When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Below are service prices that my friend quoted me. Yes he is offering me 50% off the listed prices, but holly cow it is expensive to service the AMGs. $585 for spark plug change? Is that the prices you guys see? I thought the LSD service would be more though.
Service "B": $534.88 plus tax ($267.44 plus tax)
Transmission Service: $348.88 plus tax ($174.44 plus tax)
Sparkplug Set: $585.00 plus tax ($292.50 plus tax)
Rear Differential Service: $267.00 plus tax ($133.50 plus tax)
BUT this is for none AMG models. I think your price is from a Indy shop which I am not going to take to. My E63 has less than 18,000 miles so I'm far from the 40,000 miles for the B service, but want everything fresh and in tip top shape.
Originally Posted by vdubpower
find a new dealer,
i pay 120 for service A,
180 for service b
maybe they didnt recognize your omega ams 9er and bumped up the price
remember the only difference between service a and B is the interior cabin filter change which is a easy fix if you are DIYer....
He may not know what he is doing with the trans service and it may not be done right. You need the star diagnostic tool to do it and it is fairly labor intensive. Most dealers get between 3 and 5 hundred.
Sounds about right. Wanted the dealer do it right. Plus not sure I want an Indy shop messing with my car with the tunes I have and messes something up.
Originally Posted by 2012 merc amg
He may not know what he is doing with the trans service and it may not be done right. You need the star diagnostic tool to do it and it is fairly labor intensive. Most dealers get between 3 and 5 hundred.
Thanks. I think I'll stick with my MB dealer since I'm getting 50% off the listed prices. Was just kinda shock to see the listed prices for service like the spark plugs.
Originally Posted by otakki
A good indy wouldn't mess up your car. Of course, don't mention your other car is a S65 coupe especially if the prices are not written on a menu.
Below are service prices that my friend quoted me. Yes he is offering me 50% off the listed prices, but holly cow it is expensive to service the AMGs. $585 for spark plug change? Is that the prices you guys see? I thought the LSD service would be more though.
Service "B": $534.88 plus tax ($267.44 plus tax)
Transmission Service: $348.88 plus tax ($174.44 plus tax)
Sparkplug Set: $585.00 plus tax ($292.50 plus tax)
Rear Differential Service: $267.00 plus tax ($133.50 plus tax)
Last edited by Davidkuo0330; Feb 3, 2016 at 04:45 PM.
You are correct. Brake flush is every 2 years or 20,000 miles which ever comes first ( mine had the brake pads replace at my request when I bought it CPO about 1 year ago with about 8,000 miles ). My B service should be at 40,000 and it's at 19,000 now, but since I'm paying for the B service, dealer will flush the brakes.
I'm really happy and expect when I get my car back, it'll drive smooth as silk.
Our cars with the power stock or not tend to be really picky how often it's service. You can actually tell when it needs service before the scheduled service is required.
Originally Posted by Rocman8
Almost every dealer around now includes the brake flush in the B service. Typically the B service is around 400.
Man David, I thought I had a great relationship with my service advisor. You got the absolute hook up!!
I always feel like I'm pestering my SA. I have his cell number and often I'll text him asking about issues or what not. Or when I go into service I am very particular about things. Similar to how you are from what I see on the report. I just feel that I need to back down a little bit because eventually my SA is going to think I'm just one of those free loader picky people! Not that I care, but I want him to be able to want to take care of me not because he has to. If that makes sense.
I spoke to another SA and heard that they make most of their money off sales (commissioned) so this is why they push you to do services and change things that sometimes can wait. I don't really think they make anything off of warranty work if I understood correctly. Anywho, I'm in the service industry and know what it's like to have people always come with small nitpicking problems. I just don't want to be that guy but I feel I am. When I buy an MB, I expect perfection! Let me know if we are on the same page here so I don't feel as bad. Lol.
First of all, owning a Mercedes and AMG is a class of its own. I too am very particular about my cars. Being a free loader is when you ask for things for free. If you are going in or calling about questions related to your AMG is not free loading, it's actually part of their job to make sure we know our cars and our cars are being taken care of. If we were talking about a Honda then that is a different story.
My case is simple. I've know the owners and SA director for over 15 years well before I even made the switch to Mercedes. Have been playing golf and enjoyed family outings most of our relationship so I do get the red carpet treatment when I visit.
Mercedes service department makes their profits from servicing our cars warranty or not. Warranty work are compansated through MBusa an yes, the profit for warrant work is not that much compares to none warrant work, but yes. Dealers needs to make certain margins to keep afloat even if all they do is warranty work so MBusa realizes that as these are independent dealers that Mercedes Benz does not own.
If you feel you are pestering your SA. Hey, next time you go in maybe in the morning or during lunch break. Bring them something to eat. I know my SA mostly skips lunch because he doesn't have the time to go out and buy something to eat so when I go in, I always buys an In n Out meal and they love it. Keep in mind, SA doesn't make the decisions, the managers and directors make the calls. If you are tight with your SA, they will for sure butter your requests to make it happen.
Good luck
Originally Posted by AMGJAY
Man David, I thought I had a great relationship with my service advisor. You got the absolute hook up!!
I always feel like I'm pestering my SA. I have his cell number and often I'll text him asking about issues or what not. Or when I go into service I am very particular about things. Similar to how you are from what I see on the report. I just feel that I need to back down a little bit because eventually my SA is going to think I'm just one of those free loader picky people! Not that I care, but I want him to be able to want to take care of me not because he has to. If that makes sense.
