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Broken the rear-diff locking actuator

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Old Mar 27, 2018 | 05:50 PM
  #1  
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Broken the rear-diff locking actuator

Well, I'm 1,600 miles in and the car threw a hissy fit this morning upon engine start. First, a bunch of drive assist errors so I followed my usual practice, restarted the car et voila--they're gone. Then up came the rear-diff warning--something about the locking aspect of it. I took it in to my local dealer and they came back a few mins later and said there's a bulletin about it, it's OK, your car just needs an update (TCU I think, not ECU). Yay, I thought! 10 more mins pass and my SA comes back and tells me that my car is new enough that it already had the updates so there is something else wrong... ultimately, they conclude it's the locking actuator. They're overnighting it and I should be back on the road on Thursday.

So, to the tune-averse: have at it. I assure you, it'll fall on deaf ears.

Anyone else seen anything like this before? It's not like I just passed the 1,000 miles break-in period and launched the car twice a day for a week or so straight...

Last edited by limeypride; Mar 27, 2018 at 05:57 PM. Reason: "Averse" mis-spelled and my Mum might see this post
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Old Mar 27, 2018 | 06:41 PM
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Originally Posted by limeypride
Well, I'm 1,600 miles in and the car threw a hissy fit this morning upon engine start. First, a bunch of drive assist errors so I followed my usual practice, restarted the car et voila--they're gone. Then up came the rear-diff warning--something about the locking aspect of it. I took it in to my local dealer and they came back a few mins later and said there's a bulletin about it, it's OK, your car just needs an update (TCU I think, not ECU). Yay, I thought! 10 more mins pass and my SA comes back and tells me that my car is new enough that it already had the updates so there is something else wrong... ultimately, they conclude it's the locking actuator. They're overnighting it and I should be back on the road on Thursday.

So, to the tune-averse: have at it. I assure you, it'll fall on deaf ears.

Anyone else seen anything like this before? It's not like I just passed the 1,000 miles break-in period and launched the car twice a day for a week or so straight...
This happened to Quickburn here too (no tune)... did your dealer even care about the tune?
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Old Mar 27, 2018 | 07:07 PM
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Originally Posted by Vic55
This happened to Quickburn here too (no tune)... did your dealer even care about the tune?
No, not one bit--he simply shrugged and assured me the tune will be unaffected.

So this is to some extent not an isolated issue. Was there a thread? A quick and isolated fix I hope... I'm not a fan of loaner cars with a 0-60 of yes.
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Old Mar 27, 2018 | 07:14 PM
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I had that issue a few times. At first they replaced a few sensors and the front SAM module. However the second time it happened they replaced the Differential lock, the Differential motor and the diff itself along with the rear suspension.( still not sure why the rear suspension was replaced.) It ran fine for the month I had it after all the parts were replaced. Biggest issue is you need to make sure they fix it right as it did leave me stranded twice as my car would not even start when those errors came up.

Good luck and hope this helps!
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Old Mar 27, 2018 | 07:29 PM
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Originally Posted by Quickburn7
I had that issue a few times. At first they replaced a few sensors and the front SAM module. However the second time it happened they replaced the Differential lock, the Differential motor and the diff itself along with the rear suspension.( still not sure why the rear suspension was replaced.) It ran fine for the month I had it after all the parts were replaced. Biggest issue is you need to make sure they fix it right as it did leave me stranded twice as my car would not even start when those errors came up.

Good luck and hope this helps!
Thanks!

I'm curious, were there any physical symptoms prior to it throwing the code?
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Old Mar 27, 2018 | 07:35 PM
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I noticed both times the rear wheels would lose traction when turning as if there was no diff in the rain. It would only happen a couple of times in the wet and then all was normal. Next day without a warning car would not start and started throwing the errors after half day of driving around for work. Car was fine for an hour of driving around, making stops for work etc and then stuck.
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Old Mar 27, 2018 | 07:38 PM
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Originally Posted by Quickburn7
I noticed both times the rear wheels would lose traction when turning as if there was no diff in the rain.
Bingo! That's exactly what I was feeling; the car would then bog-down and clumsily restore the power.

