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VIN and Netstar codes

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Old Sep 21, 2022 | 01:30 PM
  #576  
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Thanks @CincyMBGuy is it possible for you to paste a screenshot of what Netstar shows for my car. Just curious to see the dates of the status items up until today.

From a detail standpoint, I hope I can get my salesman to keep an eye on things, but so far he seems totally disinterested and doing as little as he can. I can barely get him to return my emails :-( and most of his replies include something about getting an extended warranty and a ceramic coating.

Thanks again for your help!
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Old Sep 21, 2022 | 01:45 PM
  #577  
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E450 On Order
Hi Cincy

Congrats on the wedding!

Can I get another check on my car W1KZF5KB8NB078870? Like others here, my SA has been non responsive for weeks now.

Thanks again!

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Old Sep 21, 2022 | 02:07 PM
  #578  
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Originally Posted by EBRANGER
Thanks @CincyMBGuy is it possible for you to paste a screenshot of what Netstar shows for my car. Just curious to see the dates of the status items up until today.

From a detail standpoint, I hope I can get my salesman to keep an eye on things, but so far he seems totally disinterested and doing as little as he can. I can barely get him to return my emails :-( and most of his replies include something about getting an extended warranty and a ceramic coating.

Thanks again for your help!

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Old Sep 21, 2022 | 02:08 PM
  #579  
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'16 C450, '21 Dad Wagon Pilot, '22 Wrangler 4xe
Originally Posted by simpact
Hi Cincy

Congrats on the wedding!

Can I get another check on my car W1KZF5KB8NB078870? Like others here, my SA has been non responsive for weeks now.

Thanks again!
Thank you!

On 9/16 your vehicle was placed on a hold.
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Old Sep 21, 2022 | 02:17 PM
  #580  
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From: Virginia
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Thanks so much @CincyMBGuy Any idea what those events mean? It looks like there is something going on today, which I am wondering if that is due to me talking to the sales manager yesterday. He said he was going to talk to the regions general manager to see what is going on with my car.
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Old Sep 21, 2022 | 02:30 PM
  #581  
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CLS53
Originally Posted by CincyMBGuy
It was prepared for shipment the other day but does not have a ship assignment yet.
Dude you are the MAN!


Thank you so much for the help...in your experience how long from prepare to shipment-vpc does it usually take? 3 weeks? longer?


Also congrats on the wedding!!
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Old Sep 21, 2022 | 02:32 PM
  #582  
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Originally Posted by EBRANGER
Thanks so much @CincyMBGuy Any idea what those events mean? It looks like there is something going on today, which I am wondering if that is due to me talking to the sales manager yesterday. He said he was going to talk to the regions general manager to see what is going on with my car.
It could be. Netstar isn't as straightforward after a recent update. After the update many cars were showing in the wrong VPC, I would assume that's what the "VPC change" code was.
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Old Sep 21, 2022 | 02:33 PM
  #583  
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Originally Posted by DonAMG
Dude you are the MAN!


Thank you so much for the help...in your experience how long from prepare to shipment-vpc does it usually take? 3 weeks? longer?


Also congrats on the wedding!!
It's been taking ages, if I'm being honest. I've had an EQB sitting and waiting for about a month at this point.
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Old Sep 21, 2022 | 03:16 PM
  #584  
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CLS53
Originally Posted by CincyMBGuy
It's been taking ages, if I'm being honest. I've had an EQB sitting and waiting for about a month at this point.
Thank you so much for your help!


Hopefully check back in a few week and itll be on a boat!

Congrats again!
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Old Sep 21, 2022 | 03:19 PM
  #585  
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E450 On Order
Originally Posted by CincyMBGuy
Thank you!

On 9/16 your vehicle was placed on a hold.
So basically no change since end of April. Lovely.

Thanks for checking though.
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Old Sep 21, 2022 | 03:39 PM
  #586  
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Originally Posted by DonAMG
Thank you so much for your help!


Hopefully check back in a few week and itll be on a boat!

Congrats again!
Per your private message and thank you!

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Old Sep 21, 2022 | 09:44 PM
  #587  
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Originally Posted by CincyMBGuy
On the 19th Netstar corrected to the Baltimore VPC. There are no other status changes.
Thank you for all your help. It’s been frustrating waiting so long for my car to be built and then to get it to my dealership. Netstar showing it was at a different VPC didn’t help either. At least it’s at the correct VPC now and only one more leg to go. Your input has been a pleasant experience for me and I’m sure multiple other people as well.
Congratulations on your upcoming wedding.
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Old Sep 26, 2022 | 04:51 PM
  #588  
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cla45
Originally Posted by CincyMBGuy
Per your private message and thank you!

hey cincy can you send me a ss? 0271709381 🙏🙏
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Old Sep 28, 2022 | 09:22 AM
  #589  
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Originally Posted by bxozbas
hey cincy can you send me a ss? 0271709381 🙏🙏

