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Service A

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Old 05-12-2019, 03:04 PM
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Service A

I believe Service A is just a oil change am I correct? The dealer wants $450 for service A and if it just a oil change seems like a crazy price?
Old 05-12-2019, 03:20 PM
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Originally Posted by V70cat
I believe Service A is just a oil change am I correct? The dealer wants $450 for service A and if it just a oil change seems like a crazy price?
Wiper blades are replaced, systems are checked, updates loaded during service. I had my navigation updates performed at 10k as well as a TCU update. However, $450 seems a bit much. I would think about $250 would be reasonable with parts and fluids. Not sure what the going rate is as I've purchased the 30k prepaid package.
Old 05-12-2019, 03:38 PM
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What was the cost of the maintenance plan?
Old 05-12-2019, 06:58 PM
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Probably depends on area and dealers competition. I paid about 450 as I remember and I didn't sign up for maintenance plan.
I found after another dealer will charge at least 25% less plus they participate in COSTCO maintenance discount plan to cut even more. B maintenance will be there.
Old 05-12-2019, 08:29 PM
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Originally Posted by V70cat
What was the cost of the maintenance plan?
I believe that it was about $1500 .
Old 05-12-2019, 09:41 PM
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Originally Posted by mmmamg
Probably depends on area and dealers competition.
I thought it was standard across all dealerships. If that’s the case, who has got a cheap deal, independent of the car transaction?
Old 05-12-2019, 09:56 PM
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Dealers can offer discounts on it. I don't remember now what I paid, but there was some discounting involved with both the extended warranty and the prepaid service.
Old 05-12-2019, 10:02 PM
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If I ever buy a new benz again I will just have a good independent mercedes service place that uses OEM mercedes parts do my service. I bought a new wagon from Auto Nation in Florida along with the 3 year maintainence plan and I'd assumed all along it was through Mercedes, nope, its there own auto nation warrantee and they use after market cheap chinese parts and all they do is drain the oil put in the chinese filter and fill her back up with oil, no wipers or anything fancy like that. For 1300 bucks for 3 years it was the biggest rip off ever. Auto Nations financials just came out last week I think it was and they improved their profits of course but that was with selling fewer cars. They keep this crap up they won't be selling any cars, they are gonna alienate their customer base. But ya, 450 bucks for a service A is ridiculous. A good independent place would be less than half that.
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Old 05-13-2019, 07:55 AM
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I understand dealers offer discounts on the service, but has it been independent of you buying a vehicle with them. In other words, I’ve got my deal worked out on my car coming soon, I might be interested in buying a maintenance program if a dealerships somewhere offers them at a discount. Since the maintenance program is technically a manufacturer thing and I can use it anywhere, right? Heck, even the service advisor told me he could sell me one but it was the same price as everyone I called and checked with.

And I agree about Auto Nation. I’ve tried to deal with a few of there dealerships in the past and just gave up.
Old 05-13-2019, 08:22 AM
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Originally Posted by 2012 merc amg
If I ever buy a new benz again I will just have a good independent mercedes service place that uses OEM mercedes parts do my service. I bought a new wagon from Auto Nation in Florida along with the 3 year maintainence plan and I'd assumed all along it was through Mercedes, nope, its there own auto nation warrantee and they use after market cheap chinese parts and all they do is drain the oil put in the chinese filter and fill her back up with oil, no wipers or anything fancy like that. For 1300 bucks for 3 years it was the biggest rip off ever. Auto Nations financials just came out last week I think it was and they improved their profits of course but that was with selling fewer cars. They keep this crap up they won't be selling any cars, they are gonna alienate their customer base. But ya, 450 bucks for a service A is ridiculous. A good independent place would be less than half that.
The maintenance agreements are after market sales contracts and are more of a price protection for service increases than for discounted maintenance. I don't believe that there much profit in the contract sale (maybe 10%. However, other than ones for the E63S, the cost of the contract can be capitalized on a lease which is a form of a discount by the selling dealer and MB Financial.
Old 05-13-2019, 08:31 AM
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It just seems that they charge a premium for service on the AMG, still think wipers and oil change for $450 is a rip off.
Old 05-13-2019, 08:51 AM
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Just had my Service A and it was ~$400, a little more than half of that is just the oil (9+ quarts) and filters, the rest is labor at typical rates.
Old 05-13-2019, 08:56 AM
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Oil & filter full retail $125 +/- , one hour labor 150+/- = $275 not $450.

