Warranty for 2003 E55
Senior Member
Joined: Sep 2006
Posts: 373
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CL65
My dealer says I can get the ELW warranty to extend my warranty for another 3 years to 100K miles. I was quoted $6995. I just now read in an earlier post in this thread that there is a 75K mile ELW for less? The option to get a 75K mile ELW was never offered. My factory warranty expires in May. I have a 2005 with 27K miles and I probably won't hit over 50K in another 3 years.
Seven grand for a warranty is a hard pill to swallow but I guess I should be glad I have this option after reading through this thread.
I just got my car back from service and they replaced my SC clutch, all air bladders in the drivers seat and also one of my Parktronic sensors on my front bumper. If I would have had to pay out of pocket, it would probably have almost paid for the warranty.
Seven grand for a warranty is a hard pill to swallow but I guess I should be glad I have this option after reading through this thread.
I just got my car back from service and they replaced my SC clutch, all air bladders in the drivers seat and also one of my Parktronic sensors on my front bumper. If I would have had to pay out of pocket, it would probably have almost paid for the warranty.
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CLS55 AMG
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Joined: Jan 2003
Posts: 429
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From: Westchester, NY
E55, C32, ML320
My dealer says I can get the ELW warranty to extend my warranty for another 3 years to 100K miles. I was quoted $6995. I just now read in an earlier post in this thread that there is a 75K mile ELW for less? The option to get a 75K mile ELW was never offered. My factory warranty expires in May. I have a 2005 with 27K miles and I probably won't hit over 50K in another 3 years.
Super Member
Joined: Oct 2007
Posts: 830
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From: New Hampshire
2003 C32 AMG, 2003 E39 M5
So it sounds like I should call Chrysler at 800-442-2666 or Mercury at 1-800-826-9384-ext 23319. Now I take it both of these numbers take you direct to the warranty company themselves and not a car dealer that sells these warranties? Also with both companies above I can just ask them what their plan is called that is exclusionary that covers just about everything expect like maybe command or something like that.
This thread is great as I was about ready to pass on an 04 E55 I am looking at because my MB dealer in town said it would be like $6,500 for a 2 year/24k.
Again this is great I was hoping I could find a thread were I could call the warrant company direct and get pricing.
Now with Chrysler is anyone worried about them going out of business and the warranty is null and void?
Once I call both Chrysler and Mercury I will write down all the names/plans of the warranties they offer so we have it documented. I see "Easy Care” mentioned which I assume is a name of a warranty plan either Chrysler or Mercury offers?
This thread is great as I was about ready to pass on an 04 E55 I am looking at because my MB dealer in town said it would be like $6,500 for a 2 year/24k.
Again this is great I was hoping I could find a thread were I could call the warrant company direct and get pricing.
Now with Chrysler is anyone worried about them going out of business and the warranty is null and void?
Once I call both Chrysler and Mercury I will write down all the names/plans of the warranties they offer so we have it documented. I see "Easy Care” mentioned which I assume is a name of a warranty plan either Chrysler or Mercury offers?
Member
Joined: Jan 2009
Posts: 136
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From: Eastern NC
CL 65/LX470
Great thread. We have been discussing this on the W215/216 forum:
https://mbworld.org/forums/cl55-amg-...-warranty.html
Details are on the other thread but my take so far is that Chrysler is a great warranty but not company is not in financially sound shape. Easycare won't fully cover the ABC system so they're out. Fidelity has good stability and the platinum exclusionary plan will work if you keep total vehicle miles under 50k.
Still searching for the best plan....
https://mbworld.org/forums/cl55-amg-...-warranty.html
Details are on the other thread but my take so far is that Chrysler is a great warranty but not company is not in financially sound shape. Easycare won't fully cover the ABC system so they're out. Fidelity has good stability and the platinum exclusionary plan will work if you keep total vehicle miles under 50k.
Still searching for the best plan....
