VIN and Netstar codes
From a detail standpoint, I hope I can get my salesman to keep an eye on things, but so far he seems totally disinterested and doing as little as he can. I can barely get him to return my emails :-( and most of his replies include something about getting an extended warranty and a ceramic coating.
Thanks again for your help!




From a detail standpoint, I hope I can get my salesman to keep an eye on things, but so far he seems totally disinterested and doing as little as he can. I can barely get him to return my emails :-( and most of his replies include something about getting an extended warranty and a ceramic coating.
Thanks again for your help!












The Best of Mercedes & AMG








Congratulations on your upcoming wedding.


















There is a priority update on 9/21 which I would assume was when your sales manager dealt with distribution. No changes since then.
I would like to ask you more details about Netstar since you are experienced with it.
My car was built on September 12, I am wondering if by built it means car is 100% ready and just waiting for inspection / delivery. Or there can be a case where the car is built but actually not because some parts are missing such as sound system.
Because the logistic status of my car is "Produced - Pending Factory Outage (3)" and it has been like this since September 12. I suspect by factory outage they meant my car is actually built but some components are missing and that is why it is pending (or it can be the case that the factory stopped production because of power outage or something but this doesnt make sense). I asked my SA he is not sure but he believes that status means "the car is built and just waiting in the factory for transport to the port, and it is the biggest backlog because delays for trains..." which does not seem to make sense to me and he mentions that every car goes through this same status at some point (I never seen this before based on my research, I wonder if you have seen it).
I asked my SA why it's still the same logistic status, he said Mercedes does not update it daily, weekly, or even bi-weekly. I wonder if this is the case? I thought it gets updated everyday...
Thank you for your help! Cheers




I would like to ask you more details about Netstar since you are experienced with it.
My car was built on September 12, I am wondering if by built it means car is 100% ready and just waiting for inspection / delivery. Or there can be a case where the car is built but actually not because some parts are missing such as sound system.
Because the logistic status of my car is "Produced - Pending Factory Outage (3)" and it has been like this since September 12. I suspect by factory outage they meant my car is actually built but some components are missing and that is why it is pending (or it can be the case that the factory stopped production because of power outage or something but this doesnt make sense). I asked my SA he is not sure but he believes that status means "the car is built and just waiting in the factory for transport to the port, and it is the biggest backlog because delays for trains..." which does not seem to make sense to me and he mentions that every car goes through this same status at some point (I never seen this before based on my research, I wonder if you have seen it).
I asked my SA why it's still the same logistic status, he said Mercedes does not update it daily, weekly, or even bi-weekly. I wonder if this is the case? I thought it gets updated everyday...
Thank you for your help! Cheers