Thanks, that helps a great deal!
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Old Mar 27, 2018 | 07:43 PM
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Exactly... MBUSA reps got involved along with AMG reps in germany. That is when they decided to replace the entire rear end.

Good luck!
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Old Mar 27, 2018 | 08:11 PM
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Originally Posted by limeypride
Well, I'm 1,600 miles in and the car threw a hissy fit this morning upon engine start. First, a bunch of drive assist errors so I followed my usual practice, restarted the car et voila--they're gone. Then up came the rear-diff warning--something about the locking aspect of it. I took it in to my local dealer and they came back a few mins later and said there's a bulletin about it, it's OK, your car just needs an update (TCU I think, not ECU). Yay, I thought! 10 more mins pass and my SA comes back and tells me that my car is new enough that it already had the updates so there is something else wrong... ultimately, they conclude it's the locking actuator. They're overnighting it and I should be back on the road on Thursday.

So, to the tune-averse: have at it. I assure you, it'll fall on deaf ears.

Anyone else seen anything like this before? It's not like I just passed the 1,000 miles break-in period and launched the car twice a day for a week or so straight...
What is the build date if your car? I just past 1600 miles myself.
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Old Mar 27, 2018 | 08:23 PM
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Originally Posted by HBerman
What is the build date if your car? I just past 1600 miles myself.
I don't know. I just decoded the VIN but this new site (to me) didn't provide a build date, just:
  • VIN
  • WDDZF8KB5JA353953
  • Model Year
  • 2018
  • Model
  • AMG E 63 S 4MATIC+
  • Engine
  • 177980 60 042230
  • Transmission
  • 725096 01 424381
  • Order Number
  • 0 8 717 26721
  • Interior
  • EXCLUSIVE LEATHER - BROWN (554A)
  • Paint 1
  • DIAMOND WHITE - METALLIC PAINT (799U)
  • Release Date
  • 2017-10-04
  • Delivery Date
  • 2017-10-04
... perhaps the release date?

Last edited by limeypride; Mar 27, 2018 at 08:26 PM.
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Old Mar 27, 2018 | 08:59 PM
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Look on the drivers door frame. The build date is on the data plate there.
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Old Mar 27, 2018 | 09:00 PM
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Originally Posted by limeypride
I don't know. I just decoded the VIN but this new site (to me) didn't provide a build date, just:
  • VIN
  • WDDZF8KB5JA353953
  • Model Year
  • 2018
  • Model
  • AMG E 63 S 4MATIC+
  • Engine
  • 177980 60 042230
  • Transmission
  • 725096 01 424381
  • Order Number
  • 0 8 717 26721
  • Interior
  • EXCLUSIVE LEATHER - BROWN (554A)
  • Paint 1
  • DIAMOND WHITE - METALLIC PAINT (799U)
  • Release Date
  • 2017-10-04
  • Delivery Date
  • 2017-10-04
... perhaps the release date?
It's on the label on the driver side where the tire pressure loading label is located.
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Old Mar 27, 2018 | 10:16 PM
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Sorry, guys, I didn't mean to say I didn't know where to find it on the car. I meant I don't have the car since it's at the shop being fixed so I tried to find it via a VIN decoder.
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Old Mar 28, 2018 | 12:12 AM
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Wow, sorry to hear that you have the issue quick burn had. Not good.
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Old Mar 28, 2018 | 03:15 AM
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Not good at all
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Old Mar 30, 2018 | 06:02 PM
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I'm curious how you DID drive it during the break-in and right after. Tune or no-tune, I'm wondering if break-in habits can make rear-diff / tranny issues more/less likely, or if these kinds of issues are just latent in the hardware and bound to happen regardless of break-in habits. I remember a 90's Honda Accord V6 my family had that I "launched" a bit when it was just in the hundreds of miles. That tranny crapped out at around 30K miles and I always wondered if it was (partially) my fault. I did hear those trannys sucked anyway, but I've always felt a bit guilty =)

Anyway, did you totally baby it for the first X mile, than ratchet up the intensity before 1500? Or baby it all the way to 1500? Maybe TOO much babying?

Did you usually drive in comfort / sport / sport+ for the first 1,000 miles?

