Hi all,

Is it possible to buy a wheel and tire package months after buying a car? And if so, does the pricing vary for the package the way it can for the extended warranty?

 

I'm not sure, but if there is such a thing I'd imagine they would want to take a little peek at the current condition of your wheels and tires.

 

I’ve lost two tires now in 11 months with the car. I should’ve just bought the damn package when it was offered. I guess you live and learn…

 

CAUTION!!!! UNDER NO CIRCUMSTANCES BUY WHEEL AND TIRE INSURANCE FROM SMART AUTOCARE.COM. I'm with them now for almost 4 years, and never had a problem until recently. This past week, first the right front wheel cracked, and couldn't hold air, 3 days later the left front cracked, and couldn't hold air. In each case the dealer attempted to deal with their claims process, and they were not responsive. When I tried to follow up, I was given assurances that things would get done. In the case on Labor Day, I had to leave early the next morning to take my son in law, from VA to the Cleveland Clinic for a procedure, so I paid the dealership (they wouldn't release the car, until they were paid), as the last communication from Smart Autocare, was "can't the wheel be repaired"?, The response from the dealer was that they wouldn't repair a cracked wheel, and they never heard back from the adjuster ($1,300 wheel and tire). I had sat in the dealership for over 6 hours!! The next incident, was 9/8, I dropped the car off at 7:15AM, and when the dealership told me that they had sent the pictures, first they said they received them, but hadn't been uploaded, to the adjuster. An hour later they told me they never received the pictures. Since I had been copied, I sent them again, confirmed they were received, and at 3PM I was told that the adjuster would be in touch with the service advisor immediately. An hour later, I again called, and said that the service technician would be leaving at 5PM and my service advisor would be leaving at 6PM. I received assurances that all they had to do, was negotiate the price of the tire with the dealership, and that it would be done right away. At 4:52 I called again, and was told that the person who had to approve things, had left for the day. I was leaving the next morning at 6AM to drive back to NY, and so again used my credit card, and figured that they would finish up in the morning, and I asked the service advisor to just credit me back, when they received the approval. When I called back to tell them that I had paid, and to work it out with the dealership, they informed me that the claim would be cancelled. When I submitted all the invoices to them today, I received an "immediate response" (go figure), all claims denied, as I had to receive approval, before any work could be commenced. I'm out of pocket just shy of $3,000, and will be filing a lawsuit!! I checked online, and the number of horror stories make mine seem like a fairy tale. I had claims in previous years, and no problem, now AVOID!!!!

 

​​Hey ​​@ska597 we are an issuer of Fidelity's Wheel and Tire package, so I can give you a little direction here.

-Yes, you can purchase wheel and tire protection at any point of ownership, with Fidelity, as long as the vehicle has under about 90k miles you're good.
-No, price changes are not as strong based on coverage between packages because ultimately the amount of coverage (we are talking wheels and tires here, not the thousands of components that make up the entire vehicle) is not that different.

Here is the pricing for the highest two levels of coverage from Fideilty, I would suggest just the superior policy, the only difference is glass coverage under superior plus.

2017 Mercedes-Benz E43 AMG

Fidelity Superior Road and Tire:
5 years: $2,990

Fidelity Superior Plus Road and Tire:
5 years $3,126

If you have any questions, would like to see any other terms, or an example contract that explains coverage, you can reach me at tgibson@highline-autos.com or (855) 924-1333