W212 AMG Discuss the W212 AMG's such as the E63

Interior cracking noise

Old Sep 18, 2018 | 09:13 PM
  #1  
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E63 amg
Interior cracking noise

I just started to hear a rattle / tick noise every time I drive on a not so smooth road.
The noise sounds like it’s coming from the interior roof on the driver side. I can’t find it out.

has anyone had this problem?
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Old Sep 18, 2018 | 09:45 PM
  #2  
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Oh man if that is the only thing you're hearing on a not so smooth road you're fine

what year is your car
do you have pano?
What suspension mode are you in?

more details will be helpful ......

i had a b pillar seat belt rattle that was fixed
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Old Sep 18, 2018 | 10:00 PM
  #3  
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From: Boston
E63 amg
2014
pano- yes
does matter what suspension mode I am in.
the only thing I have tried is have the pano open and see if it happens.

ill have to test it later on this week.
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Old Sep 18, 2018 | 10:02 PM
  #4  
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I meant I have not tried having the pano open.
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Old Sep 18, 2018 | 11:36 PM
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I have a 14. I have a rattly noise that is sorta faint. Noise is audible when going over rough pavement and it is coming from over head control panel (where the map lights are). It stops when I put a lil pressure on it... or drive on smooth pavement Pano cracks when driving up a slant (gas station curb cuts)
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Old Sep 19, 2018 | 12:18 AM
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'03 E55, Range Rover Sport Supercharged, Ducati 748R
The only car that I’ve had that rivals this one in interior creaks, rattles, and vibrations was a 1971 Camaro that was 15 years old when I bought it and had been in who knows how many accidents. If you only have one vibration noise consider yourself lucky!
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Old Sep 19, 2018 | 01:06 AM
  #7  
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Originally Posted by Rehabguy
I have a 14. I have a rattly noise that is sorta faint. Noise is audible when going over rough pavement and it is coming from over head control panel (where the map lights are). It stops when I put a lil pressure on it... or drive on smooth pavement Pano cracks when driving up a slant (gas station curb cuts)
i sometimes get that same noise from the headliner at the map lights. I also sometimes get a creaking from the trim around each gauge cluster (took me awhile to isolate that one).

I think there’s a TSB for the pano, or at least knowledge of the fix. I had the same problem.

Last edited by goodmaj; Sep 19, 2018 at 01:08 AM.
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Old Sep 19, 2018 | 09:50 AM
  #8  
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Originally Posted by goodmaj


i sometimes get that same noise from the headliner at the map lights. I also sometimes get a creaking from the trim around each gauge cluster (took me awhile to isolate that one).

I think there’s a TSB for the pano, or at least knowledge of the fix. I had the same problem.
I also had the pano roof problem creaking and a somewhat time consuming fix was done under warranty
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Old Sep 19, 2018 | 10:39 AM
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Do you know what they manage to do to fix the sound?
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Old Sep 19, 2018 | 10:50 AM
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Originally Posted by Supersizeal
Do you know what they manage to do to fix the sound?
Mine was the problem when, if I turned and went up an incline at the same time (picture turning right into a driveway that goes uphill immediately), at low speeds I would get a popping noise from the pano. It was as loud as if a golf ball landed on the roof. The dealer spent a lot of time (under warranty) isolating the problem. As it was described to me, some of the rails were not tightened fully, but they had to give it multiple goes, i.e., they thought it was fixed, took it out again, popped again, tightened more, etc. The bummer about the fix is the headliner has to come down, and I've always felt in the back of my mind that's the reason why I sometimes get a creaking noise from the headliner at the map/dome light switch area.
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Old Sep 19, 2018 | 11:26 AM
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90% certain it is your pano. My 2011 had the problem exactly as described, turning onto an inclined driveway. Basically if you force the body to torque it will pop. Mine was repaired under warranty. To fix it correctly, they have to remove the headliner and then re-torque all of the perimeter bolts. They performed this exactly on my car about 3 years ago. Not a single sound out of it since. "a golf ball landing on the roof" just behind your head is exactly what it sounded like.

