Glyn M Ruck

Excellent!

SunnyRayToronto

From first post of thread:

When installing these new cam sensors (Mercedes part# 271-051-01-77) with three screws requiring 8mm inverted torx socket,.... would anyone know the proper torque specifications for these 3 screws? (ft-lbs or Nm)
Thanks.

infected

8Nm

d1no

So I can call up my dealer and they will cover this under recall since mine are leaking or do I have to call up MB USA first so they can add my vin or something?

Leevan

Call the dealer and give them your vin. They will look up all open recalls. if nothing shows up, then you will have to contact MB

d1no

Thank you, I had the $12 hose done under recall few months ago and they said that was the only one, hopefully things changed. I will give them a call and if nothing I will do what you did

treiberg

If the campaign has been extended, this is very good news for the 2005 owners. I would expect that Mercedes will reimburse owners who have had expenses related to this failure. I am contacting MB on my car and we'll see what happens. I would actually be satisfied if they just reimbursed me for the parts I bought.

My car is still running great, and have seen only trace amounts of oil since the new parts installed.

hieracity

They didnt have my car under the open recall for the leaky cam sensor at fletcher jones Newport Beach, CA. Gonna go down to the dealership today and talk to the service advisor and see if he can help me out over and above what the database states.

Leevan

You will have to contact mb right through their site, mbusa.com.
The dealer cannot add your car to the recall, but mercedes benz will

d1no

Ok so I emailed MB USA through the side provided on this thread on tuesday and still have not gotten a call or reply from anyone. For the select your topic part i left it checked on retail questions or issues, idk if that makes a diff about who received the email?

samaritrey

well with the holidays i am not surprised.

Leevan

i actually checked the spot for technical or warranty questions.
retail would be if you were buying a new car or had issues/questions relating to the purchase/process.

but just as was stated, i am sure the holidays are playing a part and you may not hear back until after new years

hieracity

yeah, im giving myself till first week of jan. hopefully i hear something from them by then. Otherwise I just might have to do a DIY unless u guys can suggest another plan of action with MBUSA.

jnjrowland

I did do the DIY with the isolation wires before my car became qualified for the recall. I figured the investment in the isolation wires was worth it vs. the loss of the sensors or other electrical components. As it turns out I never did develop the leak, but at least I knew that if I did it would not be a huge issue. Good luck to the folks with the '05s in the hopes that MB will step up and provide coverage.

hieracity

Got this email today:

Thank you for contacting Mercedes-Benz USA.

We appreciate the time you have taken to contact us and once we have the
opportunity to review this further we will contact you directly.

Best regards,

Mary M.
Mercedes-Benz USA, LLC

Hopefully its good news

d1no

^^^ I got a similar email lol

"Dear Mr. A :

Thank you for your e-mail to Mercedes-Benz USA, LLC.

We are currently researching this further for you and will respond as soon as possible. Your patience is appreciated.

Sincerely,



Maria C.
Mercedes-Benz USA, LLC"

andyc230k

Great info! I've had this issue intermittently with my '02. Dealer in Tampa replaced control unit, cable harness, air mass sensor, sender unit, and magnet under extended warranty I had at the time (Feb '08). Would have cost $2800.
During oil chg/B insp at dealer in Raleigh (Jun '08), they advised that CAS was leaking but covered under campaign 2009100001. Replaced solenoid, plug, starter line, cable tie, seal ring, harness.
I just noticed spot on gar floor. My suspicions are this may be the culprit again.

d1no

Well THANK YOU Mbworld lol, i just got a call from Maria from Mercedes Benz USA and she added my car to the recall campaign so I scheduled a visit to my dealer to have this done next week . They said they will even provide me with a loaner. MB is awesome

Boom vang

Still can't understand why 60,000 cars south of the border with the M271 engine are being recalled for an obvious cam sensor leaking problem yet here Mercedes Canada is turning a blind eye. Our cars are no different. This reminds me of the cracking plastic pipe problem with the supercharger and while initially MB Canada said there was no issue with the part they finally did a recall albeit a year and half after the US one.

Maybe MB Canada is hoping that if they wait long enough our cars will have rusted away and been scrapped so that they only have to do a few cars

hieracity

That's awesome! Hopefully my phone call is on its way!

Leevan

Thats good to hear. I knew they would do the right thing

d1no

I think it should be

Yup, Thanks for starting the thread

rubenl

This is good to hear, I just sent them a e-mail, hopefully I'll get the same result! This is an awesome site, thanks guys!!

hieracity

just dropped off my car to the dealership for the campaign

not to sound too greedy or anything, but do you think they will switch out my front o2 sensors too which more than likely went bad because of the cam sensor. I know the o2 sensors go bad at 50k and that is when mine was replaced. which is only 5-6k miles ago. It couldnt be wear and tear. Most likely the oil that came down the wiring harness. what do you guys think?

Will be picking up my car tomorrow with new cam senors. woot!
thanks guys

phatboy

Emailed MB headquarters, got a call back from the executive Case Manager (Jan 4th), got my the TSB done Jan 5th. They even took care of my "Check Engine Light." It's all bout customer service. I'm happy with it.