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Super Member
Joined: Oct 2007
Posts: 830
Likes: 1
From: New Hampshire
2003 C32 AMG, 2003 E39 M5
you are out of a warranty and money. Now I know one thing to look for in a company is who backed them in case something like that was to happen. Then the other companyw ould assume the contract. But for the most part when these companies go under then you are screwed. This happens more often than you think. That is why you want to look for an A++ rated company and who backs them.
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Joined: May 2003
Posts: 6,799
Likes: 1
From: Khalifonia.
4 wheeled car.
So it sounds like I should call Chrysler at 800-442-2666 or Mercury at 1-800-826-9384-ext 23319. Now I take it both of these numbers take you direct to the warranty company themselves and not a car dealer that sells these warranties? Also with both companies above I can just ask them what their plan is called that is exclusionary that covers just about everything expect like maybe command or something like that.
This thread is great as I was about ready to pass on an 04 E55 I am looking at because my MB dealer in town said it would be like $6,500 for a 2 year/24k.
Again this is great I was hoping I could find a thread were I could call the warrant company direct and get pricing.
Now with Chrysler is anyone worried about them going out of business and the warranty is null and void?
Once I call both Chrysler and Mercury I will write down all the names/plans of the warranties they offer so we have it documented. I see "Easy Care” mentioned which I assume is a name of a warranty plan either Chrysler or Mercury offers?
This thread is great as I was about ready to pass on an 04 E55 I am looking at because my MB dealer in town said it would be like $6,500 for a 2 year/24k.
Again this is great I was hoping I could find a thread were I could call the warrant company direct and get pricing.
Now with Chrysler is anyone worried about them going out of business and the warranty is null and void?
Once I call both Chrysler and Mercury I will write down all the names/plans of the warranties they offer so we have it documented. I see "Easy Care” mentioned which I assume is a name of a warranty plan either Chrysler or Mercury offers?
Super Member
Joined: Oct 2007
Posts: 830
Likes: 1
From: New Hampshire
2003 C32 AMG, 2003 E39 M5
I tried the number and the company is called Allied. when I did put in the ext below I did get Damions vm. So I will call back on Mon and see if they offer the warranty. I just expected the number to bring me to a Company called Mercury.
It would nice to get one post with the company name, their number and name of plan people have recently gotten for their E55's.
So far I have this Mercury and Chrysler number to call and see what they offer.
Quote:
Originally Posted by Improviz
Never heard from you on this; can you please PM? Thanks!
try 1-800-826-9384-ext 23319 i think he guy was named damien...
It would nice to get one post with the company name, their number and name of plan people have recently gotten for their E55's.
So far I have this Mercury and Chrysler number to call and see what they offer.
Quote:
Originally Posted by Improviz
Never heard from you on this; can you please PM? Thanks!
try 1-800-826-9384-ext 23319 i think he guy was named damien...
MBWorld Fanatic!
Joined: May 2003
Posts: 6,799
Likes: 1
From: Khalifonia.
4 wheeled car.
don't forget http://www.easycare.com/ Anybody try em? I saw them linked up from the CL forums.
Super Member
Joined: Oct 2007
Posts: 830
Likes: 1
From: New Hampshire
2003 C32 AMG, 2003 E39 M5
Great I will try them also. I have heard of them and think they have been around for years.
don't forget http://www.easycare.com/ Anybody try em? I saw them linked up from the CL forums.
Member
Joined: Jan 2009
Posts: 136
Likes: 0
From: Eastern NC
CL 65/LX470
Great thread. We have been discussing this on the W215/216 forum:
https://mbworld.org/forums/cl55-amg-...-warranty.html
Details are on the other thread but my take so far is that Chrysler is a great warranty but not company is not in financially sound shape. Easycare won't fully cover the ABC system so they're out. Fidelity has good stability and the platinum exclusionary plan will work if you keep total vehicle miles under 50k.
