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Am i getting ripped off: Brakes, plugs, and belts

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Old 04-13-2011, 10:56 AM
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03 E55 AMG - 01 996 TT
Am i getting ripped off: Brakes, plugs, and belts

i took my car in for service at MB of Greenwich, they usually are very good to me, and with my Chrysler service contract, i never get any huge bills ... until now, this is what they said i needed:



1. Front brake pads and Rotors = 885.00$

2. Rear pads and rotors = 667.00$


Im sure i need pads and rotors, i put 40k since my last brake job (just pads), and the rotors have never been replaced in 80k miles.


3. Sparkplugs = 821.50$


plugs ... i dont know if i need them or not, but if the car will run better with a new set, id like to get them done, just seems pricey. i know 3 plugs per cylinder ... blah blah ...


4. Both Drive belts = 389.00$


how do i know if i need a new drive belt, the dealership said they were old and cracking.



Total bill of $2,762.50



i asked them to do it for 20% less, right around $2,200


do you think this is a good price?
Old 04-13-2011, 11:14 AM
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If you are at a dealership...

Then yes.

But you have the peace of mind to yell at someone if it's not done to your liking.
Old 04-13-2011, 11:28 AM
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Your getting raped big time.I just did my plugs and it cost ne 118(I did them) and an indie shop will do all your brakes for 700 tops with new rities and pads.
Old 04-13-2011, 11:30 AM
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You aren't getting ripped off....you are getting slaughtered and fed to the dogs.

The drive belts can be changed in about 15 minutes with one hand tied behind your back.

The brakes are also pretty easy to do, as are the spark plugs ( just time consuming cause it's a lot of spark plugs ).

Do it yourself and save $1500.
Old 04-13-2011, 11:34 AM
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i got quoted something similar when i took mine in for leaky valve covers.

Rear pads/rotors $887
spark plugs $807

I ended up ordering the pads/rotors from parts.com for $268 and did the pads myself. Didnt need to do the rotors. Took about 30min or so each side.

Plugs i will order and attempt later this month or next.
Old 04-13-2011, 11:38 AM
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2003 E55 & 2014 GL550
The spark plugs stick out at me the most for rape...that and the belts.

Now that I think about it, the belts really are pretty big rape. The accessory belt takes a few mins but that supercharger belt.... I think I have it down to under 30 secs tops.

How handy are you with a wrench is the question? If not interested, maybe find an indy shop or a nicer tuner that would be willing to pop those plugs and belt on a bit cheaper.

For sure skip the plugs if you are thinking about skipping anything on the service. They last quite awhile.

Brakes are just always rape with Benz. The new rotors with brakes thing is insane but such is life with an AMG.

THIS IS NOT FOR YOU, but it's why we tell noobs to search search before they start to playing with these toys.
Old 04-13-2011, 11:50 AM
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03 E55 AMG - 01 996 TT
i dont think i would could or have the time to do this my self

will discuss it with the local tuner i use ... maybe he will be the answer

normally i wouldnt mind paying the $$, but after being on this forum and seeing all the $$ my pops has spent on crazy MB service bills ... it actually feels like they are ripping me off intentionally.

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Old 04-13-2011, 11:51 AM
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Yes, that is rather high. I would get some quotes from other dealers, from personal experience when I used dealers for work such as this, I saw a well over $400 difference in the bill for the same items. They are trying to rape you.
Old 04-13-2011, 12:47 PM
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as stated already, you can save quite a bit of money by sourcing the parts yourself.

check your plug wires if you decide to change out your spark plugs. i had a few that were baked when i did mine around 60k.
Old 04-13-2011, 12:56 PM
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My guess is is that you are around the 60K mile mark. I am and when I took my car in they tried to tell me all of that stuff needed to be done without even physically checking. Wanted to charge me close to $200 for air filters saying they were old and dirty, I popped the cover off and they were practically brand new.

There's a reason they call them stealerships.
Old 04-13-2011, 01:00 PM
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Originally Posted by bjr7141
i took my car in for service at MB of Greenwich, they usually are very good to me, and with my Chrysler service contract, i never get any huge bills ... until now, this is what they said i needed:



1. Front brake pads and Rotors = 885.00$

2. Rear pads and rotors = 667.00$


Im sure i need pads and rotors, i put 40k since my last brake job (just pads), and the rotors have never been replaced in 80k miles.


3. Sparkplugs = 821.50$


plugs ... i dont know if i need them or not, but if the car will run better with a new set, id like to get them done, just seems pricey. i know 3 plugs per cylinder ... blah blah ...


