E63 brakes
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From: West Tennessee
E63,,,not any more,,,BMW X5 50i
E63 brakes
I too have the "squealing" brakes that some on this board have had. There was a TDB out on this and the dealer was supposed to fix the problem under warranty. "WRONG"...at least in my case. I went to the dealer for an oil change and the brake issue, and the car came back with the oil changed ,but nothing done to the brakes. When I asked the SA why, he said that they looked at the brakes, and test drove it but the noise was intermittent, and it was their perogative if they had to replaced the brakes, and then it would NOT be done under warranty. They say its "normal" for AMG vehicles to make brake noise because of the type of pads and vehicle that it is...to that I said bulls$$$. After a very long discussion, they would only change the pads IF I paid for them, and then he said that I would be back in a few months complaining that I still had noise! I just wondered, what does the DTB mean, and is the dealer bound to replace the pads if I am "armed" with the DTB, or is it like he said, that it is the dealers perogative, and then only within the guide lines of warranty, meaning defects in materials , meaning that I would have to pay for the pads and probably the labor. What does the DTB stand for and do I have options?........need some opinions and or advice!!!!
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From: Wash. D.C.
'20 S63
You could try taking this in with you from the AMG Private Lounge:
06-11-2008, 02:22 PM #49
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Please visit your local Mercedes-Benz Dealer and ensure that a brake-specific service is performed (reference Dealer Technical Bulletin DTB P-B-42.10 76).
Best Regards,
AMG Private Lounge Team
211.077 MBUSA DTB P-B-42.10/76 JUL07 If rear brake squeal occurs your current pads will be replaced with revised pads part number A005 420 22 20 under warranty with no mileage limit.
As of 12/19/07 this DTB has been revised to correct both front and rear brake squeal with revised pads:
Front brake pads part # A004 420 89 20
Rear brake pads A005 420 22 20
Retaining spring, front caliber A001 421 09 91
Pin kit, spring to front caliber A000 421 51 74
06-11-2008, 02:22 PM #49
AMG Information
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Join Date: Mar 2006
Location: Affalterbach, Germany
Posts: 344
Rep:
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________________________________________
Please visit your local Mercedes-Benz Dealer and ensure that a brake-specific service is performed (reference Dealer Technical Bulletin DTB P-B-42.10 76).
Best Regards,
AMG Private Lounge Team
211.077 MBUSA DTB P-B-42.10/76 JUL07 If rear brake squeal occurs your current pads will be replaced with revised pads part number A005 420 22 20 under warranty with no mileage limit.
As of 12/19/07 this DTB has been revised to correct both front and rear brake squeal with revised pads:
Front brake pads part # A004 420 89 20
Rear brake pads A005 420 22 20
Retaining spring, front caliber A001 421 09 91
Pin kit, spring to front caliber A000 421 51 74
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From: North Scottsdale, AZ
'71 Pinto
When I asked the SA why, he said that they looked at the brakes, and test drove it but the noise was intermittent, and it was their perogative if they had to replaced the brakes, and then it would NOT be done under warranty. What does the DTB stand for and do I have options?........need some opinions and or advice!!!!
Request that the Service Manager put you in touch with the local MBUSA rep. If he refuses contact MBUSA CAC 800-367-6372 and explain the dealership is refusing to allow you to speak with the MB area rep and will not honor DTB P-B-42.10/76a DEC07 addressing the installation of revised parts. Furthermore your vehicle delivered 7/17/06 therefore, the vehicle is not already equipped with the modified parts. You should already have a copy of the DTB as I remember emailing it to you.
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From: West Tennessee
E63,,,not any more,,,BMW X5 50i
Thanks for the suggestions guys....I did have a very good working relationship witht he dealer, however, he thinks that by just showing the DTB, the dealer is supposed to fix the problem...that where the issue is, the dealer or should I say SA who is getting much of the information from his mechanic, says it is pointless to replace the pads because the noise will come back in 6 months or so. I argued my point, and the SA said that he would replace the pads, but I would have to pay for them. He also stated that AMG vehicles have brake systems that are prone to noise.
