W213 AMG Discuss the W213 AMG - 2017 to present
Sponsored by:
Sponsored by:

Order delays?

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 01-06-2018, 04:38 PM
  #1  
Junior Member
Thread Starter
 
2001_S15's Avatar
 
Join Date: May 2017
Posts: 19
Likes: 0
Received 1 Like on 1 Post
2014 Audi S6 / 2017 911 Targa 4 GTS
Unhappy Order delays?

I placed an order in early October, dealer told me end of January for delivery. Heard from him last week saying my order is "locked" but there's a "shortage of engines" from AMG and there's no update on when the car will be made or shipped. As I'm coming up on the end of my lease, I'm a bit concerned. Has anyone else heard a story like this?
Old 01-06-2018, 04:46 PM
  #2  
MBWorld Fanatic!
 
bobblehead's Avatar
 
Join Date: Jul 2013
Location: Toronto, Ont, Canda
Posts: 2,353
Received 668 Likes on 515 Posts
go fast grocery getter wagon
lots of members here are in the same boat as you, as a result of unexplained or shortage of parts reasons or other technical problems. I too was kept in the dark too of my car and mine was delayed for nearly 6 weeks from production and instead of delivery of end of October, I eventually got mine in late December.
Old 01-06-2018, 06:24 PM
  #3  
MBWorld Fanatic!
 
2012 merc amg's Avatar
 
Join Date: Jul 2013
Location: Venice Florida
Posts: 4,458
Received 653 Likes on 511 Posts
2018 S560 and 2019 E450 Wagon.
I heard they are offering to put a VW TDI in motor in place of the 4.0 motor if the customer is ok with that. early April fools joke haha. Ya, it seems like they are always running out of stuff, not sure why. I think thats why I did not get the NFC Charging and instead a cigarette lighter and ashtray.. They must have run short on the NFC chargers or something. Well maybe waiting is not a bad thing, seems like the software keeps getting more and more improved and by next Spring will more than likely be a new version that is even better.
Old 01-07-2018, 11:48 AM
  #4  
Super Member
 
CALBenzo's Avatar
 
Join Date: Jun 2004
Location: S.F. Bay Area, CA
Posts: 766
Received 68 Likes on 48 Posts
'18 E63S AMG
It has been 2 months, and I can't even get an allocation yet! I guess mine will be a 2019, and hopefully have more color choices!
Old 01-07-2018, 12:30 PM
  #5  
Member
 
Dagger9903's Avatar
 
Join Date: Oct 2017
Posts: 179
Received 32 Likes on 21 Posts
Nissan
Originally Posted by CALBenzo
It has been 2 months, and I can't even get an allocation yet! I guess mine will be a 2019, and hopefully have more color choices!
Any more details on this? Sedan? Wagon? Dealership?

I just placed an order (wagon, metallic gray / night / carbon trim / sports seats in nut brown / CCBs) and now getting nervous if you haven't gotten an allocation in TWO months. I was expecting an allocation by the end of the month and delivery by the summer...

Feel free to PM me if you want to keep details more private.
Old 01-07-2018, 04:01 PM
  #6  
Senior Member
 
78degrees's Avatar
 
Join Date: Oct 2017
Location: 78 degrees North
Posts: 374
Received 71 Likes on 54 Posts
2018 E63S
Here in Norway the allocation is actually ready within hours. In some cases they can change the actual production date if this is possible to have the car ready even earlier..
I would believe that MB in your contry has the same function available..
Old 01-07-2018, 06:58 PM
  #7  
Junior Member
 
Gr8 Ape's Avatar
 
Join Date: Dec 2017
Posts: 24
Received 1 Like on 1 Post
2018 E63S
I was going to originally order my e63 through my dealer. I got on the dealer’s waiting list in June—there were 2 ahead of me. Two months later only one allocation had been received, and that for a January delivery. Frustrated, I opted for a European delivery, which I could pick up in December. As I described in another post, I received an email two days before I was scheduled to leave, alerting me that my car was subject to a quality hold and would likely not be available for delivery on the appointed day. I cancelled my trip, but never received any explanation as to what the issue was. [Some have speculated that there was a problem with the brakes.] My car was eventually shipped on December 22 and is now scheduled to arrive in port on January 20. Hopefully, I’ll get the car sometime in February, still earlier than would have been the case waiting for an allocation. I sure hope this car is worth it.
Old 01-07-2018, 09:38 PM
  #8  
Senior Member
 
jdhertz11's Avatar
 
Join Date: Feb 2009
Posts: 295
Likes: 0
Received 19 Likes on 16 Posts
G
Read about my order delay frustrations: https://mbworld.org/forums/w213-amg/...-delivery.html
Old 01-08-2018, 05:03 PM
  #9  
Senior Member
 
