builtbyfood

I have had a horrible experience with *******. They will refuse to communicate with you once they find out their product will not work with your car.

I bought http://*****************/MERCEDES-BENZ_E-CLASS_03-08.aspx

Which does not work on on DVD style Command units. No where on the site does it say this. It took 3 weeks to get an RMA number for return out of a tech support, no email communication, nothing. The only response I got from them was, "Buy a CD unit". I have yet to get communication on returning this product and getting a refund.

So if you have a DVD Command unit, don't waste your time with this product. It's nicely built, just does not work with DVD Command. They will ignore you as soon as you attempt to contact through the website via chat.

if you have a CD Command and would like to purchase this unit for cheap from me, pm, I will fill you in.

JARJOZ

I was thinking of getting same ******* for my 2008 E63.

All navigation I think are DVD, what do you mean "DVD style head unit" ??

Are you talking about the single slot player in the head unit is DVD ??
( Like I had im my CL500)

How can I tell which unit I have ???

Thank you very much !

Dublinoh

I believe that the nav units before 2009 have a dvd slot in the trunk and the DVD must be in the slot to work. After 2009 they have a hard drive type system that you load and then remove the DVD. So OP and your system I believe are the same and not compatible according to OP. Consider this a best guess, I hope others will confirm or correct.

builtbyfood

There is a site that will show you which unit you have.

If you have DVD navigation in the trunk, will probably will not be able to use the unit. If you have other, you are more than welcome to buy mine and give it a shot on yours.

Tyrone De Wet

Im in the same Boat here theis ******* seems to be a scam I placed my order 3 months ago for my Eclass no reply and no goods. The unit was in stock and still shows in stock but Order Status:
Preparing For Shipping
I need some help here guys ??? they dont reply to emails or talk calls

efiftyfizzle

I had a great experience with ******* in my Lexus. They shipped quickly, install was very straightforward (whole thing took me like 30 minutes).

Mr. CVE

i actually wanted one and when i was trying to talk to them they were difficult to deal with.
I gave up in the end.
All I want is a rear view camera for my W211 E55. this seemed the only way !

builtbyfood

They do not have very good tech support at all.

f4i 954

Agree, STAY away, this guys are scammers, they only help if you are trying to buy something, after that you are on your own.

NewShockerGuy

Yep, I almost went this route with our car... glad I did a little more research because from people's experience it was not good.

Those that have purchased items, simply dispute the charge via your CC company... You should have no problem getting the money back.

-Nigel