EBRANGER

Thanks @CincyMBGuy is it possible for you to paste a screenshot of what Netstar shows for my car. Just curious to see the dates of the status items up until today.

From a detail standpoint, I hope I can get my salesman to keep an eye on things, but so far he seems totally disinterested and doing as little as he can. I can barely get him to return my emails :-( and most of his replies include something about getting an extended warranty and a ceramic coating.

Thanks again for your help!

simpact

Hi Cincy

Congrats on the wedding!

Can I get another check on my car W1KZF5KB8NB078870? Like others here, my SA has been non responsive for weeks now.

Thanks again!

CincyMBGuy

CincyMBGuy

Thank you!

On 9/16 your vehicle was placed on a hold.

EBRANGER

Thanks so much @CincyMBGuy Any idea what those events mean? It looks like there is something going on today, which I am wondering if that is due to me talking to the sales manager yesterday. He said he was going to talk to the regions general manager to see what is going on with my car.

DonAMG

Dude you are the MAN!


Thank you so much for the help...in your experience how long from prepare to shipment-vpc does it usually take? 3 weeks? longer?


Also congrats on the wedding!!

CincyMBGuy

It could be. Netstar isn't as straightforward after a recent update. After the update many cars were showing in the wrong VPC, I would assume that's what the "VPC change" code was.

CincyMBGuy

It's been taking ages, if I'm being honest. I've had an EQB sitting and waiting for about a month at this point.

DonAMG

Thank you so much for your help!


Hopefully check back in a few week and itll be on a boat!

Congrats again!

simpact

So basically no change since end of April. Lovely.

Thanks for checking though.

CincyMBGuy

Per your private message and thank you!

Radman991

Thank you for all your help. It’s been frustrating waiting so long for my car to be built and then to get it to my dealership. Netstar showing it was at a different VPC didn’t help either. At least it’s at the correct VPC now and only one more leg to go. Your input has been a pleasant experience for me and I’m sure multiple other people as well.
Congratulations on your upcoming wedding.

bxozbas

hey cincy can you send me a ss? 0271709381 🙏🙏

CincyMBGuy

bxozbas

how long do you think this will sit at vpc baltimore for. Can it get released as soon as tomorrow? Thank you in advance

CincyMBGuy

It hasn't been checked into the VPC yet. A one day in and out isn't going to happen, especially right now. Transportation issues are huge and many cars are sitting there even once cleared to ship for 3-4 weeks.

Dunkin9

So my dealer called and said my 2022 E53 is in transit. He said it's "on the water" I hope he meant it's on a ship on the water, lol. He also said once it gets to port in the US it has to go through Customs and EPA testing? If they have to test every car that comes in for pollution controls this could take a Looooooooong Freaking time. But it's way better than my original estimate of having it show up in the Spring.

Radman991

Hi Cincy. Can you give me latest on my car. Can you tell if there is a hold placed on it?
0370407049

CincyMBGuy

You were just checked into the VPC on 9/26. No hold is showing at this time.

Radman991

Don’t hold your breath. My car arrived in Baltimore on 9/10 and just checked into the VPC on 9/26.

EBRANGER

Hi @CincyMBGuy Hope you had a great wedding! If you have the time can you pull the latest Nestar update for W1K6G6DB4PA168254? The sales manager said he has been talking to distribution and I was wondering if anything has changed. Thanks again and there is no hurry, especially if you're not back from your wedding/honeymoon fun.

CincyMBGuy

Thank you, it was a perfect evening!

There is a priority update on 9/21 which I would assume was when your sales manager dealt with distribution. No changes since then.

constella

Good evening Mr Cincy Guy,

I would like to ask you more details about Netstar since you are experienced with it.
My car was built on September 12, I am wondering if by built it means car is 100% ready and just waiting for inspection / delivery. Or there can be a case where the car is built but actually not because some parts are missing such as sound system.

Because the logistic status of my car is "Produced - Pending Factory Outage (3)" and it has been like this since September 12. I suspect by factory outage they meant my car is actually built but some components are missing and that is why it is pending (or it can be the case that the factory stopped production because of power outage or something but this doesnt make sense). I asked my SA he is not sure but he believes that status means "the car is built and just waiting in the factory for transport to the port, and it is the biggest backlog because delays for trains..." which does not seem to make sense to me and he mentions that every car goes through this same status at some point (I never seen this before based on my research, I wonder if you have seen it).

I asked my SA why it's still the same logistic status, he said Mercedes does not update it daily, weekly, or even bi-weekly. I wonder if this is the case? I thought it gets updated everyday...

Thank you for your help! Cheers

CincyMBGuy

Your assumption could very well be the case. Updates can be very infrequent to cars. A car can show as produced but later down the road be placed on a delay due to parts unavailability. Unfortunately it is not a 100% transparent system.

Irish000

Hello, @CincyMBGuy Can you please tell me if my vehicle have arrived in brunswick, ga today, and if you show the (mrsp for my vehicle) please? My salesman told me that my car would arrive in brunwick, ga today at the port, and that is when the (mrsp) for the car will be applied. Here is my vin# W1K1J5JB3PF188587