problems with home link
#1
Member
Thread Starter
problems with home link
I read in some post of people having trouble with their home link all of a sudden opening both garage doors when pushing just one of the buttons. I had this problem and took it to the dealer. They reset it and it now works fine. He said that if it happens again they will replace the unit under warranty.
#2
MBWorld Fanatic!
Join Date: Mar 2012
Location: The Palmetto State
Posts: 2,342
Received 442 Likes
on
306 Posts
19 E63s(wifeys) & a 21 GLE580
Mine keeps dropping the codes. It has happened so many times that I now don't even use it and just keep the original remote clipped on the visor. I'm impressed that your dealer said they would replace it. Mine just tells me to check the owners manual or more specifically points to the specific page if I ask about it while in the dealership.
#3
Member
Thread Starter
Mine keeps dropping the codes. It has happened so many times that I now don't even use it and just keep the original remote clipped on the visor. I'm impressed that your dealer said they would replace it. Mine just tells me to check the owners manual or more specifically points to the specific page if I ask about it while in the dealership.
#4
Mine did that a few times. I re-programmed but the problem kept coming back after a few days. I re-programmed yet again, keep the battery charged and the problem has not returned. It's been months without a hiccup.
#5
MBWorld Fanatic!
Join Date: Mar 2012
Location: The Palmetto State
Posts: 2,342
Received 442 Likes
on
306 Posts
19 E63s(wifeys) & a 21 GLE580
Thanks. But there comes a point where you just give up. My wife and I have decided that we will not give our local dealer another dime of our money. We will drive the 100+ miles to the next dealership unless it is a warranty issue and does not cost us anything. The last straw was when they tried to give us a loaner car, could not find the keys, they sent someone to get the spares from the front office and that person told us, (and I quote), "I don't care if a client is waiting on the car, I'm not giving you the spare key because you have lost to many in the past.". Then when I made a formal complaint later, the service manager forwarded the complaint to the spare key holder person and that lady contacted me and said that I just got caught up in their childish games but she never apologized. I waited almost 1 hr that day after dropping off my car for warranty work just to get a loaner car.
#6
MBWorld Fanatic!
![Big Grin](https://mbworld.org/forums/images/smilies/biggrin.gif)
As with the poor dealership experience, definitely look around. Try this site, dealerrater.com. I found an awesome service dealer using that and I didn't mind driving 100+ one-way to get there. From my experience, I think dealerrater.com is accurate.
Trending Topics
#9
Member
Thread Starter
Then take him home with you and have him or a tech do it. You can also take the owners manual to the dealer and call the number with the dealer listening and they will tell you that the unit is defective over the phone. As long as you follow each step it should work and if it doesn't then it needs to be replaced. Does yours ever lose all the programing once it is in use, so that it won't activate any of the doors.
#10
MBWorld Fanatic!
Join Date: Mar 2012
Location: The Palmetto State
Posts: 2,342
Received 442 Likes
on
306 Posts
19 E63s(wifeys) & a 21 GLE580
Yeap. It has lost all the programs before also. I appreciate the help, and I should probably not complain about my problems, but I am just tired of dealing with my local shop. I have had countless problems; been told nothing was wrong with my car only to have it towed in 15 minutes later, been caught up in employees cheating the owner and me, been giving wrong advice, had my time wasted numerous times, had the bumper of my car replaced with the wrong one and had to deal with it, and of course been in the middle of employees feuding with each other (loaner car). Thankfully my wife and I really like driving MB, hate the fact that the BMW manufacturing plant is in our back yard so it appears everyone here drives one, and have found a great way to get our MB's serviced other than warranty work. Otherwise we would be driving who knows what!
#11
Member
Thread Starter
Yeap. It has lost all the programs before also. I appreciate the help, and I should probably not complain about my problems, but I am just tired of dealing with my local shop. I have had countless problems; been told nothing was wrong with my car only to have it towed in 15 minutes later, been caught up in employees cheating the owner and me, been giving wrong advice, had my time wasted numerous times, had the bumper of my car replaced with the wrong one and had to deal with it, and of course been in the middle of employees feuding with each other (loaner car). Thankfully my wife and I really like driving MB, hate the fact that the BMW manufacturing plant is in our back yard so it appears everyone here drives one, and have found a great way to get our MB's serviced other than warranty work. Otherwise we would be driving who knows what!
#12
Member
Thread Starter
Also I'm paranoid
and don't want the possibility of someone other than myself or my wife being able to open the garage. Of course, I don't have any of my address left in the car or programmed into the navigation. On long trips, I just take my home remote with me.
You don't have your registration in the car? it has your address on it.
![Big Grin](https://mbworld.org/forums/images/smilies/biggrin.gif)
You don't have your registration in the car? it has your address on it.
#13
MBWorld Fanatic!