78degrees's Avatar
 
Join Date: Oct 2017
Location: 78 degrees North
Posts: 374
Received 71 Likes on 54 Posts
2018 E63S
Originally Posted by Gr8 Ape
I was going to originally order my e63 through my dealer. I got on the dealer’s waiting list in June—there were 2 ahead of me. Two months later only one allocation had been received, and that for a January delivery. Frustrated, I opted for a European delivery, which I could pick up in December. As I described in another post, I received an email two days before I was scheduled to leave, alerting me that my car was subject to a quality hold and would likely not be available for delivery on the appointed day. I cancelled my trip, but never received any explanation as to what the issue was. [Some have speculated that there was a problem with the brakes.] My car was eventually shipped on December 22 and is now scheduled to arrive in port on January 20. Hopefully, I’ll get the car sometime in February, still earlier than would have been the case waiting for an allocation. I sure hope this car is worth it.
Your dealer should be able to tell you the reason for the delay.
It's confirmed from Mercedes-Benz that there are problems with steel brakes on E63S and that this has led to delays.
Old 01-08-2018, 07:32 PM
  #10  
MBWorld Fanatic!
 
2012 merc amg's Avatar
 
Join Date: Jul 2013
Location: Venice Florida
Posts: 4,458
Received 653 Likes on 511 Posts
2018 S560 and 2019 E450 Wagon.
Hopefully theres no need for a recall or anything on the ones out there already.
Old 01-17-2018, 08:51 PM
  #11  
Senior Member
 
jdhertz11's Avatar
 
Join Date: Feb 2009
Posts: 295
Likes: 0
Received 19 Likes on 16 Posts
G
My car was finally released and the ship left Bremerhaven. It's on the Delhi Highway and due into port on 1/30. We will see...
Old 01-20-2018, 05:13 PM
  #12  
Senior Member
 
78degrees's Avatar
 
Join Date: Oct 2017
Location: 78 degrees North
Posts: 374
Received 71 Likes on 54 Posts
2018 E63S
My car was still in a hold-up in Sindelfingen yesterday.. Several hours after the scheduled release-time..
I'm starting to get fed up by MB at the moment.. Wondering if I should order a M5..
Old 01-20-2018, 05:38 PM
  #13  
MBWorld Fanatic!
 
bobblehead's Avatar
 
Join Date: Jul 2013
Location: Toronto, Ont, Canda
Posts: 2,353
Received 668 Likes on 515 Posts
go fast grocery getter wagon
Originally Posted by 78degrees
My car was still in a hold-up in Sindelfingen yesterday.. Several hours after the scheduled release-time..
I'm starting to get fed up by MB at the moment.. Wondering if I should order a M5..
why would you want an 'old' car (M5 with a carried over engine from last gen) ?
Old 01-20-2018, 05:39 PM
  #14  
Senior Member
 
78degrees's Avatar
 
Join Date: Oct 2017
Location: 78 degrees North
Posts: 374
Received 71 Likes on 54 Posts
2018 E63S
Because MB doesn't seem to care about customer service nor information.

I guess this E63S will be old before it can be delivered also.....
Old 01-22-2018, 11:46 AM
  #15  
Senior Member
 
78degrees's Avatar
 
Join Date: Oct 2017
Location: 78 degrees North
Posts: 374
Received 71 Likes on 54 Posts
2018 E63S
The latest estimate says that the car will be finished in Sindelfingen january 26... I won't be surprised if this date is just bull****.
Old 01-22-2018, 04:43 PM
  #16  
Senior Member
 
jdhertz11's Avatar
 
Join Date: Feb 2009
Posts: 295
Likes: 0
Received 19 Likes on 16 Posts
G
I guess I got lucky that mine was finally released. It's was finished on 11.20.17 so it sat around for nearly two months.