Hence the term: Pano Pop

Good luck
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Old Sep 19, 2018 | 11:27 AM
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Originally Posted by goodmaj
Mine was the problem when, if I turned and went up an incline at the same time (picture turning right into a driveway that goes uphill immediately), at low speeds I would get a popping noise from the pano. It was as loud as if a golf ball landed on the roof. The dealer spent a lot of time (under warranty) isolating the problem. As it was described to me, some of the rails were not tightened fully, but they had to give it multiple goes, i.e., they thought it was fixed, took it out again, popped again, tightened more, etc. The bummer about the fix is the headliner has to come down, and I've always felt in the back of my mind that's the reason why I sometimes get a creaking noise from the headliner at the map/dome light switch area.
I purposefully avoided Pano for all these reasons but I still get vibrational creaking around the map light.
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Old Sep 19, 2018 | 01:52 PM
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From: Rancho Santa Margarita, CA
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Originally Posted by PeterUbers
i had a b pillar seat belt rattle that was fixed
Did a dealer fix this or were you able to? This is the only rattle or noise I have on mine.
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Old Sep 19, 2018 | 03:55 PM
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i had a b pillar seat belt rattle that was fixed
[/QUOTE]
I have had this same issue since I took deliver of my 2016 wagon and it drives me crazy! Anything specific they fixed that you can remember?
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Old Sep 19, 2018 | 09:13 PM
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Originally Posted by PeterUbers
Oh man if that is the only thing you're hearing on a not so smooth road you're fine

I LOL'ed at that seriously
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Old Sep 19, 2018 | 11:06 PM
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Originally Posted by goodmaj
I think there’s a TSB for the pano, or at least knowledge of the fix. I had the same problem.
Thanks for the info. I had thought about letting the dealer fix this under warranty, but then I reconsidered. I didn't want them keeping my car for God knows how long, perhaps worsening the problem or possibly creating some new ones by taking the roof apart. A "Pano POP" here and there, rattling from the map light area, blind spot assist suddenly not working in the rain/snow, wiper shudder, "TPMS missing" warning.... meh! It all gets offset by tire, exhaust noise and 590 lb/ft of torque!

Originally Posted by Vrodman
90% certain it is your pano. My 2011 had the problem exactly as described, turning onto an inclined driveway. Basically if you force the body to torque it will pop. Mine was repaired under warranty. To fix it correctly, they have to remove the headliner and then re-torque all of the perimeter bolts. They performed this exactly on my car about 3 years ago. Not a single sound out of it since.
Glad to hear that the fix worked!
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Old Sep 20, 2018 | 06:43 PM
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does it only happen when engine is cold?
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Old Sep 20, 2018 | 07:38 PM
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My noise happens all the time when the road isn’t smooth. No noise when I drive up the driveway.
I did a test last night with the pano open and the sound is still there. Honestly, it’s driving me nuts.
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Old Sep 21, 2018 | 11:53 AM
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Originally Posted by kevy3
does it only happen when engine is cold?
Pano Pop has nothing to do with the engine. Pano Pop is an issue in the mounting of the glass in the roof. FYI.
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Old Sep 21, 2018 | 12:15 PM
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Originally Posted by Vrodman
Pano Pop has nothing to do with the engine. Pano Pop is an issue in the mounting of the glass in the roof. FYI.
+1. Unless you want to live with it, you really only have one repair option.
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Old Sep 21, 2018 | 12:53 PM
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I don't think the op's noise is pano pop .... can you record a video?
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Old Sep 21, 2018 | 08:25 PM
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Here is a sound clip of the noise.
Attached Files
File Type: mp3
New Recording.mp3 (139.4 KB, 93 views)
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Old Sep 21, 2018 | 10:48 PM
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My 2012 had the pano pop too. Found a video on YouTube on how to drop the headliner. After that removed the bolts and blue loc-tite on them, reinstalled. Haven't had an issue in 15k miles. Pan in the butt but can be done on around the hours.
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Old Sep 22, 2018 | 02:47 AM
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Yup, Pano Pop. They will have your car for a week to fix it under warranty (at least that's how long mine took), but after that it will be dead silent.
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Old Sep 22, 2018 | 11:55 AM
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Would this issue be considered a defect in the pano?
Factory warranty is over but I have third party warranty but there’s language in there that mentioned rattles and noises will covered. This might be a hard fight to win.
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