****HELP A BROTHA OUT****
Thread Starter
MBWorld Fanatic!
Joined: Sep 2009
Posts: 2,614
Likes: 117
From: LA
W213 E63
****HELP A BROTHA OUT****
Gents,
I've just been informed that my Mercury Platinum Warranty DENIED my front right airmatic strut.
I am at the mercy of the forum, what the hell do I do?? They say that struts are not covered. I paid an arm and a leg for the thing and it's been great but I am in shock that they denied it. Does this sound accurate to you guys??
Is there a way to submit the claim to have them cover the part?? Can I argue with them??
I know people are getting them from Parts.com, any other sources for the part??????
I've just been informed that my Mercury Platinum Warranty DENIED my front right airmatic strut.
I am at the mercy of the forum, what the hell do I do?? They say that struts are not covered. I paid an arm and a leg for the thing and it's been great but I am in shock that they denied it. Does this sound accurate to you guys??
Is there a way to submit the claim to have them cover the part?? Can I argue with them??
I know people are getting them from Parts.com, any other sources for the part??????
Super Member
Joined: Apr 2010
Posts: 781
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From: Bay Area, CA
E55 AMG, 72' Toyota Carina, 63' Ford F100, 72' Mercedes 250c, 15' Harley Davidson Softail
damn sorry to hear that bro. I know jack diddly about warranty stuff, but a couple people I know have had goodluck with these struts. they are very well priced to: http://www.arnottindustries.com/part...18_pid134.html
BEST OF LUCK HOMIE!
BEST OF LUCK HOMIE!
Thread Starter
MBWorld Fanatic!
Joined: Sep 2009
Posts: 2,614
Likes: 117
From: LA
W213 E63
damn sorry to hear that bro. I know jack diddly about warranty stuff, but a couple people I know have had goodluck with these struts. they are very well priced to: http://www.arnottindustries.com/part...18_pid134.html
BEST OF LUCK HOMIE!
BEST OF LUCK HOMIE!
Sir, I must confess, I love you.
Super Member
Joined: Apr 2010
Posts: 781
Likes: 0
From: Bay Area, CA
E55 AMG, 72' Toyota Carina, 63' Ford F100, 72' Mercedes 250c, 15' Harley Davidson Softail
oh btw if you are so inclined, here a DIY for replacing the strut as well https://mbworld.org/forums/w211-amg/...there-any.html
Thread Starter
MBWorld Fanatic!
Joined: Sep 2009
Posts: 2,614
Likes: 117
From: LA
W213 E63
If any lurkers are reading this, I would urge you to join this community asap. These guys here are stand up guys who obviously love this exchange.
GT-ER, I have more then enough love for you too!
Thanks guys, you just lifted a boulder off my chest.
GT-ER, I have more then enough love for you too!
Thanks guys, you just lifted a boulder off my chest.
MBWorld Fanatic!
Joined: Jun 2010
Posts: 4,173
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From: Puerto Rico
2005 E55 AMG
hahaahhaaha literally just spit all over my co worker laughing so hard....thanks for that guys
oh btw if you are so inclined, here a DIY for replacing the strut as well https://mbworld.org/forums/w211-amg/...there-any.html
oh btw if you are so inclined, here a DIY for replacing the strut as well https://mbworld.org/forums/w211-amg/...there-any.html
Anything to help a brotha out I guess.
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Senior Member
Joined: May 2011
Posts: 353
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2004 E55
though that sucks donkey *****, it does make sense. It's a wear item. It would be like trying to warranty tires or brakes.
guess it's time to read the fine print before we sign up to spend thousands in the event of breakage.
guess it's time to read the fine print before we sign up to spend thousands in the event of breakage.
MBWorld Fanatic!
Joined: Jun 2010
Posts: 4,173
Likes: 7
From: Puerto Rico
2005 E55 AMG
Do they wear out? Sure. But so does your engine, tranny, and just about every other thing in the car.
Last edited by GT-ER; Jun 20, 2011 at 11:06 PM.
MBWorld Fanatic!
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From: Arizona
2004 E55, 1997 E320 "Sold"
Senior Member
Joined: May 2010
Posts: 376
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From: The Bay Area...Cali
05 E55 AMG
They don't cover it, It was the first question I asked when I was looking for a warranty. It didn't seem worth it to me so I never went through with the warranty, hope I ain't kicking myself later on down the road.........
Senior Member
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2004 E55
MBWorld Fanatic!
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211-55
Go through your warranty coverage documentation with a fine tooth comb. My aftermarket warranty isn't the best, but I upgraded it to their top package which specifically states that air suspension components are covered. There's always room to argue with them and at least in California, there are various government commissiions you can appeal to if you feel the warranty/insurance company is not living up to their legal obligations.
Super Member
Joined: Apr 2011
Posts: 742
Likes: 1
2009 E63
lol i was going to say arnott but i see they already told you about it.
i replaced the front air bags on my mothers allroad and they are great parts, now they came out with a newer version, let us know how they are.
i replaced the front air bags on my mothers allroad and they are great parts, now they came out with a newer version, let us know how they are.
MBWorld Fanatic!
Joined: Sep 2008
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Porsche 991S, Cayenne S, 1972 BMW 3.0CS E9 Coupe
Arnott only sells rebuilt front struts and not any rears. Eventually the rears will go out too, and they're even more $$.
Maybe shop for an all-inclusive warranty (if the Mercury has a pro-rated refund policy and you can get your money back.)For people still under factory warranty that are about to expire, the MBUSA extended warranty covers everything (it's just an extended factory warranty) and also does refunds if you later don't want it anymore. The cost isn't much more than the aftermarket ones since there are MB dealers who sell them with pretty decent discounts over retail.
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From: Cypress, TX
'06 E55, '15 Jeep SRT8, '94 Mustang GT
Senior Member
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2004 E55