Last edited by jdhertz11; 01-22-2018 at 05:20 PM.
Old 01-22-2018, 05:01 PM
  #17  
MBWorld Fanatic!
 
Koru_Kinshi's Avatar
 
Join Date: Jul 2004
Location: California
Posts: 1,276
Received 5 Likes on 5 Posts
2018 E63S AMG, 2003 SLK 230 Sport, 2004 SL 600, 2006 SLK 55 AMG, 1998 E320 Wagon
Personally, I don't mind if they take their time. I want my car made right, not quickly.
Old 01-22-2018, 06:20 PM
  #18  
Senior Member
 
78degrees's Avatar
 
Join Date: Oct 2017
Location: 78 degrees North
Posts: 374
Received 71 Likes on 54 Posts
2018 E63S
A part of my issue is that I don't have any other car..
My 211 is stuck on the main land and will continue to be there, I ordered a new car up here because I actually need a car.. It doesn't help me **** that the car is done right as long as they are unable to deliver it..
The car should have been delivered november 30 2017 according to our contract.
Old 01-23-2018, 01:36 PM
  #19  
Senior Member
 
78degrees's Avatar
 
Join Date: Oct 2017
Location: 78 degrees North
Posts: 374
Received 71 Likes on 54 Posts
2018 E63S
They had no answer for me today, so I sent a notification of my intention to cancel the deal if they don't deliver the car with the boat from the mainland february 16.
Old 01-24-2018, 01:07 AM
  #20  
Junior Member
Thread Starter
 
2001_S15's Avatar
 
Join Date: May 2017
Posts: 19
Likes: 0
Received 1 Like on 1 Post
2014 Audi S6 / 2017 911 Targa 4 GTS
As it happens, I don't even have a valid build slot yet.
Old 01-25-2018, 12:06 PM
  #21  
Senior Member
 
78degrees's Avatar
 
Join Date: Oct 2017
Location: 78 degrees North
Posts: 374
Received 71 Likes on 54 Posts
2018 E63S
My car was finally sent from Sindelfingen yesterday, I don't know if they will be able to deliver within my requirements.
Old 01-25-2018, 01:27 PM
  #22  
MBWorld Fanatic!
 
bobblehead's Avatar
 
Join Date: Jul 2013
Location: Toronto, Ont, Canda
Posts: 2,353
Received 668 Likes on 515 Posts
go fast grocery getter wagon
good news, I suppose. At least it's coming ... maybe your dealer can throw in something to convince you to stick around
Old 01-25-2018, 02:22 PM
  #23  
Senior Member
 
78degrees's Avatar
 
Join Date: Oct 2017
Location: 78 degrees North
Posts: 374
Received 71 Likes on 54 Posts
2018 E63S
Dealers don't do that in Norway..
Old 01-26-2018, 04:39 PM
  #24  
Junior Member
 
opherhenry's Avatar
 
Join Date: Jan 2018
Posts: 52
Likes: 0
Received 20 Likes on 14 Posts
2018 E63S
I ordered my 2018 E63S on July 7, 2017. First estimate was I'd get it Sept / Oct. In Sept they said the big screens they use in dash were backordered and that was the delay. They finally said my build date was the first ten days in Dec. Dec came and they didn't have an explanation as to why it didn't do into production. Than they said Jan 20 build date. I emailed dealer to make sure it really did and they informed my yesterday that all E63's are on manufacturing hold for some issue but didn't disclose. This whole process doesn't sound like fine German engineering to me.

This will be my first Mercedes. So far it's been a lame experience. I'm still very excited to get the car but what's the point of assigning build dates and green, orange, red decoder ring for everything and then just blow all the dates time and again?
Old 01-26-2018, 06:02 PM
  #25  
Senior Member
 
78degrees's Avatar
 
Join Date: Oct 2017
Location: 78 degrees North
Posts: 374
Received 71 Likes on 54 Posts
2018 E63S
The hold was as a result of brake issues, you ordered the steel brakes I guess.


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Order delays?



All times are GMT -4. The time now is 08:29 AM.