I spoke to another SA and heard that they make most of their money off sales (commissioned) so this is why they push you to do services and change things that sometimes can wait. I don't really think they make anything off of warranty work if I understood correctly. Anywho, I'm in the service industry and know what it's like to have people always come with small nitpicking problems. I just don't want to be that guy but I feel I am. When I buy an MB, I expect perfection! Let me know if we are on the same page here so I don't feel as bad. Lol.
My case is simple. I've know the owners and SA director for over 15 years well before I even made the switch to Mercedes. Have been playing golf and enjoyed family outings most of our relationship
not sure your case is "simple", it's more like extraordinary and beyond mortals. I bring my SA ca phe sua da. During the year(s) I had the equally trouble some E55, I'd bring wine/bourbon if I went in before the holidays (and I'm typically there once a quarter, on the dot).
That said, I fixed my last fuse issue on my own, but he puts up with my weird requests. SA's are not necessarily Mercedes people, or even car people. They're project managers with sales goals. I mean, mine likes electric cars and haven't owned an MB for years, but he gave me a new supercharger AND a new fuel tank a couple years ago, gratis, so...
If you are comparing your old E55 that I assum it was out of warranty, it's a different story because there are only so much they can do to get compensated from MBusa. If MBusa rejects the work as nonwarranty work, your dealer is out of their own money.
Maintaining a good working relationship with your service department is very important. Like I said, SA have limited authority, but they can butter customer's request to get approval from management. odd requests from you might not be so odd to your SA because I'm sure he/she might see worst.
Good luck.
Originally Posted by TonyC
not sure your case is "simple", it's more like extraordinary and beyond mortals. I bring my SA ca phe sua da. During the year(s) I had the equally trouble some E55, I'd bring wine/bourbon if I went in before the holidays (and I'm typically there once a quarter, on the dot).
That said, I fixed my last fuse issue on my own, but he puts up with my weird requests. SA's are not necessarily Mercedes people, or even car people. They're project managers with sales goals. I mean, mine likes electric cars and haven't owned an MB for years, but he gave me a new supercharger AND a new fuel tank a couple years ago, gratis, so...
If you are comparing your old E55 that I assum it was out of warranty
it was under an ELW during my entire ownership. point being, I was/is still nice to my SA, whom I did not golf with. You can't expect everyone to have the same service discount/experience you have as your SA is a personal friend; there's simply no "g'luck" involved. Not trying to be confrontation, but you posting your services invoices is one bit absurd, 2 bits #humblebrag.
a lot of ppl aren't getting their burnt headlights replaced, and it's not because they're a*holes to their SA, nor is it because their SA are a*holes. It's just simply YMMV.
Ok. Just reread my OP to the end of the thread. Seems like your the only one that feels that way and I respect how you feel. FYI. I only answer what was asked of me.
What I usually do is skip a thread/post I have no interest in. I have always tried to help members just like I expect the same since joining this forum.
Originally Posted by TonyC
it was under an ELW during my entire ownership. point being, I was/is still nice to my SA, whom I did not golf with. You can't expect everyone to have the same service discount/experience you have as your SA is a personal friend; there's simply no "g'luck" involved. Not trying to be confrontation, but you posting your services invoices is one bit absurd, 2 bits #humblebrag.
a lot of ppl aren't getting their burnt headlights replaced, and it's not because they're a*holes to their SA, nor is it because their SA are a*holes. It's just simply YMMV.
The price for the transmission service is really low IMO.
Yes, The cheapest I could find for the trans service is 275 and that guy said that was essentially cost for him. Other independent places want 300-325 and Florida is usually cheaper.
First of all, owning a Mercedes and AMG is a class of its own. I too am very particular about my cars. Being a free loader is when you ask for things for free. If you are going in or calling about questions related to your AMG is not free loading, it's actually part of their job to make sure we know our cars and our cars are being taken care of. If we were talking about a Honda then that is a different story.
My case is simple. I've know the owners and SA director for over 15 years well before I even made the switch to Mercedes. Have been playing golf and enjoyed family outings most of our relationship so I do get the red carpet treatment when I visit.
Mercedes service department makes their profits from servicing our cars warranty or not. Warranty work are compansated through MBusa an yes, the profit for warrant work is not that much compares to none warrant work, but yes. Dealers needs to make certain margins to keep afloat even if all they do is warranty work so MBusa realizes that as these are independent dealers that Mercedes Benz does not own.
If you feel you are pestering your SA. Hey, next time you go in maybe in the morning or during lunch break. Bring them something to eat. I know my SA mostly skips lunch because he doesn't have the time to go out and buy something to eat so when I go in, I always buys an In n Out meal and they love it. Keep in mind, SA doesn't make the decisions, the managers and directors make the calls. If you are tight with your SA, they will for sure butter your requests to make it happen.
Good luck
David, I get where you are going with this which is great. Although everyone may not agree with you, I feel that it is important to maintain a great relationship with your SA; this is to have an advantage of being to able to experience the most out of your car in a trouble free matter. I have bought my SA, lunch on countless occasions, bought him a bottle of blue label for his birthday. In return he tries his best to prioritize me in every aspect. I feel it's a mutual understanding.
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.