https://www.fcpeuro.com/products/mer...xoC_8cQAvD_BwE
Old 05-13-2019, 09:00 AM
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Originally Posted by Carac
Just had my Service A and it was ~$400, a little more than half of that is just the oil (9+ quarts) and filters, the rest is labor at typical rates.
Wiper blades are $78, 9.5 quarts of Mobil 1, oil filter, o-rings, recycle charges, labor charges, misc lubrication of hinges, etc all add up. Don't forget sales tax. Also, the car needs to be on a lift since there is no dipstick and the filter and drain plug underneath the engine. All this takes time which adds to the labor total. I would rather pay this than trying to cheap out on an oil change.

Last edited by HBerman; 05-13-2019 at 11:47 AM.
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Old 05-13-2019, 12:01 PM
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The point is, different dealers charge different prices. AMGs are usually more expensive just from the amount of oil used compared to 4 and 6 cylinder cars. If you think it's bad now, the 6.2's needed even more. And looking at my bill again parts were $211 of the $410 total.

Last edited by Carac; 05-14-2019 at 11:48 AM.
Old 05-13-2019, 01:06 PM
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Old 05-13-2019, 01:29 PM
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go fast grocery getter wagon
Check all lights, warning lights and horn operation
Change synthetic engine oil and filter
Replace dust filter (if applicable)
Replace remote key battery
Inspect poly V-belts
Inspect major components for leaks / damage
Check cooling system strength and adjust level if necessary
Check brake fluid level
Check brake pad thickness (front and rear)
Inspect suspension and steering components
Inspect tire condition and set pressures
Check wipers and washer jets

$479 + taxes - for Canada
Old 05-13-2019, 01:34 PM
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I just had mine done last week. Was about $325. They then took about $30 bucks off for service special. Plus tax. I asked to have NAV updated, as well as all updates. They had four updates plus the NAV. Waiting on invoice to see what was done. I requested the check engine fix as I had that problem in the summer. They also valeted the service. Picked up and delivered the car from my home. The maintenance plan is a rip off. It is not subsidized in the lease. It is a good $300-400 more for me on a three year lease than the non discounted pay as you go. I had the service manager add up the service costs for me when I got the car. I don't know why anyone would ever consider the plan on a three year 30K lease. I only need to do the A and B services.
Old 05-13-2019, 03:43 PM
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Forgot about the differential oil change which is included in the pre-pay. My math showed break-even prepaying vs individual services.
Old 05-14-2019, 09:52 AM
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$450 seems kinda high:


Old 05-15-2019, 09:03 AM
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I added the diff too. Maybe you are including the 30k service? It is way cheaper for diff, a, and b to pay as you go. I think my diff service was 180 or so...
Originally Posted by HBerman
Forgot about the differential oil change which is included in the pre-pay. My math showed break-even prepaying vs individual services.
Old 05-28-2019, 03:22 PM
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Just had schedule A service done and, with tax, it was $324.57. They didn't replace the wiper blades (didn't need to) but did a multi-point inspection and replenished the windshield washer fluid.
Old 05-28-2019, 10:49 PM
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I did the prepaid 4 year service. I believe it includes two device As and two Bs along with the 2,000 mile rear axle diff oil change. I paid $2,300 and change. Added all up retail would have been $3,000+ so I though it was a no brainer. My car is not a lease.

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