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Good dealer in the NY area? Help!

 
Old 05-15-2019, 04:13 PM
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2016 E63s Wagon - CCB & CF package
Unhappy Good dealer in the NY area? Help!

Does anyone have a good dealer they deal with in NY, NJ or CT that you can put me in touch with? I've gone to MB of Manhattan but still no resolution after weeks/months.
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Old 05-15-2019, 06:54 PM
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Try Helms Brothers. Ask for Andy (service adviser). Let me know how you make out.
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Old 05-16-2019, 08:55 AM
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Mercedes Benz Manhattan
(previous employee here)
Ask for:
Angelo Sanchez
Jorge Ramos
Taran Guinness

tell them Patrick sent you.
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Old 05-16-2019, 09:07 AM
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Originally Posted by nyc_amg View Post
Mercedes Benz Manhattan
(previous employee here)
Ask for:
Angelo Sanchez
Jorge Ramos
Taran Guinness

tell them Patrick sent you.
Carís been there weekly for 3 months trying to resolve a caliper and trans issue. I donít think Manhattan is the place to go.
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Old 05-16-2019, 09:37 AM
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Originally Posted by V-AMG View Post
Carís been there weekly for 3 months trying to resolve a caliper and trans issue. I donít think Manhattan is the place to go.
Anywhere but manhattan!! Service manager is real scum of the car community
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Old 05-16-2019, 10:06 AM
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E63 Wagon, BMW 530XiT Wagon, Ferrari 348 Challenge, Corvette C6R TransAm SGT, Ferrari 400i, 78 Vette
Has anyone dealt with MB of Golden Bridge on 684 north of the city? I drive by there every weekend but have never dealt with them. Curious as to how their service is.

I just bought my E63S Wagon three weeks ago from MB of Fresno out in CA, but now that it's back here I need to decide where to go for service. Everyone seems to have lots of negative thoughts on MB Manhattan which would be the most convenient geographically for me.
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Old 05-18-2019, 05:11 PM
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Originally Posted by V-AMG View Post
Does anyone have a good dealer they deal with in NY, NJ or CT that you can put me in touch with? I've gone to MB of Manhattan but still no resolution after weeks/months.
MB of Morristown diagnosed and replaced the transmission conductor plate on my W211 E55 after a limp mode 2 months ago. Was referred to them by my indie shop. My adviser Julio coordinated w/ my aftermarket warranty and took less than 4 hours from dropoff to completion, including re-adapting w/ STAR. The conductor plate failure is well-known so unsure how good they would be at successfully identifying more difficult issues like yours. Hope you get the problem sorted out soon.
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