Toadster

Just showed up - man they're huge! LOL

Duc1098E500

thats what she said! lol

Toadster

LOL how'd I know that was coming....

cdd

I'd thought I would add my parts.com experience. Headline...It's not good. I ordered fuel filters on Monday. I checked today (Friday) and my order status was still listed as "in processing".

So I'm annoyed, and I look for phone number on their website. Can't find one. So I email them and ask them to cancel my order.


NINE minutes later, I get an email that says:


Thank you for ordering from Parts.com .

We regret to inform you that the following item is currently unavailable:

Part Number: 0001803009
Part Description: Filter element
Reason: Other... See Comments


Please go to ( http://www.parts.com )
Click on Order Status to view the current status of your order.



So they don't tell me that a part is not available until 4 days later and only after I tell them I want to cancel my order. And they didn't even address my request, which was to cancel the order. It seems like this is fairly common, though. I guess sometimes you have to learn these things on your own.

djrabbi

1-888-289-6262


you welcome

Bramage

For basic OE parts I use importec.com

https://importecautoparts.com/

Whenever I have called I got the same guy (Brit or Aussie, I suspect Brit)

Part are always here very, very fast and the price is generally as low as I can find. I have probably ordered more than 100 items, and never had a bad experience. There are a lot of sources of parts, but these guys (or maybe guy) deliver customer service.. As this thread points out: A huge +

john.j73

STAY AWAY FROM PARTS.COM! I had my first horrible experiences in years from buying car parts online. They are rude, unprofessional and you basically have to to their job if something goes wrong. Keep in mind there is no phone # to contact them, only an online chat.

I ordered rotors from them, they send me an invoice and right after told me that the parts and prices have changed and if I agreed to that. So here is the funny thing, they were not able to give me the new part number or either the new prices, what ? LOL. Then they told me to contact myself the retailer to have info and new invoice, really? isn't that supposed to be parts.com job to give me pricing and invoice?? Of course the retailer was not listed on my invoice, so I had to ask them the info.
Then after 1 hour wasted in that mess I finally got hold of the retailer, whom basically didn't know what was going on. Transferred me to the manager, which of course went to the voice mail and never heard from them again.
Anyway, it went on and on, wtf? I had to cancel my credit card and file a complain to my credit card company!

once again, STAY AWAY from PARTS.com. You don't need them to rip you off and ask you to do their job, trust me !