Just wondering, is this typical of MB dealerships?
12-16-2009, 11:46 AM
#26
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You are certainly right about MB of Alexandria, they don't have MB loaner cars. You typically end up with a Nissan product. I was there yesterday, but didn't need a rental thank god. I usually go to ASC because then, I have the possibilty of getting a MB loaner. Not all Mercedes Dealerships are alike, some are better then others. I prefer ASC then MB of Alexandria. I haven't tried Mercedes Benz of Tyson's Corner, because that is out of the way for me. I don't mind so much getting a Nissan, it would be nice to drive a Mercedes, the bottom line is I can't wait until my car is done, so that I can drive my Benz again. And all is good with the world once again.
12-16-2009, 12:01 PM
#27
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Incorrect- as I purchased my '05 e500 4matic from there and whether I have taken that car in, my e55, or my gl- it's always the same issue. They are rude and there is an enterprise right in there- there is no choice of getting a mercedes loaner. At least in MB of Alexandria.
12-16-2009, 12:44 PM
#29
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Nissan GT-R cobb/midpipe/ic piping/wastegate actuators/tials
You are certainly right about MB of Alexandria, they don't have MB loaner cars. You typically end up with a Nissan product. I was there yesterday, but didn't need a rental thank god. I usually go to ASC because then, I have the possibilty of getting a MB loaner. Not all Mercedes Dealerships are alike, some are better then others. I prefer ASC then MB of Alexandria. I haven't tried Mercedes Benz of Tyson's Corner, because that is out of the way for me. I don't mind so much getting a Nissan, it would be nice to drive a Mercedes, the bottom line is I can't wait until my car is done, so that I can drive my Benz again. And all is good with the world once again.
12-16-2009, 02:06 PM
#30
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Humm Interesting -
I purchased my last MB from Manhattan MB, and I initially would bring it to Greenwich MB (closer to work) and received a loaner. A year later I brought it in for another service and they told me that they won't loan me a car because I din't purchase the car from them??
I recently brought an e55 privately and brought it to White Plains MB for service (closer to home) and they just asked me if I needed a loaner.
On another note: I went to Greenwich MB when I was looking for an e55 and I never received a call from them that they have one, or found one.
I guess I'm NOT STUFFY enough for them.
My $$ is green wherever I go. A little courtesy / respect goes a long way.
White Plains MB
I'll be back
I purchased my last MB from Manhattan MB, and I initially would bring it to Greenwich MB (closer to work) and received a loaner. A year later I brought it in for another service and they told me that they won't loan me a car because I din't purchase the car from them??
I recently brought an e55 privately and brought it to White Plains MB for service (closer to home) and they just asked me if I needed a loaner.
On another note: I went to Greenwich MB when I was looking for an e55 and I never received a call from them that they have one, or found one.
I guess I'm NOT STUFFY enough for them.
My $$ is green wherever I go. A little courtesy / respect goes a long way.
White Plains MB
I'll be back
12-16-2009, 02:27 PM
#31
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'19 E63S, ‘16 CLS63 RIP, '09 E63 Gone, '06 M5 Gone, '97 Supra TT Gone
This loaner policy is ridiculous. The margin they make off the sale of a car vs. the margin they make off parts/service is all the argument I need.
$80/hr labor and 50-80% markup on parts?? And you want to put me in a WHAT???
I had my SA at my stealer try and put me in some *****box last time I had my car in for work, so I pointed out this little disparity. Next thing you know I was being handed the keys to a 335xi with 200 miles on the odo.
$80/hr labor and 50-80% markup on parts?? And you want to put me in a WHAT???
I had my SA at my stealer try and put me in some *****box last time I had my car in for work, so I pointed out this little disparity. Next thing you know I was being handed the keys to a 335xi with 200 miles on the odo.