4. Both Drive belts = 389.00$


how do i know if i need a new drive belt, the dealership said they were old and cracking.



Total bill of $2,762.50



i asked them to do it for 20% less, right around $2,200


do you think this is a good price?
If you are interested we can definitely handle all of your maintenance needs on your vehicle. We use all factory OE parts and I think that you will be very happy with our pricing and the level of service that we can provide to you. We are located in Plainview, NY so we are probably pretty close to you.

Thanks-
-Craig
Old 04-13-2011, 01:06 PM
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Originally Posted by O-55
as stated already, you can save quite a bit of money by sourcing the parts yourself.

check your plug wires if you decide to change out your spark plugs. i had a few that were baked when i did mine around 60k.
I would definitely do the plugs. I don't know if MB is supplying NGK plugs for your car but the Bosch O.E. plugs are superior. BTW my dealer in NH wanted $599 as I recall to do the plugs sans sales tax.

There is a plastic (non-supercharger) belt tensioner you should replace whether you need to or not and keep the old one as a spare along with the belts in your trunck - when you have the belts off spin all the pulleys and tensioners you can - if they make noise replace them.

Tip - look in your owner's manual to see how the belts are snaked or do a drawing. Otherwise you can be head scratching.

When was the last time you changed your transmission fluid or your brake fluid? Gotta do the brake fluid if you do the brake work so make sure that is included. Sometimes they just give the procedure number, how do you know what it is? Save all the old parts!

Send your VIN to Jeff at

www.mymercedesparts.com

he'll fix you up - mention my cars and site name.

BTW I had go luck with a CT MB dealer who is just off 84 north of you several years ago in an emergency so you might try them. They treated me like gold. Can't remember the town.

Oh, I'll call my friend in Canaan tonight who is familiar with automobile cognoscenti and see who she can recommend, at least as a place to start. Send me a PM with the CT town you live or work in.

The Plainview guys sound good if you can leave it on LI, though,I spoke to them on the phone once and they were sharp.

PS
It's Greenwich NOW land of trust fund dissipates, the nouveau riche and hedge fund Madoofs in training. What do you want?

Last edited by grane; 04-13-2011 at 01:31 PM. Reason: more sensory input
Old 04-13-2011, 01:08 PM
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2 plugs per cylinder (not three).
Old 04-13-2011, 01:13 PM
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Originally Posted by bjr7141
i dont think i would could or have the time to do this my self

will discuss it with the local tuner i use ... maybe he will be the answer

normally i wouldnt mind paying the $$, but after being on this forum and seeing all the $$ my pops has spent on crazy MB service bills ... it actually feels like they are ripping me off intentionally.
Sounds like top dollar for repairs. I have changed plugs, plug wires, MAF, CPS, throttle sensors, etc. Have not had to repair brakes yet. All very easy to do yourself. You can do the plugs yourself and save $1000.00, two hours work tops.
Old 04-13-2011, 01:38 PM
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Originally Posted by bjr7141
i took my car in for service at MB of Greenwich, they usually are very good to me, and with my Chrysler service contract, i never get any huge bills ... until now, this is what they said i needed:



1. Front brake pads and Rotors = 885.00$

2. Rear pads and rotors = 667.00$


Im sure i need pads and rotors, i put 40k since my last brake job (just pads), and the rotors have never been replaced in 80k miles.


3. Sparkplugs = 821.50$


plugs ... i dont know if i need them or not, but if the car will run better with a new set, id like to get them done, just seems pricey. i know 3 plugs per cylinder ... blah blah ...


4. Both Drive belts = 389.00$


how do i know if i need a new drive belt, the dealership said they were old and cracking.



Total bill of $2,762.50



i asked them to do it for 20% less, right around $2,200


do you think this is a good price?
I think I might get roasted here... but the dealer is just following standard book time...