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Old Sep 28, 2022 | 09:51 AM
  #590  
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cla45
Originally Posted by CincyMBGuy
how long do you think this will sit at vpc baltimore for. Can it get released as soon as tomorrow? Thank you in advance
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Old Sep 28, 2022 | 10:12 AM
  #591  
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Originally Posted by bxozbas
how long do you think this will sit at vpc baltimore for. Can it get released as soon as tomorrow? Thank you in advance
It hasn't been checked into the VPC yet. A one day in and out isn't going to happen, especially right now. Transportation issues are huge and many cars are sitting there even once cleared to ship for 3-4 weeks.
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Old Sep 28, 2022 | 10:16 AM
  #592  
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So my dealer called and said my 2022 E53 is in transit. He said it's "on the water" I hope he meant it's on a ship on the water, lol. He also said once it gets to port in the US it has to go through Customs and EPA testing? If they have to test every car that comes in for pollution controls this could take a Looooooooong Freaking time. But it's way better than my original estimate of having it show up in the Spring.
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Old Sep 28, 2022 | 11:44 AM
  #593  
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Hi Cincy. Can you give me latest on my car. Can you tell if there is a hold placed on it?
0370407049
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Old Sep 28, 2022 | 11:58 AM
  #594  
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Originally Posted by Radman991
Hi Cincy. Can you give me latest on my car. Can you tell if there is a hold placed on it?
0370407049
You were just checked into the VPC on 9/26. No hold is showing at this time.
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Old Sep 28, 2022 | 12:06 PM
  #595  
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Originally Posted by bxozbas
how long do you think this will sit at vpc baltimore for. Can it get released as soon as tomorrow? Thank you in advance
Don’t hold your breath. My car arrived in Baltimore on 9/10 and just checked into the VPC on 9/26.
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Old Sep 28, 2022 | 02:05 PM
  #596  
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Hi @CincyMBGuy Hope you had a great wedding! If you have the time can you pull the latest Nestar update for W1K6G6DB4PA168254? The sales manager said he has been talking to distribution and I was wondering if anything has changed. Thanks again and there is no hurry, especially if you're not back from your wedding/honeymoon fun.
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Old Sep 28, 2022 | 02:22 PM
  #597  
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Originally Posted by EBRANGER
Hi @CincyMBGuy Hope you had a great wedding! If you have the time can you pull the latest Nestar update for W1K6G6DB4PA168254? The sales manager said he has been talking to distribution and I was wondering if anything has changed. Thanks again and there is no hurry, especially if you're not back from your wedding/honeymoon fun.
Thank you, it was a perfect evening!

There is a priority update on 9/21 which I would assume was when your sales manager dealt with distribution. No changes since then.
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Old Sep 28, 2022 | 09:33 PM
  #598  
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Originally Posted by CincyMBGuy
Thank you, it was a perfect evening!

There is a priority update on 9/21 which I would assume was when your sales manager dealt with distribution. No changes since then.
Good evening Mr Cincy Guy,

I would like to ask you more details about Netstar since you are experienced with it.
My car was built on September 12, I am wondering if by built it means car is 100% ready and just waiting for inspection / delivery. Or there can be a case where the car is built but actually not because some parts are missing such as sound system.

Because the logistic status of my car is "Produced - Pending Factory Outage (3)" and it has been like this since September 12. I suspect by factory outage they meant my car is actually built but some components are missing and that is why it is pending (or it can be the case that the factory stopped production because of power outage or something but this doesnt make sense). I asked my SA he is not sure but he believes that status means "the car is built and just waiting in the factory for transport to the port, and it is the biggest backlog because delays for trains..." which does not seem to make sense to me and he mentions that every car goes through this same status at some point (I never seen this before based on my research, I wonder if you have seen it).

I asked my SA why it's still the same logistic status, he said Mercedes does not update it daily, weekly, or even bi-weekly. I wonder if this is the case? I thought it gets updated everyday...

Thank you for your help! Cheers
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Old Sep 29, 2022 | 09:17 AM
  #599  
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Originally Posted by constella
Good evening Mr Cincy Guy,

I would like to ask you more details about Netstar since you are experienced with it.
My car was built on September 12, I am wondering if by built it means car is 100% ready and just waiting for inspection / delivery. Or there can be a case where the car is built but actually not because some parts are missing such as sound system.

Because the logistic status of my car is "Produced - Pending Factory Outage (3)" and it has been like this since September 12. I suspect by factory outage they meant my car is actually built but some components are missing and that is why it is pending (or it can be the case that the factory stopped production because of power outage or something but this doesnt make sense). I asked my SA he is not sure but he believes that status means "the car is built and just waiting in the factory for transport to the port, and it is the biggest backlog because delays for trains..." which does not seem to make sense to me and he mentions that every car goes through this same status at some point (I never seen this before based on my research, I wonder if you have seen it).

I asked my SA why it's still the same logistic status, he said Mercedes does not update it daily, weekly, or even bi-weekly. I wonder if this is the case? I thought it gets updated everyday...

Thank you for your help! Cheers
Your assumption could very well be the case. Updates can be very infrequent to cars. A car can show as produced but later down the road be placed on a delay due to parts unavailability. Unfortunately it is not a 100% transparent system.
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Old Sep 29, 2022 | 09:22 AM
  #600  
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Hello, @CincyMBGuy Can you please tell me if my vehicle have arrived in brunswick, ga today, and if you show the (mrsp for my vehicle) please? My salesman told me that my car would arrive in brunwick, ga today at the port, and that is when the (mrsp) for the car will be applied. Here is my vin# W1K1J5JB3PF188587
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