C63 AMG (W204) 2008 - 2015

How Would You Handle This?

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Old 04-06-2012, 09:05 PM
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How Would You Handle This?

And what would you expect?

Problem solved

Last edited by -Marlin-; 04-10-2012 at 06:35 PM.
Old 04-06-2012, 09:12 PM
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Have the dealer replace all necessary parts. A cracked headlight is unacceptable.
Old 04-06-2012, 09:19 PM
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I would be visiting that dealer first thing tomorrow morning for a fix on them. That's a safety issue so they need deal with it on the spot, while you have coffee in the waiting area.
Old 04-06-2012, 09:25 PM
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Originally Posted by Case1906
I would be visiting that dealer first thing tomorrow morning for a fix on them. That's a safety issue so they need deal with it on the spot, while you have coffee in the waiting area.
What if they don't have a headlight in stock?
Old 04-06-2012, 09:33 PM
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Originally Posted by WWMIndy
What if they don't have a headlight in stock?
Have them order it.
Old 04-06-2012, 09:37 PM
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lets see pic
Old 04-06-2012, 10:12 PM
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Originally Posted by WWMIndy
What if they don't have a headlight in stock?
First, I would be pissed to high levels of 'pistivity." All dealers should have headlights assemblies in stock for the safety reasons. I always understood that you could take your MB to any dealer to deal with lighting issues on the spot. If not, I'm asking for a loaner over the weekend until they fix their mess.
Old 04-06-2012, 10:36 PM
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Here's a pic. Not that great but the best I could do.




Problem fixed

Last edited by -Marlin-; 04-10-2012 at 06:36 PM.
Old 04-06-2012, 10:59 PM
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Yea, I can see the strips... After you'll resolve everything in whatever way you'll do that - find another dealer. Not all dealerships are the same, even if they all sell the same brand of the car, so you might still find one that will treat you and your car properly.

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