Still searching for the best plan....
https://mbworld.org/forums/cl55-amg-...-warranty.html
Details are on the other thread but my take so far is that Chrysler is a great warranty but not company is not in financially sound shape. Easycare won't fully cover the ABC system so they're out. Fidelity has good stability and the platinum exclusionary plan will work if you keep total vehicle miles under 50k.
Still searching for the best plan....
Super Member
Joined: Dec 2008
Posts: 574
Likes: 1
From: NorCal
W211,E90,E66,E39,E38,NSX,Z32-TT
No wonder they're giving these warranties away....
http://www.consumeraffairs.com/auto_.../fidelity.html
They also get an "F" with the Better Business Bureau:
"We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices."
http://www.seflorida.bbb.org/Busines...anyID=25000717
http://www.consumeraffairs.com/auto_.../fidelity.html
They also get an "F" with the Better Business Bureau:
"We strongly question the company’s reliability for reasons such as that they have failed to respond to complaints, their advertising is grossly misleading, they are not in compliance with the law’s licensing or registration requirements, their complaints contain especially serious allegations, or the company’s industry is known for its fraudulent business practices."
http://www.seflorida.bbb.org/Busines...anyID=25000717
Super Member
Joined: Dec 2008
Posts: 574
Likes: 1
From: NorCal
W211,E90,E66,E39,E38,NSX,Z32-TT
California Department of Insurance covers automotive warranties. Attached is the downloaded from the state website. I was going to purchase the ASC Warranty a couple years ago and was in dialog with them over what was covered and what wasn't covered. The sales woman called me at least 5 times wanting to close the contract. When asked if they complied with the CDI regulations she had to 'check with her boss' and that was the last I heard from her. Buyer beware.
Chrysler may me an option but as one of the posted above mentioned, what happens in the event of bankruptcy?
Chrysler may me an option but as one of the posted above mentioned, what happens in the event of bankruptcy?
I haven't read the PDF but skimmed over it briefly.
Just FYI, there's a difference between an "Extended Warranty" vs "Service Contract."
An Extended Warranty is MBI (Mechanical Breakdown Insurance). It is an actual policy, underwritten by an actual Insurance company, and is subject to the regulations under the Department of Insurance.
Most everything else we talk about (Fidelity, EasyCare, Warranty Direct, Chrysler, etc...) are 3rd party "Service Contracts." Service contracts are just that, contracts. The 3rd party says if you do this and that, we will cover your car for these repairs. It is an "agreement" (ie. contrat). These contracts **ARE NOT** subject to Insurance Regulations, because IT IS NOT insurance. It is a service contract!
Member
Joined: Jan 2009
Posts: 136
Likes: 0
From: Eastern NC
CL 65/LX470
BBB site rating was a C following your link: Our opinion of what this rating means:
Average rating. We would expect consumer transactions to be satisfactory. Since each transaction is individual, read our full report to determine if you have questions or concerns.
Complaint Closing Statistics The following grid displays the number and responses to complaints over the last 36 months:
No. of CmplType of Response 3Making a full refund, as the consumer requested 5Making a partial refund 107Agreeing to perform according to their contract 2Refusing to make an adjustment 2Refuse to adjust, relying on terms of agreement 0Unanswered 8Unassigned 127 Total
For 3 years 107/127 complaints went the customers way. How many warranties are out there for Fidelity and how many had problems but didn't complain to the BBB?? It is a bit of a crap shoot. Some of the complaints posted appeared valid while others were because people did not get the platinum exclusionary warranty and they had non-covered problems. The three MB dealers that I contacted have had good results with their customers. The DaimlerChrysler warranty appears better but if that division goes belly up you are left with a worthless piece of paper. I question how their rates are so low considering the expenses of MB repairs.
Either way you pay your money and take your chances....
Average rating. We would expect consumer transactions to be satisfactory. Since each transaction is individual, read our full report to determine if you have questions or concerns.