I might try the PL when the have Q&A sessions with the MB people.
I might try the PL when the have Q&A sessions with the MB people.
Thread Starter
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From: West Tennessee
E63,,,not any more,,,BMW X5 50i
DTB = Dealer Technical Bulletin
Request that the Service Manager put you in touch with the local MBUSA rep. If he refuses contact MBUSA CAC 800-367-6372 and explain the dealership is refusing to allow you to speak with the MB area rep and will not honor DTB P-B-42.10/76a DEC07 addressing the installation of revised parts. Furthermore your vehicle delivered 7/17/06 therefore, the vehicle is not already equipped with the modified parts. You should already have a copy of the DTB as I remember emailing it to you.
Request that the Service Manager put you in touch with the local MBUSA rep. If he refuses contact MBUSA CAC 800-367-6372 and explain the dealership is refusing to allow you to speak with the MB area rep and will not honor DTB P-B-42.10/76a DEC07 addressing the installation of revised parts. Furthermore your vehicle delivered 7/17/06 therefore, the vehicle is not already equipped with the modified parts. You should already have a copy of the DTB as I remember emailing it to you.
Thread Starter
Senior Member
Joined: Sep 2006
Posts: 402
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From: West Tennessee
E63,,,not any more,,,BMW X5 50i
You could try taking this in with you from the AMG Private Lounge:
06-11-2008, 02:22 PM #49
AMG Information
AMG Information
AMG Information is Offline
Join Date: Mar 2006
Location: Affalterbach, Germany
Posts: 344
Rep:
Rep Power: 10
________________________________________
Please visit your local Mercedes-Benz Dealer and ensure that a brake-specific service is performed (reference Dealer Technical Bulletin DTB P-B-42.10 76).
Best Regards,
AMG Private Lounge Team
211.077 MBUSA DTB P-B-42.10/76 JUL07 If rear brake squeal occurs your current pads will be replaced with revised pads part number A005 420 22 20 under warranty with no mileage limit.
As of 12/19/07 this DTB has been revised to correct both front and rear brake squeal with revised pads:
Front brake pads part # A004 420 89 20
Rear brake pads A005 420 22 20
Retaining spring, front caliber A001 421 09 91
Pin kit, spring to front caliber A000 421 51 74
06-11-2008, 02:22 PM #49
AMG Information
AMG Information
AMG Information is Offline
Join Date: Mar 2006
Location: Affalterbach, Germany
Posts: 344
Rep:
Rep Power: 10
________________________________________
Please visit your local Mercedes-Benz Dealer and ensure that a brake-specific service is performed (reference Dealer Technical Bulletin DTB P-B-42.10 76).
Best Regards,
AMG Private Lounge Team
211.077 MBUSA DTB P-B-42.10/76 JUL07 If rear brake squeal occurs your current pads will be replaced with revised pads part number A005 420 22 20 under warranty with no mileage limit.
As of 12/19/07 this DTB has been revised to correct both front and rear brake squeal with revised pads:
Front brake pads part # A004 420 89 20
Rear brake pads A005 420 22 20
Retaining spring, front caliber A001 421 09 91
Pin kit, spring to front caliber A000 421 51 74
Out Of Control!!
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Posts: 15,901
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From: North Scottsdale, AZ
'71 Pinto
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Thread Starter
Senior Member
Joined: Sep 2006
Posts: 402
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From: West Tennessee
E63,,,not any more,,,BMW X5 50i
The DTB (MBUSA) stipulates replacing the pads with "revised" pads if the customer complains about brake squeal period! MBUSA pays the dealer per listed warranty codes and the dealer should not deny a claim of this nature. The revised pads implemented into series production for the 211 as of VIN995068 therefore, they have become MBUSA spec for your vehicle. In addition, pad wear is a non-issue in this matter. Get the MBUSA rep involved.
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