Now let me clear this up here... ACG San Diego, and ACG New York's prices are much lower then what I'm quoting out here

Here is the book time broken down with full retail pricing:
Front Brakes:
Front Rotor $140/ea
Front Pad Set $280
Front Left Pad Sensor $9.75
Front Right Pad Sensor $9.25
Book time Labor 2hrs $140/hr (Standard Dealership rate)
total is= $859

Rear Brakes:
Rear Rotor $112/ea
rear Pad Set $104
Rear Right Pad Sensor $9.25
Book time Labor 2hrs $140/hr (Standard Dealership rate)
total is= $617.25

Spark Plugs:
Spark Plug (16 required) $16/ea
Labor 3.5hrs $140/hr (Standard Dealership rate)
Total is= $746.00

Drive Belt:
Kompressor Drive Belt $27
Book time Labor .6hrs $140/hr (Standard Dealership rate)
Accessory Drive Belt $65
Book time Labor 1hr $140/hr (Standard Dealership rate)
Total is= $316
Old 04-13-2011, 02:27 PM
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I just priced out new belts,sparkplugs ngk iradiums,new wires 4 rotors and pads with new sensors for under 1000 from parts.com and sparkplugs.com

In this economy indie shops around here will give you a set price to get it done because they need your money.

Stay away from the dealer.If you want you can always try to do this yourself,its not hard as I just did my plugs and it cost me under 120 bucks.
Old 04-13-2011, 03:29 PM
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Originally Posted by skratch77
Your getting raped big time.I just did my plugs and it cost ne 118(I did them)
Originally Posted by skratch77
I just did my plugs and it cost me under 120 bucks.
We get that you can buy the plugs for under $120 that you did them yourself (like I do), but is your time really worthless? It's misleading to compare the dealer cost for a plug install, which includes a standard labor hours factor, to your cost which includes zero value for the time your spent - probably more than an hour.

I totally agree the prices he was quoted were absurd and that all of the work could be done on a DIY basis for much less. But let's at least attempt to compare apples to apples.
Old 04-13-2011, 03:54 PM
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2014 E63s 1993 mazda rx7 on Boost
Buy all the parts and have a BBQ members will come over

and help you out. I am sure if you take the weekend you will save 2G's not bad for a weekend's work.
Just buy quality parts.
Old 04-13-2011, 03:54 PM
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Originally Posted by komp55
We get that you can buy the plugs for under $120 that you did them yourself (like I do), but is your time really worthless? It's misleading to compare the dealer cost for a plug install, which includes a standard labor hours factor, to your cost which includes zero value for the time your spent - probably more than an hour.

I totally agree the prices he was quoted were absurd and that all of the work could be done on a DIY basis for much less. But let's at least attempt to compare apples to apples.

Whats misleading?the guy asked if hes getting ripped off because he seems to think so and he is.What does my time or anyones time have anything to do with paying 3x as much for the same parts.16 a plug when you can buy them for 6.50 each online.

He can save 300 bucks just from buying the parts online.Take the parts to an indie shop and have the car fixed for half the price,or do it himself and save even more.

Dont even get me started on the belts,if you think paying 400 bucks is worth 3.5 min of your time then I dont know what else to say.

It takes littrally 30 seconds to change the supercharger belt and both belts can be bought for under 100 dollars.
Old 04-13-2011, 06:25 PM
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Originally Posted by skratch77
Whats misleading?the guy asked if hes getting ripped off because he seems to think so and he is.What does my time or anyones time have anything to do with paying 3x as much for the same parts.
The prices the OP asked about included dealer labor cost for installing, and that's my point. Comparing the cost of what you can buy plugs for versus what the dealer charges for the plugs, plus the labor to install them, isn't a valid comparison. So the $118 you quoted for plugs isn't a valid comparison with with the $821.50 quoted to the OP.

We all know the dealer prices are brutal, and the OP would be getting ripped off if he chooses to go to that dealer, but the difference in price for just the plugs is only around $130 or so, not over $700 as your post would suggest.
Old 04-13-2011, 06:37 PM
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My price was with new wires.I called my dealer and got a quote for plugs and new wires for my car.

They told me around 1500.
Old 04-13-2011, 07:09 PM
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There following straight book time... just make sure to compare apples to apples. Alot of those online parts stores dont sell what they say is OEM.. and also ive seen indies there one day and gone they next. With dealer service there is a warranty on the repair.. and most dealers have AMG techs that bigger jobs on amgs go to.. Most dealers are easy to deal with just get a est some where eles and see if they can get close to it... also remender that car has SBC brake ..... if your not carefull with that system you can hurt components calipers, pump ect..
Old 04-13-2011, 07:23 PM
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Old 04-13-2011, 07:39 PM
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No not exactlly MB has there own time system that they pay out warranty claims from... do you think they will inflate times that they inturn have to pay out on.. And chilton is which most indies use which are very close to mb if you compare...
Old 04-14-2011, 03:03 PM
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In comparison to getting an E63 front brake job alone (rotors and pads), that's a good deal.

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