Complaint Closing Statistics The following grid displays the number and responses to complaints over the last 36 months:
No. of CmplType of Response 3Making a full refund, as the consumer requested 5Making a partial refund 107Agreeing to perform according to their contract 2Refusing to make an adjustment 2Refuse to adjust, relying on terms of agreement 0Unanswered 8Unassigned 127 Total
For 3 years 107/127 complaints went the customers way. How many warranties are out there for Fidelity and how many had problems but didn't complain to the BBB?? It is a bit of a crap shoot. Some of the complaints posted appeared valid while others were because people did not get the platinum exclusionary warranty and they had non-covered problems. The three MB dealers that I contacted have had good results with their customers. The DaimlerChrysler warranty appears better but if that division goes belly up you are left with a worthless piece of paper. I question how their rates are so low considering the expenses of MB repairs.
Either way you pay your money and take your chances....
Super Member
Joined: Dec 2008
Posts: 574
Likes: 1
From: NorCal
W211,E90,E66,E39,E38,NSX,Z32-TT
BBB site rating was a C following your link: Our opinion of what this rating means:
Average rating. We would expect consumer transactions to be satisfactory. Since each transaction is individual, read our full report to determine if you have questions or concerns.
Complaint Closing Statistics The following grid displays the number and responses to complaints over the last 36 months:
No. of CmplType of Response 3Making a full refund, as the consumer requested 5Making a partial refund 107Agreeing to perform according to their contract 2Refusing to make an adjustment 2Refuse to adjust, relying on terms of agreement 0Unanswered 8Unassigned 127 Total
For 3 years 107/127 complaints went the customers way. How many warranties are out there for Fidelity and how many had problems but didn't complain to the BBB?? It is a bit of a crap shoot. Some of the complaints posted appeared valid while others were because people did not get the platinum exclusionary warranty and they had non-covered problems. The three MB dealers that I contacted have had good results with their customers. The DaimlerChrysler warranty appears better but if that division goes belly up you are left with a worthless piece of paper. I question how their rates are so low considering the expenses of MB repairs.
Either way you pay your money and take your chances....
Average rating. We would expect consumer transactions to be satisfactory. Since each transaction is individual, read our full report to determine if you have questions or concerns.
Complaint Closing Statistics The following grid displays the number and responses to complaints over the last 36 months:
No. of CmplType of Response 3Making a full refund, as the consumer requested 5Making a partial refund 107Agreeing to perform according to their contract 2Refusing to make an adjustment 2Refuse to adjust, relying on terms of agreement 0Unanswered 8Unassigned 127 Total
For 3 years 107/127 complaints went the customers way. How many warranties are out there for Fidelity and how many had problems but didn't complain to the BBB?? It is a bit of a crap shoot. Some of the complaints posted appeared valid while others were because people did not get the platinum exclusionary warranty and they had non-covered problems. The three MB dealers that I contacted have had good results with their customers. The DaimlerChrysler warranty appears better but if that division goes belly up you are left with a worthless piece of paper. I question how their rates are so low considering the expenses of MB repairs.
Either way you pay your money and take your chances....
Yeah uhh OK Chrysler will go bankrupt. Don't buy anything from them because they might not be here tomorrow!
Member
Joined: Jan 2009
Posts: 136
Likes: 0
From: Eastern NC
CL 65/LX470
Super Member
Joined: Dec 2008
Posts: 574
Likes: 1
From: NorCal
W211,E90,E66,E39,E38,NSX,Z32-TT
Major companies often go into bankruptcy, it's not unusual. Chrysler, GM, United, Continental, American, AIG. These are all major players in their industry. They will restructure on their own and get out of bankruptchy on their own, or they will get and will continue to get cash injection by the government until they don't need it.
Do you seriously believe that some day in the near future all GM (Buick, Cadillac, Chevrolet, Hummer, Pontiac, Saab, Saturn) and Chrysler (Chrysler, Jeep, Dodge) Brands will be a thing in the past with just Ford Motors remaining?
It ain't going to happen.