Anything you can think of that might have placed more stress on the tranny (even a single incident)?
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Old Mar 30, 2018 | 09:12 PM
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No issues on my build of November 2nd decade other than the considerable tire noise on rough pavements. Perfect in all other respects. I'm still finding out more items in the command system. 😀😀😀
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Old Mar 30, 2018 | 10:10 PM
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Originally Posted by HBerman
No issues on my build of November 2nd decade other than the considerable tire noise on rough pavements. Perfect in all other respects. I'm still finding out more items in the command system. 😀😀😀
Oh good, I'm glad my issues gave you cause for glee.
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Old Mar 30, 2018 | 10:23 PM
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Originally Posted by Dagger9903
I'm curious how you DID drive it during the break-in and right after. Tune or no-tune, I'm wondering if break-in habits can make rear-diff / tranny issues more/less likely, or if these kinds of issues are just latent in the hardware and bound to happen regardless of break-in habits. I remember a 90's Honda Accord V6 my family had that I "launched" a bit when it was just in the hundreds of miles. That tranny crapped out at around 30K miles and I always wondered if it was (partially) my fault. I did hear those trannys sucked anyway, but I've always felt a bit guilty =)
I honored the break-in period to roughly 600 miles. For the remaining 400 miles, I gradually pushed the car further each day (my daily roundtrip is ~roughly 85 miles) until I reached a 1000 miles.

Anyway, did you totally baby it for the first X mile,
Yes, I'd say so.
...than ratchet up the intensity before 1500? Or baby it all the way to 1500? Maybe TOO much babying?
I assume you mean Ks. Definitely not too much babying. A balance of aggression and adherence in the latter 400 miles.

Did you usually drive in comfort / sport / sport+ for the first 1,000 miles?
Comfort mostly for the first 600 or so. Then Sport+ as my daily from there with progressive use of WOT and higher RPMs.

Anything you can think of that might have placed more stress on the tranny (even a single incident)?
I explored the car thoroughly post-1000 miles but nothing that the car shouldn't be able to handle, i.e. regular hard acceleration, fairly regular launches, drift mode twice.
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Old Mar 30, 2018 | 11:02 PM
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Interesting, sounds exactly like how I would think it should be broken in. Thanks for the additional color. Part(s) must have been defective from the get go; I'm sure (at least I hope!) your dealer / MB will do you right.

Originally Posted by limeypride
I honored the break-in period to roughly 600 miles. For the remaining 400 miles, I gradually pushed the car further each day (my daily roundtrip is ~roughly 85 miles) until I reached a 1000 miles.

Yes, I'd say so.
I assume you mean Ks. Definitely not too much babying. A balance of aggression and adherence in the latter 400 miles.

Comfort mostly for the first 600 or so. Then Sport+ as my daily from there with progressive use of WOT and higher RPMs.

I explored the car thoroughly post-1000 miles but nothing that the car shouldn't be able to handle, i.e. regular hard acceleration, fairly regular launches, drift mode twice.
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Old Mar 31, 2018 | 06:26 AM
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Originally Posted by limeypride
Well, I'm 1,600 miles in and the car threw a hissy fit this morning upon engine start. First, a bunch of drive assist errors so I followed my usual practice, restarted the car et voila--they're gone. Then up came the rear-diff warning--something about the locking aspect of it. I took it in to my local dealer and they came back a few mins later and said there's a bulletin about it, it's OK, your car just needs an update (TCU I think, not ECU). Yay, I thought! 10 more mins pass and my SA comes back and tells me that my car is new enough that it already had the updates so there is something else wrong... ultimately, they conclude it's the locking actuator. They're overnighting it and I should be back on the road on Thursday.

So, to the tune-averse: have at it. I assure you, it'll fall on deaf ears.

Anyone else seen anything like this before? It's not like I just passed the 1,000 miles break-in period and launched the car twice a day for a week or so straight...
I think it’s wrong to say to the tune adverse crowd have at it. Your car may be flagged already and you just don’t know it. It’s things like this that raise warranty costs for everyone. Your really not suppose to even go into into sport mode for the first thousand miles let along tune the car and beat the snot out of it.
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