster. But when he left the room went through the shop copy of my invoice and the last page said discs covered 12m/12k. Hmmm... told me back brakes were mainly the culprit hence the powerbraking comment. so new rear rotors are $95 each plus pads. told me mbz is harder than ever for non-typical warranty claims and would inspect the rotors and see they were superheated. damn, i really like this guy cause he goes above and beyond for me. free details, free mbz loaners, free drop offs and pick ups, free key batts etc. but this all sounds a little fishy. now these rotors were warped BAD. this is the friggin kicker. drove it home and cant even detect it now. what the hell is going on???
hesitation issue. was told it will do this while cold to protect the engine under acceleration??? im talking my car wont move for 1/2 second. i dont know what to think anymore. may take it to another dealer, upgrade brakes or just see what happens. thanks for listening.
the "inspector" was not amg types like i was told but the amg sepcialist in the shop. my sa said he will NOT flag the car. produced a doc from the mbz warranty policy and procedures manual date 1/2000, chap 4, page 3. Brake Discs: Coverage-None. Replacement of brakes discs is considered an owner maintenance item. Ie. if youre hard on your brakes yours will wear out faster. But when he left the room went through the shop copy of my invoice and the last page said discs covered 12m/12k. Hmmm... told me back brakes were mainly the culprit hence the powerbraking comment. so new rear rotors are $95 each plus pads. told me mbz is harder than ever for non-typical warranty claims and would inspect the rotors and see they were superheated. damn, i really like this guy cause he goes above and beyond for me. free details, free mbz loaners, free drop offs and pick ups, free key batts etc. but this all sounds a little fishy. now these rotors were warped BAD. this is the friggin kicker. drove it home and cant even detect it now. what the hell is going on???
hesitation issue. was told it will do this while cold to protect the engine under acceleration??? im talking my car wont move for 1/2 second. i dont know what to think anymore. may take it to another dealer, upgrade brakes or just see what happens. thanks for listening.
MBWorld Fanatic!
Joined: May 2006
Posts: 3,042
Likes: 0
From: So.Ca.
E55
This is a total joke. There are video's from Tommy Kendall (Speed Channel) on a 1-hour test of AMG's where the first move they make is pb-ing a few CLS55's, powersliding the cars. Additionally there is a video make by AMG on a E55/E63 race at the strip. You think for a second the tires were not heated???
Sorry but this is total BS. These cars were BUILT and moreover MARKETED to be driven HARD...
T
Sorry but this is total BS. These cars were BUILT and moreover MARKETED to be driven HARD...
T
Better yet...How about the brand new TV commercial where the C63 is completely roasting the rear tires off the car? So they say,check out what it can do...but uhhhh,dont ever try it or we'll bone ya for it?
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MBWorld Fanatic!
Joined: Nov 2002
Posts: 2,895
Likes: 53
From: Maryland
'14 E63S & '14 Audi SQ5
Call me crazy (or something even worse)...but I can kind of understand the dealer's point. Having just paid $650 at EuroMotorcars for front brake pads...I was very sympathetic to your story. However, when you point out that your rear rotors are warped...that really is unusual. Imagine the dealership's perspective... your front brakes apparently are ok but your rear rotors are warped and the pads shot.... how can that be? Have you been doing emergency stops from 100mph ... while going in reverse? Either the parts were defective/installed incorrectly or there was some abuse going on (i.e. powerbraking). The dealership chose to go with the abuse scenario. I can actually understand their logic.
Tom
Tom
Member
Joined: May 2007
Posts: 209
Likes: 0
From: Irvine Ca
2007 E63
another scary story!
$3600 for rotors. Maybe I should have bought M5 which comes with 4 year/50,000 miles ultimate service(free brake pads and rotors) I am not saying BMWs are better than MBs. It just would have been cheaper to maintain.
I thought $1500 front brake job(rotors and pads) for Cayenne turbo was crazy.
After reading a couple of stories about warranty issues, this will be my last MB
for me.
$3600 for rotors. Maybe I should have bought M5 which comes with 4 year/50,000 miles ultimate service(free brake pads and rotors) I am not saying BMWs are better than MBs. It just would have been cheaper to maintain.
I thought $1500 front brake job(rotors and pads) for Cayenne turbo was crazy.
After reading a couple of stories about warranty issues, this will be my last MB
for me.
Junior Member
Joined: Jun 2006
Posts: 71
Likes: 0
'34 Lagonda, '69 280SL, '07 E63 wagon
I have been reading these warranty issues with amazement.
I own a small company (not auto related) and about 5% of our customers are what we affectionately call the "lunatic fringe". They are the first to buy our latest upgrades, they modify them, figure out how to make them better, and post extensively on internet forums & blogs about their experiences with our products and the support from our company.
They are by far our best form of advertising, and we go out of our way to make sure they are happy, because if they aren't, you can be sure it will be posted in countless blogs and forums. I would never dream of rejecting a warranty claim on one of these customers.
What the modders and members on this forum represent is the "lunatic fringe" for Mercedes, meaning if treated right, will be MB's most loyal customers and will be the best (and most cost effective) form of advertisement.
Anyone here involved in sales and marketing will undertand in today's cluttered media environment, traditional forms of advertising are becoming less and less effective. So why would MB be so antagonistic to their most influential and fanatical customers? This is clearly a sign of appallingly bad management.
I own a small company (not auto related) and about 5% of our customers are what we affectionately call the "lunatic fringe". They are the first to buy our latest upgrades, they modify them, figure out how to make them better, and post extensively on internet forums & blogs about their experiences with our products and the support from our company.
They are by far our best form of advertising, and we go out of our way to make sure they are happy, because if they aren't, you can be sure it will be posted in countless blogs and forums. I would never dream of rejecting a warranty claim on one of these customers.
What the modders and members on this forum represent is the "lunatic fringe" for Mercedes, meaning if treated right, will be MB's most loyal customers and will be the best (and most cost effective) form of advertisement.
Anyone here involved in sales and marketing will undertand in today's cluttered media environment, traditional forms of advertising are becoming less and less effective. So why would MB be so antagonistic to their most influential and fanatical customers? This is clearly a sign of appallingly bad management.
